Novell ZENworks for Servers 3 Administrator's Handbook

Table of Contents......Page 5
  Server Management Through Policies......Page 24
  Tiered Electronic Distribution......Page 25
  SNMP Services......Page 26
  Common Management Console......Page 27
 What Are the Benefits of Using ZENworks for Servers 3?......Page 28
  Preparing a Network Map......Page 30
  Planning for Management and Monitoring Services......Page 31
  Planning for Policy-Enabled Server Management......Page 32
 Verifying Installation Prerequisites on Your Servers......Page 34
  Policy-Enabled Server Management Web Management Requirements......Page 37
  Prerequisite Checklist......Page 40
 Installing ZENworks for Servers 3......Page 41
  Management Site Services......Page 42
  Traffic Analysis......Page 44
  ConsoleOne Snap-ins......Page 45
  Server Policies and Packages......Page 46
  ConsoleOne Snap-ins......Page 47
  Tiered Electronic Distribution......Page 48
  Learning about ZENworks for Servers 3 Objects......Page 50
  Existing Objects Modified in the Tree......Page 53
 Starting Up ZENworks for Servers 3 in Your Network......Page 54
  Starting Up Management and Monitoring Services......Page 55
  Starting Up Policy-Enabled Server Management Services......Page 56
 Discussing ZENworks for Servers 3 Policies......Page 58
  Understanding Platform-Specific Policies......Page 59
 Setting Up a Distributed Policy Package......Page 60
  Introducing the Policies Page......Page 62
  Understanding the Associations Property Page......Page 63
  Defining the NDS Rights Property Pages......Page 64
  Looking at the Other Property Page......Page 67
 Setting Up a Service Location Policy Package......Page 68
  Explaining the Policies Property Page......Page 70
  Creating a Server Policy Package......Page 71
  Setting Up the Policies Property Page......Page 72
 Setting Up a Container Policy Package—Search Policy......Page 77
  Looking at the Search Level Page......Page 78
  Understanding the Refresh Interval Page......Page 80
 Setting Up a Service Location Policy Package—The SMTP Host Policy......Page 81
 Setting Up a Service Location Policy Package—The SNMP Trap Targets Policy......Page 82
 Setting Up a Service Location Policy Package—The Tiered Electronic Distribution Policy......Page 83
  Understanding the Settings Policy Page......Page 84
  Defining the Messaging Property Page......Page 85
  Learning About the Variables Property Pages......Page 88
  Looking at the Schedule Property Page......Page 89
 Setting Up a Service Location Policy Package—The ZENworks Database Policy......Page 91
 Setting Up the Server Policy Package—The NetWare Set Parameters Policy......Page 93
 Setting Up the Server Policy Package—The Scheduled Down Policy......Page 95
 Setting Up the Server Policy Package—The Scheduled Load/Unload Policy......Page 97
 Setting Up the Server Policy Package—The Server Down Process......Page 98
  Describing the Down Procedure Page......Page 99
  Discussing the Ordered Unload Page......Page 100
  Looking at the Reporting Page......Page 101
  Introducing the Broadcast Message Page......Page 102
  About the Targeted Messages Page......Page 103
  Exploring the Conditions Page......Page 105
 Setting Up the Server Policy Package—The Server Scripts Policy......Page 106
 Setting Up the Server Policy Package—The SNMP Community Strings......Page 108
 Setting Up the Server Policy Package—The Text File Changes Policy......Page 111
  Search File......Page 113
  Policy Schedule Page......Page 115
 Setting Up the Server Policy Package—ZENworks for Servers......Page 116
  Adding Users to the List......Page 117
  Discussing the Configuration Page......Page 118
  Introducing the ZENworks for Servers Port Configuration Page......Page 119
 Setting Up the Server Policy Package—The Copy Files Policy......Page 120
 Introducing the Components......Page 124
  eDirectory Objects......Page 126
  Examining a Simple Layout......Page 128
  Looking at a Complex Layout......Page 130
  Looking at a Tree Spanning Layout......Page 134
  Examining Capacities and Restrictions......Page 135
  Construction of a Routing Hierarchy......Page 137
  Designing Distribution Routes......Page 138
  Scheduler Interactions......Page 139
  Introducing the Settings Property Page......Page 141
  Looking at the Messaging Property Page......Page 143
  About the Routing Hierarchy Property Page......Page 146
  About the Schedule Property Page......Page 149
  NDS Rights Property Pages......Page 152
  About the Other Property Page......Page 156
 Discussing the TED Subscriber......Page 157
  About the Settings Property Page......Page 159
  Focusing on the Messaging Property Page......Page 161
  About the Extract Schedule Property Page......Page 164
  Variables Property Pages......Page 167
 External Subscriber......Page 168
  Looking at the Network Address Property Page......Page 170
 About TED Distribution......Page 171
  Looking at the General Property Page......Page 172
  About the Channels Property Page......Page 174
  Looking at the Agent Property Page......Page 175
  Looking at the Schedule......Page 176
  About Manual Distribution......Page 178
  About the Desktop Application Agent......Page 181
  The FTP Agent......Page 183
  The Server Software Package Agent......Page 184
  Discussing the Policy Package Agent......Page 185
  Discussing the File Agent......Page 186
 About the TED Channel......Page 189
  Looking at the Distributions Property Page......Page 190
 ZENworks for Servers Web-Based Management......Page 191
 Understanding Server Software Packages......Page 192
  Focusing on .SPK and .CPK Files......Page 193
  Creating and Managing .SPK Files in ConsoleOne......Page 194
 Creating a Server Software Package......Page 195
  Creating a New Server Software Package......Page 196
  About Package Management......Page 197
  Managing Components......Page 203
  Compiling the Software Package......Page 217
  Sending the File with TED......Page 218
 Updating Server Software Packages......Page 219
 Understanding ZENworks for Servers Management Components......Page 220
  Introducing Management Site Services......Page 221
  About Server Management......Page 225
  Information About Remote Control......Page 226
  Navigating the ZENworks for Servers 3 Namespace......Page 227
  Planning Your Network Management Strategy......Page 236
  Configuring Your Network......Page 237
  Defining Administration Roles......Page 239
  Understanding the Discovery Components......Page 242
  Understanding the Discovery Process......Page 246
  Understanding What Is Discovered......Page 247
  Starting and Stopping Network Discovery......Page 249
  Checking the Status of the Initial Discovery......Page 250
  Changing the Default Configuration......Page 252
  Checking the Results of a Network Discovery......Page 257
 Using the Atlas......Page 258
  Accessing the Atlas......Page 259
  Using Unified Views......Page 261
  Using the Database Object Editor......Page 264
 Understanding LAN Traffic Analysis......Page 270
  Understanding LAN Traffic Components......Page 271
  Understanding Agent Functionality......Page 272
  Creating a Baseline Document......Page 276
  Selecting the Preferred RMON Agent......Page 277
  Setting Up SNMP Parameters......Page 279
  Analyzing Traffic on Network Segments......Page 280
  Analyzing Traffic on Nodes Connected to a Segment......Page 287
  Capturing Packets from the Network......Page 292
  Analyzing Captured Packets......Page 295
  Analyzing Protocol Traffic......Page 299
  Analyzing Switch Traffic......Page 301
  Setting Up the Traffic Analysis Agents for NetWare......Page 303
  Setting Up the Traffic Analysis Agents for NT/2000......Page 306
Chapter 11 Using ZENworks for Servers 3 Alarm Management......Page 310
  About the Alarm Injector......Page 311
  Understanding the Alarm Manager Database......Page 312
  Discussing Alarm Viewers......Page 313
  Enabling and Disabling Alarms......Page 314
  Understanding Alarm Indicators......Page 315
  Working with Alarm Views......Page 316
  Managing Alarms......Page 325
  Setting Alarm Actions......Page 326
  Deleting Alarms......Page 333
  Monitoring Services on Target Nodes......Page 336
  Setting Up Monitoring Services on Monitored Nodes......Page 341
  Understanding SNMP-Based Server Management......Page 344
  Discussing the ZENworks for Servers 3 Management Views......Page 345
  Planning Server Management......Page 346
  Displaying Server Configuration Information......Page 348
  Showing Server Summary Data......Page 350
  Viewing Trend Data......Page 352
  Displaying the Legend......Page 353
  Managing Trend Samplings......Page 356
  Configuring Server Parameters......Page 359
  Executing Server Commands......Page 360
  Managing Remote Servers......Page 361
  Optimizing Server Management......Page 364
  Understanding Server Inventory Components......Page 370
  Understanding the Scanning Process......Page 372
  Setting Up Server Inventory......Page 373
 Reading ZENworks for Servers 3 Reports......Page 382
  Understanding Server Inventory Reports......Page 383
  Analyzing Topology Reports......Page 386
  Understanding Network Health Reports......Page 388
  Appreciating Tiered Electronic Distribution Reports......Page 394
  Generating Server Inventory Reports......Page 395
  Creating Topology Reports......Page 399
  Generating Network Health Reports......Page 400
  Using Tiered Electronic Distribution Reports......Page 408
 Accessing the ZENworks for Servers 3 Web-Based Management Role......Page 414
 Administering TED Objects......Page 416
 Creating TED Objects......Page 417
  Editing TED Objects......Page 418
 Monitoring TED Distributions......Page 420
 Using the Remote Web Console Tool......Page 422
  Monitoring Policy/Package Agents from the Remote Web Console......Page 423
  Monitoring Tiered Electronic Distribution Agents from the Remote Web Console......Page 425
  Reviewing Server and Agent Object Associations......Page 430
  Distributor Sends Only to Concurrent Connections......Page 431
  Extraction Fails on Subscriber Because Files Not Found......Page 432
  Verifying Settings in the LANZ.NCF File......Page 433
  Additional Debugging Tips......Page 434
  Verifying Alarm Thresholds......Page 436
  Verifying Remote Management Agent Is Loaded on the Server......Page 437
  NetWare Server File System Errors......Page 438
  Troubleshooting eDirectory Errors......Page 439
 Database Class Associations and Attributes......Page 442
  Starting the MIB Browser......Page 450
  Viewing Tables of Scalar Objects......Page 451
 ZENworks for Servers 3 Policy Engine......Page 454
 TED Distributor/Subscriber......Page 459
 ZENworks Cool Solutions......Page 462
 Novell Consulting Services......Page 463
 Novell Technical Support Services......Page 464
 A......Page 466
 B......Page 469
 C......Page 470
 D......Page 474
 E......Page 477
 F......Page 478
 H......Page 479
 I......Page 480
 L......Page 481
 M......Page 483
 N......Page 485
 O......Page 488
 P......Page 489
 R......Page 494
 S......Page 497
 T......Page 505
 V......Page 508
 Y - Z......Page 510