Museum Basics (Heritage: Care-Preservation-Management)

Book Cover......Page 1
Half Title......Page 2
Title......Page 4
Copyright......Page 5
Contents......Page 6
Foreword......Page 10
Acknowledgements......Page 12
Section 1: Introductory......Page 14
1. About This Book......Page 15
2. About Museums......Page 17
3. Types of Museums......Page 19
4. The Case for Museums......Page 22
5. Museums and Sustainability......Page 26
Section 2: The Museum and its Users......Page 30
7. Museums are for People......Page 31
8. Access and Accessibility......Page 33
9. Understanding Your Market......Page 36
10. Marketing Your Museum......Page 44
11. Developing New Audiences......Page 50
12. Special Audiences: Museums and People with Disabilities......Page 52
13. The Museum Visit......Page 55
14. Learning in Museums......Page 59
15. Museum Education Services: Inside the Museum......Page 61
16. Museum Education Services: Outside the Museum......Page 65
17. Events and Activities: Creating Programmes......Page 73
18. Facilities for Visitors......Page 80
19. Providing Services: Shops and Sales Points......Page 82
20. Providing Srvices: Food and Drink......Page 86
21. Providing Facilities for Hire......Page 88
22. Introducing Interpretation......Page 91
23. Presentation Techniques: Graphics......Page 94
24. Presentation Techniques: Three-Dimensional......Page 97
25. Presentation Techniques: Audio-Visual and Interactive......Page 98
26. Presentation Techniques: Using People......Page 102
27. Museum Lighting......Page 103
28. Museum Showcases......Page 106
29. Planning New Displays and Exhibitions......Page 108
30. Research for Displays and Exhibitions......Page 111
31. Writing Text......Page 113
32. Briefing a Designer......Page 117
33. Display and Exhibition Design and Production......Page 121
34. Evaluating Displays and Exhibitions......Page 125
35. Information Services......Page 129
36. Publications......Page 133
37. Museum Web Sites......Page 136
38. Public Relations and the Media......Page 138
39. Working with Friends’ and Membership Groups......Page 141
40. Researchers as Users......Page 144
Section 3: The Development and Care of the Museum's Collections......Page 146
41. Types of Collections......Page 147
42. Policies for Collecting......Page 149
43. Policies for Disposal......Page 151
44. Donations, Purchases and Loans......Page 153
45. Collecting and Field Documentation......Page 157
46. Fieldwork and Record Centres......Page 159
47. Photography, Film and Video......Page 161
48. Oral History and Audio Recording......Page 164
49. Documentation Systems......Page 166
50. The Role of Collections in Research......Page 172
51. Ethical Considerations and Repatriation......Page 173
52. Museum Archives and Museum History......Page 174
53. Conservation Planning......Page 176
54. Working with Conservators......Page 178
55. Preventive Conservation: Principles......Page 180
56. Environmental Monitoring and Control: Light......Page 182
57. Environmental Monitoring and Control: Temperature and Humidity......Page 185
58. Environmental Monitoring and Control: Air Pollution/Insect and Pest Attack......Page 188
59. Materials Testing......Page 190
60. Storage: Principles......Page 193
61. Storage: Practice......Page 195
62. Handling, Packing and Moving Collections......Page 200
63. Remedial Conservation: Principles......Page 203
64. Remedial Conservation: Practice......Page 205
65. Disaster Planning......Page 206
66. Insurance......Page 210
67. Collections Security: Physical and Electronic......Page 212
68. Collections Security: Systems and Procedures......Page 215
Section 4: The Museum and its Buildings......Page 218
69. Museum Buildings: Form and Function......Page 219
70. Museum Buildings: Planning for Access......Page 222
71. Options Analysis and Feasibility Assessment......Page 227
72. Preparing Briefs for Architects......Page 232
73. Museum Buildings: Physical Security......Page 237
74. Museum Buildings: Managements and Maintenance......Page 239
75. Orientation......Page 242
76. Atmosphere, Pace and Flow......Page 244
Section 5: The Museum and its Management......Page 248
77. Legal Status and Management Structures......Page 249
78. Partnerships......Page 250
79. Networking......Page 253
80. Policy Development and Management Planning......Page 255
81. Developing a Forward Plan......Page 258
82. Performance Measurement in Museums......Page 263
83. Evaluation......Page 266
84 Project Management......Page 267
85. Financial Management......Page 271
86. New Sources of Income......Page 275
87. Fundraising......Page 280
88. Management of Change......Page 286
89. Internal Communications......Page 288
90. Staff Structures......Page 291
91. Volunteers in Museums......Page 294
92. Recruiting Museum Staff......Page 297
93. Conditions of Service......Page 300
94. Performance Standards for the Individual......Page 302
95. Job Appraisal and Measuring Performance......Page 304
96. Staff Training and Professional......Page 305
97. Health and Safety......Page 307
98. Administrative Procedures......Page 312
99. Computers in the Museum......Page 314
Section 6: Supporting Resources......Page 318
100. Sources of Information and Support......Page 319
101. Resources on the Internet......Page 322
Glossary......Page 324
Select Bibliography......Page 328
Index......Page 332