MS-700 MANAGING MICROSOFT TEAMS EXAM GUIDE - configure and manage microsoft teams workloads... and achieve microsoft 365 certification with ease.

Cover
Copyright
Contributors
Table of Contents
Preface
Section 1: Plan and Configure a Microsoft Teams Environment
Chapter 1: Planning and Configuring Network Settings for Microsoft Teams
	Technical requirements
	Calculating the network bandwidth capacity for Microsoft Teams voice, video, meetings, and live events
	Analyzing network usage by using Network Planner
		Using Network Planner
	Specifying the requirements for outbound network ports and protocols for Microsoft Teams
		Opening media ports
		Creating the required DNS records for custom domains
	Determining WAN optimizer, proxy, and load balancer recommendations for Microsoft Teams
		WAN optimization
		Load balancing
		Proxy servers
	Configuring Tenant Data Upload in Microsoft CQD
	Configuring reporting labels for Microsoft Teams
	Assessing network readiness by using the Microsoft 365 network connectivity test and dashboard
	Configuring QoS port ranges and DSCP markings
		Configuring Group Policy objects
	Summary
	Practice questions
	Further reading
Chapter 2: Identifying Licensing Requirements for Microsoft Teams
	Technical requirements
	Identifying the required licensing for compliance features
		Retention of Teams chats and channel messages
		Classifying groups and Teams
		Preventing data loss with DLP for Teams
		Restricting communication using information barriers
	Identifying the appropriate licensing for advanced life cycle management
	Identifying the appropriate licensing for guest access
	Identifying the appropriate licensing for calling, Phone System, and resource accounts
	Identifying appropriate licensing for Microsoft Teams Rooms and common area phones
	Identifying the appropriate licensing for apps in Microsoft Teams
	Summary
	Practice questions
	Further reading
Chapter 3: Planning and Configuring Security and Compliance Settings for Microsoft Teams
	Technical requirements
	Understanding and assigning the Teams admin roles
		Assigning Teams admin roles to users
	Managing retention policies and sensitivity labels for Microsoft Teams
		Retention policies for Microsoft Teams
		Sensitivity labels
	Setting up alerts for security and compliance in Microsoft Teams
	Understanding and implementing information barrier policies for Microsoft Teams
	Planning threat policies for Microsoft Teams
	Planning data loss prevention policies for Microsoft Teams
	Summary
	Practice questions
	Further reading
Chapter 4: Planning and Implementing Governance and Life Cycle Management for Microsoft Teams
	Technical requirements
	Planning and managing Teams preview features using Teams update policies
	Setting up policies to manage the creation of Microsoft 365 Groups
	Planning policy assignments for users and groups
	Creating and managing policy packages
	Configuring classifications, expiration policies, and naming policies for Microsoft 365 Groups and Microsoft Teams
		Configuring group classification
		Configuring expiration policies
		Configuring a naming policy
	Archiving, restoring, and deleting a team
		Archiving a team
		Restoring a team
		Deleting a team
	Summary
	Practice questions
	Further reading
Chapter 5: Configuring and Managing External and Guest Users
	Technical requirements
	Configuring guest users and permissions for Microsoft Teams
		Setting up guest access
		Adding a guest to a team
	Configuring meeting, messaging, and calling options for guests in Microsoft Teams
	Removing guests from Teams and reviewing guest access to Teams with Azure AD access reviews
		Removing a guest from a team
		Using Azure AD access reviews to review guest access to Azure AD and Microsoft Teams
	Configuring guest access to Teams from the Azure AD portal
	Summary
	Practice questions
	Further reading
Chapter 6: Configuring and Managing Microsoft Teams Devices
	Technical requirements
	Managing device settings for Teams devices with configuration profiles
		Managing configuration profiles
	Configuring Microsoft Teams for VDI environments
	Managing device tags
	Managing device settings and firmware
	Setting up Microsoft Teams Rooms
	Summary
	Practice questions
	Further reading
Section 2: Manage Chat, Teams, Channels, and Apps in Microsoft Teams
Chapter 7: Creating and Managing Teams
	Technical requirements
	Creating a team
		Creating a new team from the Microsoft Teams client
		Creating a team from an existing group
		Creating a new team from the Microsoft Teams admin center
		Creating a new team via PowerShell
	Managing privacy levels for teams
	Planning and managing org-wide teams
	Managing users within a team
		Managing users via the Microsoft Teams admin center
		Managing users via the Microsoft Teams client app
		Managing users via PowerShell
	Configuring dynamic membership
		Creating a new Microsoft 365 group with dynamic membership and creating a team
		Creating a new security group with dynamic membership and adding it to a team
		Modifying a team's existing Microsoft 365 group to have dynamic membership
	Summary
	Practice questions
		Scenario
		Multiple-choice questions
	Further reading
Chapter 8: Planning and Managing Channels
	Technical requirements
	Planning for channel types
	Creating channels
	Managing the Microsoft Teams channel settings
		Channel moderation
		Channel analytics
	Creating and managing the Microsoft Teams policies for private channels
	Managing private channel membership
	Summary
	Practice questions
	Further reading
Chapter 9: Managing Chat and Collaboration Experiences
	Technical requirements
	Creating and managing messaging policies
		Creating messaging policies
		Assigning messaging policies
		Assigning messaging policies via PowerShell
	Configuring email integration from Microsoft Teams settings
	Managing cloud file storage options
	Choosing an appropriate coexistence mode
		Choosing your upgrade path
		Understanding coexistence mode at both the organization and per-user level
		Setting upgrade options for the whole organization in the Teams admin center
		Setting upgrade options for individual users in the Teams admin center
	Summary
	Practice questions
	Further reading
Chapter 10: Managing Apps for Microsoft Teams
	Technical requirements
	Managing org-wide app settings
	Creating and managing app permission policies
	Creating and managing app setup policies
	Adding apps, connectors, tabs, and messaging extensions to a team
	Customizing the app store
	Publishing and configuring a custom app to Microsoft Teams
	Summary
	Practice questions
		Scenario
		Multiple-choice questions
	References
Section 3: Manage Calling and Meetings in Microsoft Teams
Chapter 11: Managing Meeting Experiences
	Technical requirements
	Configure meeting settings
		Editing meeting settings with PowerShell
	Configure and manage meeting policies
		General
		Audio and video
		Recording and transcription
		Content sharing
		Participants and guests
		Meeting policy actions with PowerShell
	Create and manage conference bridges
		Create a dedicated, local call-in number
		Change conference bridge user experience
	Configure live events settings
		Support URL
		Third-party video distribution providers
	Create and manage live events policies
	Summary
	Practice questions
	Further reading
Chapter 12: Managing Phone Numbers
	Technical requirements
	Evaluating when to use Calling Plan versus Direct Routing
		Voice routing policies
	Planning and configuring emergency calling policies
		Emergency calling policies
		Emergency call routing policies
	Adding, changing, or removing an emergency address for your organization
	Provisioning and managing organizational phone numbers for users, services, and conferencing bridges
		Adding numbers via Teams admin center
		Porting/transferring existing numbers
		Requesting numbers or transfers in PDF format
	Assigning, changing, or removing a phone number for a user
		Assigning phone numbers to users
		Releasing/deleting a phone number
	Assigning a phone number to a resource account
	Summary
	Practice questions
		Scenario question set
		Regular multiple-choice questions
	Further reading
Chapter 13: Managing Phone System for Microsoft Teams
	Technical requirements
	Create and manage call park, calling, and caller ID policies
		Call park policies
		Calling policies
		Caller ID policies
	Manage user voice settings
	Create, manage, and interpret dial plans
	Identify potential issues by using the Health Dashboard for Direct Routing
	Create and manage resource accounts
		Create and edit a resource account
		Create a resource account using PowerShell
		Assigning a phone number to a resource account
		Assigning/unassigning Direct Routing numbers to resource accounts
		Deleting a resource account
	Create and manage call queues
		Prepare for call queues and auto attendants
		Call queues
		Creating a call queue
	Create and manage auto attendants
		Creating an auto attendant
	Summary
	Practice questions
	Further reading
Chapter 14: Monitoring and Reporting on a Microsoft Teams Environment
	Technical requirements
	Monitoring and reporting on voice and meeting quality
		Call analytics
		Microsoft Teams Call Quality Dashboard
		Microsoft Power BI
	Reporting on user adoption, including Productivity Score, team usage, app usage, active users, and per-meeting metrics
		The Apps usage report
		PSTN blocked users
	Monitoring and reporting on the creation and deletion of teams
	Monitoring and reporting on guest access
	Managing notifications and alerts rules from the Microsoft Teams admin center
	Summary
	Practice questions
	Further reading
Chapter 15: Troubleshooting Audio, Video, and Client Issues
	Technical requirements
	Troubleshooting chat and presence issues
	Identifying, collecting, and interpreting client logs
	Troubleshooting issues by using call analytics
	Troubleshooting Microsoft Teams sign-in issues by using Azure AD sign-in logs
	Identifying potential issues by using Call Quality Dashboard
	Summary
	Practice questions
	Further reading
Section 4: Mock Exam and Assessments
Chapter 16: Mock Exam
	Case study (five questions)
		Offices, group SIPs, and current coexistence modes
		Devices
		Voice project
		Policies and settings
		Case study questions
	Multiple-choice questions (20 questions)
Chapter 17: Mock Exam Answers
	Answers and explanations
Chapter 18: Assessments
	Chapter 1 – Planning and Configuring Network Settings for Microsoft Teams
	Chapter 2 – Identifying Licensing Requirements for Microsoft Teams
	Chapter 3 – Planning and Configuring Security and Compliance Settings for Microsoft Teams
	Chapter 4 – Planning and Implementing Governance and Life Cycle Management for Microsoft Teams
	Chapter 5 – Configuring and Managing External and Guest users
	Chapter 6 – Configuring and Managing Microsoft Teams Devices
	Chapter 7 – Creating and managing teams
		Multiple-choice
	Chapter 8 – Planning and Managing Channels
	Chapter 9 – Managing Chat and Collaboration Experiences
	Chapter 10 – Managing Apps for Microsoft Teams
		Scenario
		Multiple-choice
	Chapter 11 – Managing Meeting Experiences
	Chapter 12 – Managing Phone Numbers
	Chapter 13 – Managing Phone System for Microsoft Teams
	Chapter 14 – Monitoring and Reporting on a Microsoft Teams Environment
	Chapter 15 – Troubleshooting Audio, Video, and Client Issues
Index
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