Microsoft System Center Enterprise Suite Unleashed

Cover......Page 1
Table of Contents......Page 5
Introduction......Page 18
 What Is System Center?......Page 22
 Understanding System Center Configuration Manager......Page 26
 Understanding System Center Operations Manager......Page 32
 Understanding System Center Data Protection Manager......Page 39
 Understanding System Center Virtual Machine Manager......Page 45
 Understanding System Center Service Manager......Page 50
 Understanding System Center Capacity Planner......Page 54
 Understanding System Center Mobile Device Manager......Page 57
 Understanding System Center Essentials......Page 60
 Understanding System Center Licensing......Page 63
 Summary......Page 64
 Best Practices......Page 65
2 System Center Configuration Manager 2007 R2 Design and Planning......Page 68
 Explaining How Configuration Manager Works......Page 69
 Understanding Content Distribution......Page 74
 Understanding Asset Management......Page 78
 Reporting from Configuration Manager......Page 81
 Configuration Manager Architecture Components......Page 82
 Securing Configuration Manager......Page 96
 Understanding Fault Tolerance and Disaster Recovery......Page 101
 Understanding Component Requirements......Page 103
 Configuration Manager Design Considerations......Page 107
 Planning for Native Mode......Page 119
 Understanding Client Schedules......Page 121
 Planning for Internet-Based Client Management......Page 122
 Putting It All Together......Page 124
 Summary......Page 126
 Best Practices......Page 127
 Reviewing ConfigMgr 2007 R2 Architecture......Page 130
 Understanding the AD Site Topology......Page 133
 Creating a Public Key Infrastructure......Page 135
 Deploying Certificates......Page 137
 Preparing the Site Database Server......Page 146
 Extending the Active Directory Schema......Page 150
 Configuring Active Directory......Page 151
 Implementing Internet Information Services (IIS)......Page 152
 Implementing the Central Site......Page 155
 Configuring the Hierarchy......Page 165
 Implementing Patch Management......Page 175
 Implementing OS Deployment......Page 177
 Implementing Regional Server Infrastructure......Page 178
 Discovering and Managing Clients......Page 180
 Summary......Page 184
 Best Practices......Page 185
 Understanding the Infrastructure......Page 190
 Understanding How Clients Locate Content......Page 191
 Understanding How Internet Clients Locate Content......Page 193
 Understanding Computer Management......Page 194
 Configuring the Computer Client Agent......Page 195
 Configuring the Advertised Programs Client Agent......Page 197
 Understanding Distribution Points......Page 198
 Defining Collections......Page 199
 Understanding Software Distribution......Page 202
 Publishing Software......Page 208
 Deploying Software Automatically......Page 210
 Monitoring Software Deployment......Page 212
 Understanding Update Distribution......Page 213
 Understanding Operating System Deployment......Page 220
 Preparing Required Packages......Page 223
 Managing Operating System Install Packages......Page 224
 Deploying Operating Systems......Page 227
 Best Practices......Page 231
 Understanding the Database......Page 236
 Understanding Inventory Collection......Page 237
 Configuring Client Agents for Inventory Collection......Page 238
 Customizing Hardware Inventory......Page 240
 Validating Inventory Data......Page 244
 Understanding Reporting......Page 245
 Understanding Software Metering......Page 251
 Understanding Asset Intelligence......Page 252
 Importing Software License Data......Page 260
 Customizing the AI Catalog......Page 262
 Using System Center Online Services......Page 263
 Understanding Desired Configuration......Page 264
 Monitoring the Baselines and Compliance......Page 269
 Best Practices......Page 270
 Explaining How OpsMgr Works......Page 274
 OpsMgr Architecture Components......Page 279
 Securing OpsMgr......Page 295
 Fault Tolerance and Disaster Recovery......Page 300
 Understanding OpsMgr Component Requirements......Page 306
 OpsMgr Design Considerations......Page 312
 Putting It All Together in a Design......Page 319
 Planning an Operations Manager Deployment......Page 329
 Best Practices......Page 337
7 Operations Manager Implementation and Administration......Page 340
 Installing Operations Manager 2007 R2......Page 341
 Deploying OpsMgr Agents......Page 360
 Monitoring DMZ Servers with Certificates......Page 369
 Configuring Operations Manager 2007 R2......Page 375
 Administering Operations Manager 2007 R2......Page 385
 Backing Up OpsMgr 2007 R2......Page 395
 Best Practices......Page 402
8 Using Operations Manager for Monitoring and Alerting......Page 404
 Using OpsMgr Consoles......Page 405
 Administering OpsMgr......Page 409
 Working with Management Packs......Page 416
 Exploring the Operations Manager Management Pack......Page 425
 Exploring the Windows Management Pack......Page 432
 Exploring the Active Directory Management Pack......Page 440
 Exploring the Exchange 2007 Management Pack......Page 455
 Exploring the SQL Server Management Pack......Page 471
 Exploring the Cross Platform Management Packs......Page 478
 Management Pack Templates......Page 485
 Custom Management Packs......Page 497
 Distributed Application Monitoring......Page 503
 Exploring SNMP Device Monitoring......Page 506
 Summary......Page 509
 Best Practices......Page 510
9 Using Operations Manager for Operations and Security Reporting......Page 512
 Reporting from OpsMgr......Page 513
 Generating and Scheduling Reports......Page 515
 OpsMgr 2007 R2 Maintenance Reports......Page 530
 Audit Collection Services Reporting......Page 539
 Service Level Tracking......Page 546
 Service Level Dashboards......Page 551
 Best Practices......Page 558
10 Data Protection Manager 2010 Design, Planning, Implementation, and Administration......Page 560
 What Is System Center Data Protection Manager?......Page 561
 Data Protection Manager Background......Page 565
 Data Protection Manager Prerequisites......Page 569
 Planning a Data Protection Manager Deployment......Page 570
 Deploying Data Protection Manager......Page 576
 Administrating Data Protection Manager......Page 592
 Best Practices......Page 599
11 Using Data Protection Manager 2010 to Protect File Systems, Exchange, SQL, and SharePoint......Page 600
 Protecting File Servers......Page 601
 Protecting System State......Page 603
 Protecting Exchange Servers......Page 605
 Protecting SQL Servers......Page 615
 Protecting SharePoint Farms......Page 622
 Protecting Virtualized Environments......Page 632
 Integrating Data Protection Manager with Operations Manager......Page 637
 Best Practices......Page 642
 What Is Virtual Machine Manager?......Page 644
 Virtual Machine Manager Background......Page 654
 Virtual Machine Manager Prerequisites......Page 657
 Planning a Virtual Machine Manager Deployment......Page 661
 Deploying Virtual Machine Manager......Page 666
 Summary......Page 678
 Best Practices......Page 679
13 Managing a Hyper-V Environment with Virtual Machine Manager 2008 R2......Page 682
 Using the VMM Management Interfaces......Page 683
 Understanding Virtual Machine Conversions......Page 688
 Managing VMM User Roles......Page 701
 Deploying Virtual Machines......Page 709
 Migrating Virtual Machines......Page 716
 Best Practices......Page 722
14 Service Manager 2010 Design, Planning, and Implementation......Page 726
 Explaining How Service Manager Works......Page 727
 Service Manager Design Parameters......Page 731
 Putting It All Together in a Service Manager Design......Page 736
 Planning a Service Manager Deployment......Page 743
 Deploying Service Manager......Page 752
 Deploying Service Manager Connectors......Page 763
 Backing Up Service Manager 2010......Page 770
 Summary......Page 773
 Best Practices......Page 774
 Incidents and Problems......Page 776
 Configuring Incident Settings......Page 778
 Service Manager Notifications......Page 787
 Creating New Incidents......Page 792
 Working with Incidents......Page 800
 Configuring Problem Settings......Page 810
 Working with Problems......Page 813
 Incident and Problem Reports......Page 816
 Best Practices......Page 823
16 Using Service Manager 2010 Change-Control Management......Page 826
 Change Requests and Activities......Page 827
 Configuring Change Settings......Page 828
 Change Management Templates and Workflows......Page 831
 Initiating Change Requests......Page 834
 Working with and Approving Change Requests......Page 839
 Implementing Change Requests......Page 845
 Managing Configuration Items......Page 852
 Change, Activity, and Configuration Management Reports......Page 855
 Summary......Page 860
 Best Practices......Page 861
17 Using System Center Capacity Planner for Predeployment Planning......Page 862
 What Is System Center Capacity Planner?......Page 863
 System Center Capacity Planner Background......Page 864
 System Center Capacity Planner Prerequisites......Page 865
 Installing System Center Capacity Planner......Page 866
 Creating a Capacity Model......Page 867
 Best Practices......Page 881
 Why Mobile Management?......Page 882
 Background of Mobile Device Manager......Page 885
 Planning and Designing the Implementation of MDM......Page 887
 Prerequisites for Mobile Device Manager 2008 SP1......Page 892
 Installing System Center Mobile Device Manager......Page 893
 Self-Service Tasks with Mobile Device Manager......Page 903
 Device Management Tasks with Mobile Device Manager......Page 906
 Policy-Based Tasks with Mobile Device Manager......Page 915
 Mobility Access Controls Using Mobile Device Manager......Page 920
 Adding Exchange and Configuration Manager to an MDM Rollout......Page 921
 Summary......Page 926
 Best Practices......Page 927
 What Is System Center Essentials?......Page 928
 Background of the System Center Essentials Product......Page 930
 System Center Essentials 2010 Prerequisites......Page 934
 Installing System Center Essentials 2010 on a Single Server......Page 937
 Installing System Center Essentials 2010 on Separate Servers......Page 945
 Getting Familiar with the SCE 2010 Management Console......Page 947
 Performing Computer and Device Discovery......Page 954
 Checking the Monitored Status of a Server and Application......Page 958
 Using Remote Assist and Remote Desktop......Page 964
 Using Essentials for Patching and Updating Systems......Page 968
 Creating Packages to Push Out New Software......Page 974
 Inventorying Systems Using System Center Essentials......Page 977
 Authoring an Agent to Monitor a Custom Website......Page 978
 Using the Virtualization Management Features of Essentials......Page 982
 Generating Reports Out of Essentials......Page 989
 Installing Agents on Target Systems......Page 990
 Troubleshooting Common Problems in SCE......Page 995
 Regular (Every 2–3 Days) Tasks an Administrator Should Perform......Page 998
 Weekly Tasks an Administrator Should Perform......Page 999
 Monthly Tasks an Administrator Should Perform......Page 1000
 Best Practices......Page 1001
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