Microsoft Outlook 2007: A Professional Approach

Title
Contents
Unit 1 Outlook Basics
	1 INTRODUCTION TO OUTLOOK AND E-MAIL
		Starting Outlook and Identifying Parts of the Outlook Window
			Exercise 1-1: Start Outlook
			Exercise 1-2: Navigate in Outlook by Using the Navigation Pane
		Creating, Sending, and Replying to an E-mail Message
			Exercise 1-3: Send an E-mail Message
			Exercise 1-4: Resend an E-mail Message
			Exercise 1-5: Respond to an E-mail Message
		Managing E-mail Message Attachments
			Exercise 1-6: Attach a File to an E-mail Message
			Exercise 1-7: Preview and Open an Attachment
			Exercise 1-8: Save an Attachment
		Viewing and Printing E-mail Messages
			Exercise 1-9: Control the Reading Pane
			Exercise 1-10: Use AutoPreview
			Exercise 1-11: Sort E-mail Messages
			Exercise 1-12: Print E-mail Messages and Close Outlook
		Lesson 1 Summary
		Concepts Review
		True/False Questions
		Short Answer Questions
		Critical Thinking
		Skills Review
			Exercise 1-13
			Exercise 1-14
			Exercise 1-15
			Exercise 1-16
		Lesson Applications
			Exercise 1-17
			Exercise 1-18
			Exercise 1-19
			Exercise 1-20
		On Your Own
			Exercise 1-21
			Exercise 1-22
			Exercise 1-23
	2 CONTACT MANAGEMENT
		Creating and Modifying Contacts
			Exercise 2-1: Create a New Contact
			Exercise 2-2: Save a Contact and Create a New Contact from the Same Company
			Exercise 2-3: Create a Contact from a Message Header
			Exercise 2-4: Modify an Existing Contact
		Editing and Using Electronic Business Cards
			Exercise 2-5: Edit a Business Card
			Exercise 2-6: Send a Business Card
			Exercise 2-7: Add a Contact from a Business Card or Contact Record
			Exercise 2-8: Send a Full Contact
		Creating and Modifying Distribution Lists
			Exercise 2-9: Create and Modify a Distribution List
		Creating a Secondary Address Book
			Exercise 2-10: Export Contacts as an Excel File
			Exercise 2-11: Create a New Folder to Use as a Personal Contacts Address Book
			Exercise 2-12: Move and Copy Contacts Between Folders
			Exercise 2-13: Import Contacts from an Excel File
		Viewing and Printing Contacts
			Exercise 2-14: View Contacts
			Exercise 2-15: Print Contacts
			Exercise 2-16: Delete an Address Book
		Lesson 2 Summary
		Concepts Review
		True/False Questions
		Short Answer Questions
		Critical Thinking
		Skills Review
			Exercise 2-17
			Exercise 2-18
			Exercise 2-19
			Exercise 2-20
		Lesson Applications
			Exercise 2-21
			Exercise 2-22
			Exercise 2-23
			Exercise 2-24
		On Your Own
			Exercise 2-25
			Exercise 2-26
			Exercise 2-27
	UNIT 1 APPLICATIONS
		Unit Application 1-1
		Unit Application 1-2
		Unit Application 1-3
		Unit Application 1-4
Unit 2 Managing Your Schedule and Tasks
	3 MANAGING SCHEDULING
		Navigating Within the Calendar
			Exercise 3-1: Navigate Within the Calendar
		Creating Appointments, Meetings, and Events
			Exercise 3-2: Create a One-Time Appointment, Meeting, or Event
			Exercise 3-3: Create a Recurring Appointment, Meeting, or Event
			Exercise 3-4: Create an Appointment, Meeting, or Event from an E-mail Message
			Exercise 3-5: Create an Appointment, Meeting, or Event from a Task
			Exercise 3-6: Mark an Appointment, Meeting, or Event as Private
		Sending Meeting Requests
			Exercise 3-7: Plan a Meeting and Invite Mandatory Attendees to the Meeting
			Exercise 3-8: Invite Optional Attendees to Meetings
			Exercise 3-9: Determine When Attendees Are Available to Meet Using Group Schedules
			Exercise 3-10: Track Responses to Meeting Requests
			Exercise 3-11: Schedule Attendees and Meeting Resources from Your Address Book
		Updating, Canceling, and Responding to Meeting Requests
			Exercise 3-12: Change a Meeting Time
			Exercise 3-13: Change a Meeting Time and Send an Update to All Attendees
			Exercise 3-14: Respond to an Invitation
			Exercise 3-15: Propose a New Meeting Time
			Exercise 3-16: Modify One Instance of a Recurring Meeting
			Exercise 3-17: Add a Meeting Attendee and Send an Update Only to New Attendees
			Exercise 3-18: Cancel a Meeting and Notify Attendees
		Customizing Calendar Settings
			Exercise 3-19: Define Your Work Week
			Exercise 3-20: Setting Time Zones
			Exercise 3-21: Add Predefined Holidays to the Calendar
		Sharing Your Calendar with Others
			Exercise 3-22: Configure Free/Busy Privacy Settings
			Exercise 3-23: Share Your Calendar with Other Office Outlook 2007 Users on Your Network
			Exercise 3-24: Send Your Calendar Information in an E-mail Message
			Exercise 3-25: Publish Your Calendar Information to Office Online
		Viewing Other Calendars
			Exercise 3-26: View a Calendar Shared by Another Office Outlook 2007 User on Your Network
			Exercise 3-27: Subscribe to an Internet Calendar
			Exercise 3-28: View Multiple Calendars in Overlay Mode
			Exercise 3-29: Print Your Calendar
		Lesson 3 Summary
		Concepts Review
		True/False Questions
		Short Answer Questions
		Critical Thinking
		Skills Review
			Exercise 3-30
			Exercise 3-31
		Lesson Applications
			Exercise 3-32
			Exercise 3-33
			Exercise 3-34
		On Your Own
			Exercise 3-35
			Exercise 3-36
			Exercise 3-37
	4 TASK MANAGEMENT
		Creating and Modifying Tasks and Marking Tasks as Complete
			Exercise 4-1: Create a New Task
			Exercise 4-2: Create Recurring Tasks
			Exercise 4-3: Create a Task from a Message
			Exercise 4-4: Modify Tasks
			Exercise 4-5: Mark Tasks as Private
			Exercise 4-6: Complete Tasks
		Working with Assigned Tasks
			Exercise 4-7: Assign Tasks to Others
			Exercise 4-8: Accept and Decline Tasks
			Exercise 4-9: Send Status Reports on Assigned Tasks
		Locating Tasks
			Exercise 4-10: Search for Tasks
		Lesson 4 Summary
		Concepts Review
		True/False Questions
		Short Answer Questions
		Critical Thinking
		Skills Review
			Exercise 4-11
		Lesson Applications
			Exercise 4-12
			Exercise 4-13
			Exercise 4-14
			Exercise 4-15
		On Your Own
			Exercise 4-16
			Exercise 4-17
			Exercise 4-18
	UNIT 2 APPLICATIONS
		Unit Application 2-1
		Unit Application 2-2
		Unit Application 2-3
Unit 3 Advanced Topics
	5 MANAGING E-MAIL EFFICIENTLY
		Configuring E-mail Settings
		Creating and Managing Your Signature and Automated Settings
			Exercise 5-1: Create and Modify a Personal Signature
			Exercise 5-2: Edit a Signature
			Exercise 5-3: Add a Signature to a Single E-mail Message
			Exercise 5-4: Discontinue or Delete a Signature
			Exercise 5-5: Use an Electronic Business Card as an Automatic Signature in Messages
			Exercise 5-6: Create an Internal Out of Office Message
			Exercise 5-7: Create an External Out of Office Message
		Configuring E-mail Message Sensitivity and Importance Settings
			Exercise 5-8: Set Message Sensitivity Level
		Configuring E-mail Message Security Settings
			Exercise 5-9: Digitally Sign a Message
			Exercise 5-10: Restrict Permissions to a Message
			Exercise 5-11: Encrypt a Message
		Configuring E-mail Message Delivery Options
			Exercise 5-12: Add a Flag for Follow-Up
			Exercise 5-13: Delay Delivery of a Message
			Exercise 5-14: Request Read and Delivery Receipts
			Exercise 5-15: Create E-mail Polls Using Standard Buttons
			Exercise 5-16: Create E-mail Polls Using Custom Buttons
			Exercise 5-17: Request Replies to Be Sent to Another E-mail Address
		Organizing Mail Folders
			Exercise 5-18: Create and Move Mail Folders
			Exercise 5-19: Move Mail Between Folders
			Exercise 5-20: Specify Where a Copy of a Sent Message Is Saved
			Exercise 5-21: Empty the Deleted Mail Folders
			Exercise 5-22: Manage Junk E-mail Messages
		Creating, Modifying, and Removing Rules to Manage E-mail Messages
			Exercise 5-23: Create a Rule to Move E-mail Messages
			Exercise 5-24: Create a Rule to Delete All E-mail from a Sender
			Exercise 5-25: Create a Rule to Categorize E-mail
			Exercise 5-26: Create a Rule to Forward E-mail
			Exercise 5-27: Turn Off Rules
			Exercise 5-28: Delete Rules
		Locating Office Outlook 2007 Items by the Search Feature
			Exercise 5-29: Search All E-mail Folders in a Single Search
			Exercise 5-30: Locate All Items Related to a Specific Person
			Exercise 5-31: Create a Custom Search Folder
		Customizing Your Outlook Experience
			Exercise 5-32: Work with the To-Do Bar
			Exercise 5-33: Select the Default Format for Messages
			Exercise 5-34: Configure RPC over HTTP
		Lesson 5 Summary
		Concepts Review
		True/False Questions
		Short Answer Questions
		Critical Thinking
		Skills Review
			Exercise 5-35
			Exercise 5-36
		Lesson Applications
			Exercise 5-37
			Exercise 5-38
			Exercise 5-39
			Exercise 5-40
		On Your Own
			Exercise 5-41
			Exercise 5-42
			Exercise 5-43
	6 CATEGORIZING AND MANAGING OUTLOOK DATA FILES
		Working with Categories
			Exercise 6-1: Create Custom Color Categories and Assign Categories to E-mail and Appointments
			Exercise 6-2: Assign Categories to Meetings, Contacts, and Tasks
			Exercise 6-3: Sort Items by Color Category
		Creating and Managing Outlook Data Files
			Exercise 6-4: Create a Data File
			Exercise 6-5: Add an Outlook Data File to a Mail Profile
			Exercise 6-6: Remove an Outlook Data File from a Mail Profile
			Exercise 6-7: Change Data File Settings
		Lesson 6 Summary
		Concepts Review
		True/False Questions
		Short Answer Questions
		Critical Thinking
		Skills Review
			Exercise 6-8
			Exercise 6-9
		Lesson Applications
			Exercise 6-10
			Exercise 6-11
			Exercise 6-12
			Exercise 6-13
		On Your Own
			Exercise 6-14
			Exercise 6-15
			Exercise 6-16
	UNIT 3 APPLICATIONS
		Unit application 3-1
		unit application 3-2
		unit application 3-3
		Unit Application 3-4
APPENDIX
GLOSSARY
INDEX