Microsoft® Outlook® 2010 Inside Out

Copyright......Page 3
Table of Contents......Page 6
Acknowledgments......Page 26
Conventions and Features Used in This Book......Page 28
Introduction......Page 30
Working with Outlook......Page 36
A New Look and Feel......Page 38
The Ribbon......Page 39
Navigation Pane......Page 40
Other Changes......Page 41
Conversation Management......Page 42
Calendar Preview......Page 43
Quick Steps......Page 44
People Pane......Page 45
Calendar Features......Page 46
Integrated Email Archive......Page 47
Multiple Exchange Server Accounts......Page 48
SharePoint Workspace......Page 49
What’s Out......Page 50
And More…......Page 51
Overview of Outlook......Page 52
Messaging......Page 53
Calendars and Scheduling......Page 56
Contact Management......Page 59
Task Management......Page 61
Organizing Your Thoughts with Notes......Page 62
How Outlook Stores Data......Page 63
Personal Folders—.pst Files......Page 65
Options for Working Offline......Page 66
SMTP/POP3......Page 67
IMAP......Page 68
LDAP......Page 69
MHTML......Page 70
Attachment and Virus Security......Page 71
Digital Signatures......Page 73
Normal Startup......Page 74
Safe Mode Startup......Page 75
Starting Outlook Automatically......Page 76
Changing the Outlook Shortcut......Page 77
Choosing a Startup View......Page 80
Creating Shortcuts to Start New Outlook Items......Page 82
Configuring Accounts and Services......Page 84
Understanding Profiles......Page 87
Creating Profiles......Page 89
Setting a Default Profile......Page 91
Configuring Online and Offline Data Storage......Page 92
Personal Folders and Offline Folders......Page 93
Adding Other Data Stores......Page 94
Removing Data Stores......Page 96
Configuring Offline Storage......Page 97
Configuring Cached Exchange Mode......Page 98
Changing Your Data Storage Location......Page 99
Setting Send and Delivery Options......Page 100
Working in and Configuring Outlook......Page 102
Using the Ribbon......Page 103
Using Backstage View......Page 104
Understanding the Outlook Folders......Page 105
Outlook Today......Page 107
Inbox......Page 108
Calendar......Page 120
Contacts......Page 128
Tasks......Page 130
Notes......Page 132
Choosing the Startup View......Page 134
Using the Navigation Pane......Page 135
Using the Folder List......Page 138
Using the Reading Pane......Page 139
Using the InfoBar......Page 141
Configuring Outlook Options......Page 142
Using Outlook Effectively......Page 148
Understanding Categories......Page 150
Customizing Your Category List......Page 153
Assigning Categories to Outlook Items......Page 155
Assigning Categories to Existing Outlook Items......Page 157
Assigning Categories Automatically......Page 158
Changing Existing Categories......Page 159
Changing Category Assignments of Multiple Items at One Time......Page 160
Organizing Data with Categories......Page 161
Viewing Selected Categories Only......Page 162
Sharing Categories with a Registry File......Page 164
Sharing Categories with Email......Page 165
Using Categories Effectively......Page 166
Email and Other Messaging......Page 168
Managing Address Books and Distribution Lists......Page 170
Outlook 2010 Address Book......Page 171
Global Address List (GAL)......Page 172
Other Address Lists......Page 173
Setting the Contacts Display Option for the OAB......Page 174
Setting Other Addressing Options......Page 175
Creating Address Book Entries......Page 178
Finding People in the Address Book......Page 179
Using AutoComplete for Addresses......Page 181
Deleting the Entire Contents of the Suggested Contacts Folder......Page 183
Creating Contact Groups......Page 184
Hiding Addresses When Using a Contact Group......Page 188
Using Distribution Lists with Exchange Server......Page 189
Using the Mobile Address Book (MAB)......Page 191
Using Internet Mail Accounts......Page 194
Using Internet POP3 Email Accounts......Page 195
Configuring General Settings for Internet Accounts......Page 199
Configuring Outgoing Server Settings for Internet Accounts......Page 200
Configuring Connection Settings for Internet Accounts......Page 201
Configuring Advanced Settings for Internet Accounts......Page 202
Controlling Where Outlook Stores IMAP Messages......Page 204
Installing and Configuring the Outlook Connector for Hotmail......Page 206
Synchronizing Outlook and Google Apps......Page 208
Sending Messages Using a Specific Account......Page 209
Keeping a Copy of Your Mail on the Server......Page 212
Viewing Full Message Headers......Page 213
Working with Messages......Page 216
Addressing Messages......Page 217
Copying Someone on All Messages......Page 219
Using Templates and Custom Forms for Addressing......Page 220
Specifying Message Priority and Sensitivity......Page 222
Saving a Message to Send Later......Page 223
Setting Sending Options......Page 224
Requesting Delivery and Read Receipts......Page 226
Using Message Tracking and Receipts Options......Page 227
Sending a Message for Review......Page 228
Forwarding Messages......Page 229
Using Other Reply and Forwarding Options......Page 230
Deleting Messages......Page 231
Controlling Synchronization and Send/Receive Times......Page 232
Setting Up Send/Receive Groups......Page 233
Limiting Message Size......Page 236
Scheduling Send/Receive Synchronization......Page 238
Setting Up Notification of New Mail......Page 239
Using Message Alerts......Page 241
Managing Messages and Attachments......Page 242
Saving Messages Automatically......Page 243
Retaining a Copy of Sent Messages......Page 244
Working with Attachments......Page 245
Saving Messages to a File......Page 249
Moving and Copying Messages Between Folders......Page 250
Formatting Text in Messages......Page 252
Formatting Lists......Page 257
Options on the Format Text Tab......Page 259
Working with Styles......Page 260
Inserting a Table in a Message......Page 263
Working with Tables......Page 265
Working with Quick Tables......Page 267
Drop Cap......Page 269
Text Box......Page 270
WordArt......Page 271
Including Illustrations in Messages......Page 272
Inserting a Picture from a File......Page 273
Inserting Shapes......Page 277
Inserting a Chart......Page 279
Inserting SmartArt......Page 281
Using Symbols in a Message......Page 283
Inserting a Symbol......Page 284
Working with Hyperlinks......Page 285
Inserting Hyperlinks......Page 286
Inserting Hyperlinks to Files or Web Pages......Page 287
Inserting a Hyperlink to a Place in the Current Message......Page 288
Inserting a Hyperlink to an Email Address......Page 289
Inserting Bookmarks......Page 290
Inserting Files in the Body of a Message......Page 291
Including an Outlook 2010 Item......Page 292
Attaching a Business Card to a Message......Page 293
Including a Calendar......Page 294
Understanding How Outlook Formats Messages......Page 295
Using Themes to Customize Your Messages......Page 298
Creating a Custom Theme......Page 305
Using Stationery to Customize Your Messages......Page 306
Understanding Message Signatures......Page 308
Defining Signatures......Page 309
Adding Signatures to Messages......Page 310
Backing Up Your Signatures......Page 311
Using the Proofing and Research Tools......Page 312
Configuring Research Options......Page 315
Using Conversation View......Page 318
Cleaning Up Conversations......Page 320
Balancing Cleanup Against Retention......Page 322
Using Search Folders......Page 323
Customizing Search Folders......Page 324
Creating a New Search Folder......Page 325
Finding Messages with Windows Search......Page 326
Flagging Received and Previously Sent Messages......Page 328
Flagging Outgoing Messages......Page 329
Flagging Contact Items......Page 331
Grouping Messages by Customizing the Folder View......Page 333
Managing Email Effectively......Page 334
Understanding Message Rules......Page 336
Creating and Using Rules......Page 337
Creating New Rules from Existing Items......Page 339
Create New Rules Using the Rules Wizard......Page 340
Copying Rules to Other Folders......Page 347
Creating Rules That Use OR Logic......Page 348
Setting Rule Order......Page 350
Stopping Rules from Being Processed......Page 351
Sharing Rules with Others......Page 352
Backing Up and Restoring Rules......Page 353
Using Rules to Move Messages Between Accounts......Page 355
Running Rules Manually and in Specific Folders......Page 356
Using the Default Quick Steps......Page 357
Creating Your Own Quick Steps......Page 359
Copying Quick Steps......Page 361
Using Quick Steps Effectively......Page 362
How Outlook 2010 Junk Email Filtering Works......Page 364
Low......Page 365
Understanding How Outlook 2010 Uses the Filter Lists......Page 366
How Outlook 2010 Phishing Protection Works......Page 368
Enabling and Configuring Junk Email Filtering......Page 369
Controlling Automatic Downloads......Page 370
Configuring Automatic Downloading of External Content......Page 372
Creating Other Junk Email Rules......Page 373
Filtering in Exchange Server......Page 374
Using Third-Party Filters......Page 375
Managing Junk Email Effectively......Page 376
Creating Automatic Responses with the Out Of Office Assistant......Page 380
Understanding Out Of Office Assistant Features......Page 381
Using the Out Of Office Assistant for Exchange Server 2007 and 2010......Page 383
Creating Custom Out Of Office Rules......Page 385
Setting Up the Reply......Page 386
Creating Automatic Responses from Local Templates......Page 388
Creating Automatic Responses from the Server......Page 389
Securing Your System, \nMessages, and Identity......Page 390
Configuring HTML Message Handling......Page 391
Understanding Digital Certificates and Signatures......Page 395
Obtaining a Digital Certificate......Page 396
Copying a Certificate to Another Computer......Page 398
Signing Messages......Page 403
Adding Your Digital Signature......Page 404
Setting Global Security Options......Page 405
Creating and Using Security Profiles......Page 407
Reading Signed Messages......Page 411
Changing Certificate Trust Relationships......Page 412
Configuring CA Trust......Page 414
Configuring CA Trust for Multiple Computers......Page 416
Viewing and Validating a Digital Signature......Page 419
Getting Ready for Encryption......Page 422
Reading Encrypted Messages......Page 426
Importing Certificates from Outlook Express......Page 427
Protecting Data with Information Rights Management......Page 428
Using Microsoft’s IRM Service......Page 429
Viewing IRM-Protected Messages......Page 431
Working with Multiple Accounts......Page 432
Understanding Remote Mail Options......Page 434
Remote Mail in a Nutshell......Page 435
Marking and Unmarking Message Headers......Page 436
Processing Marked Headers......Page 438
Selective Downloading for IMAP Accounts......Page 439
Retrieving Only Message Headers......Page 440
Retrieving Based on Message Size......Page 442
Keeping Messages on the Server......Page 443
Understanding RSS......Page 444
Adding RSS Feeds to Outlook......Page 445
Using Your RSS Feeds......Page 448
Adding an OPML File to Outlook......Page 450
Managing Your RSS Feeds......Page 452
Setting RSS Properties......Page 454
Creating Rules for RSS Feeds......Page 456
Configuring a Directory Service Account in Outlook......Page 458
Setting the Search Base......Page 462
Using LDAP to Find People......Page 464
Working with Contacts......Page 466
Creating and Managing Your Contacts......Page 468
Working with the Contacts Folder......Page 469
Creating a Contact Entry......Page 471
Creating Contact Entries from the Same Company......Page 473
Creating Other Contacts Folders......Page 474
Working with Contacts......Page 475
Associating a Contact with Other Items and Documents......Page 476
Assigning Categories to Contacts......Page 478
Resolving Duplicate Contacts......Page 479
Phoning a Contact......Page 480
Connecting to a Contact’s Website......Page 482
Assigning a Task to a Contact......Page 483
Flagging a Contact for Follow-Up......Page 484
Finding Contacts......Page 486
Viewing Contacts......Page 487
Customizing Contacts View......Page 488
Printing Contacts......Page 494
Custom Contact Printing with Word......Page 495
Creating a Personal Contact Group......Page 496
Sharing Contacts......Page 499
Sharing Your Contacts Folders......Page 500
Sharing Contacts with vCards......Page 501
Setting Contact Options......Page 504
Using Contacts Effectively......Page 505
Managing Your Time and Tasks......Page 508
Calendar Basics......Page 510
Understanding Calendar Items......Page 511
Using the Time Bar......Page 512
Using the Date Navigator......Page 514
Using the To-Do Bar......Page 516
Setting the Number of Days Displayed......Page 517
Working with One-Time Appointments......Page 518
Setting a Reminder......Page 520
Classifying an Appointment......Page 521
Adding a Note......Page 522
Categorizing an Appointment......Page 523
Saving an Appointment......Page 525
Working with One-Time Events......Page 527
Using the Event Form......Page 528
Creating a Recurring Appointment or Event......Page 529
Using Categories and Colors......Page 531
Assigning Color Categories to an Appointment Manually......Page 532
Assigning Color to an Appointment Automatically......Page 533
Customizing the Current Calendar View......Page 534
Redefining Fields......Page 535
Filtering Calendar Items......Page 536
Controlling Fonts and Other View Settings......Page 537
Creating a Custom View......Page 538
Creating a New View......Page 539
Using Overlay Mode to View Multiple Calendars in One......Page 540
Backing Up Your Schedule......Page 542
Managing Time Zones......Page 544
Changing the Time Zone......Page 545
Using Two Time Zones......Page 546
Managing Your Calendar Effectively......Page 547
Scheduling Meetings and Resources......Page 550
Scheduling a Meeting......Page 551
Scheduling a Meeting from the Contacts Folder......Page 555
Scheduling a Meeting with the Scheduling Assistant......Page 556
Receiving a Request for a Meeting......Page 558
Receiving a Response to Your Request......Page 562
Checking Attendees......Page 564
Setting Up Resources for Scheduling......Page 565
Using the Configured Resources......Page 567
Viewing a Room Calendar......Page 568
Managing Meetings Effectively......Page 569
Use Scheduling Assistant to Help Schedule Meetings......Page 570
Set a Sufficient Reminder to Enable You to Make Meetings on Time......Page 571
Working with Tasks in the Tasks Folder......Page 572
Creating a Task......Page 576
Creating a Recurring Task......Page 580
Setting a Task Estimate......Page 581
Assigning Tasks to Others......Page 582
Making or Accepting an Assignment......Page 583
Reclaiming Ownership of a Declined Task......Page 587
Assigning Tasks to Multiple People......Page 588
Tracking the Progress of a Task......Page 589
Sending a Task Status Report......Page 590
Viewing and Customizing the Tasks Folder......Page 591
Changing Fonts and Table View Settings......Page 592
Using Conditional Formatting......Page 594
Setting General Task Options......Page 596
Working with Tasks in the To-Do Bar......Page 597
Working with Tasks in Outlook Today......Page 598
Using the Daily Task List......Page 599
Managing Tasks Effectively......Page 600
Tracking Documents and Activities with the Journal......Page 602
Understanding the Outlook Journal......Page 603
Using Automatic Journaling......Page 605
Setting Journal Options......Page 607
Turning Off Automatic Journaling......Page 609
Recording Contact Information Automatically......Page 610
Recording Document Activity Automatically......Page 611
Adding Journal Items Manually......Page 612
Recording Work in a File Manually......Page 613
Recording Other Activities Manually......Page 614
Recording Phone Calls Manually......Page 615
Creating and Using Custom Entry Types......Page 616
Moving an Entry on the Timeline......Page 618
Deleting an Entry......Page 619
Connecting Journal Activities to Individual Contacts......Page 620
Viewing the Journal......Page 621
Using Timeline View......Page 622
Using Entry List View......Page 623
Using Phone Calls View......Page 624
Customizing Journal Views......Page 625
Printing Journal Items......Page 627
Sharing Journal Information......Page 629
Use the Journal’s Automatic Recording Features......Page 631
Use the Journal Only for Those Things You Need to Track......Page 632
Time Management Using the Journal......Page 633
Understanding Outlook Notes......Page 636
Configuring Note Options......Page 638
Working with Notes......Page 639
Reading and Editing a Note......Page 640
Forwarding a Note......Page 641
Adding a Note Sent to You......Page 642
Moving and Copying Notes......Page 643
Assigning Color Categories to Notes......Page 645
Printing a Note......Page 646
Viewing Notes......Page 647
Overview of OneNote......Page 648
Copying Items from Outlook to OneNote......Page 651
Customizing Outlook......Page 654
Working with Email Templates......Page 656
Creating an Email Template......Page 657
Using an Email Template......Page 658
Using Other Outlook Template Types......Page 659
Contacts......Page 660
Tasks and Task Requests......Page 661
Editing Templates......Page 662
Using Templates Effectively......Page 663
A Quick Tour of the Navigation Pane......Page 666
Showing and Hiding the Navigation Pane......Page 668
Adding a Shortcut to an Outlook Folder or a Public Folder......Page 669
Adding a File Folder or Document to the Navigation Pane......Page 670
Adding a Web Site to the Navigation Pane......Page 671
Working with Groups in the Navigation Pane......Page 672
Customizing the To-Do Bar......Page 674
Customizing the Ribbon......Page 675
Modifying Existing Items and Tabs......Page 676
Adding New Items......Page 677
Creating Your Own Ribbon Tabs......Page 678
Resetting Customizations......Page 680
Customizing the Quick Access Toolbar......Page 681
Configuring Outlook Today......Page 683
Basing a New View on an Existing View......Page 688
Creating a New View from Scratch......Page 690
Modifying, Renaming, or Deleting a View......Page 693
Customizing a View’s Settings......Page 694
Printing in Outlook......Page 703
Printing from Outlook......Page 704
Creating Custom Print Styles......Page 708
Deleting Print Styles......Page 710
Custom Printing with Scripts and Word......Page 711
Using a Custom Contact Style......Page 712
Using a Custom Message Style......Page 717
Custom Printing with Excel......Page 719
Designing and Using Forms......Page 722
Outlook Forms......Page 723
Outlook Message Classes......Page 725
Creating Custom Forms from Standard Forms......Page 726
Compose vs. Read......Page 727
Outlook Fields......Page 731
Creating Custom Forms from Scratch......Page 732
Creating Multipage Forms......Page 733
Adding and Arranging Controls......Page 734
Properties......Page 735
Standard Controls......Page 740
Adding Graphics to Forms......Page 742
Adding User-Defined Fields......Page 744
Publishing Forms......Page 745
Choosing Forms......Page 746
Using Forms Effectively......Page 747
Understanding Automation Options......Page 750
Using Macros......Page 751
Creating a Macro from Scratch......Page 753
Running a Macro......Page 755
Editing a Macro......Page 756
Stepping Through a Macro......Page 757
Deleting a Macro......Page 758
Sharing Macros with Others......Page 759
Setting Macro Security......Page 760
Specifying Trusted Sources......Page 761
Signing Your Macros to Avoid Security Warnings......Page 762
Managing and Securing Outlook......Page 764
Understanding Outlook Folders......Page 766
Working with the Folder List......Page 767
Using a Folder......Page 769
Creating a Folder......Page 770
Adding a Folder Shortcut to the Navigation Pane......Page 771
Working with Favorite Email Folders......Page 773
Working with Other Folder Groups......Page 774
Renaming a Folder......Page 777
Copying and Moving a Folder......Page 778
Deleting a Folder......Page 779
Setting Folder Properties......Page 780
Why Use Home Pages?......Page 785
Assigning a Web Page to a Folder......Page 787
Using a Folder’s Home Page......Page 788
Using Multiple Personal Folders......Page 789
Adding a Personal Folder......Page 790
Managing Data......Page 791
Copying and Moving Data to Other Folders......Page 792
Storing Items in the Root of Your Mail Store......Page 793
Archiving Your Outlook Data......Page 794
Archiving Your Data Manually......Page 796
Restoring Data After a System Failure or a Reinstallation......Page 798
Run AutoArchive Every n Days......Page 800
Delete Expired Items......Page 801
Specifying How Archived Items Are Handled......Page 802
Setting Retention Policy......Page 803
Backing Up Your Outlook Data......Page 804
Backing Up Your Personal Folders......Page 805
Restoring Your Data......Page 808
Using the Offline Folders Option......Page 809
Exporting Outlook Data to a .pst File......Page 810
Exporting Addresses......Page 813
Exporting Data to a File......Page 814
Importing Data......Page 815
Importing Internet Mail and Addresses......Page 816
Importing an iCalendar or a vCalendar File......Page 817
Importing from Another Program File......Page 818
Using Instant Search......Page 822
Configuring Instant Search......Page 823
Performing a Search......Page 827
Configuring Indexing Options......Page 831
Searching for Contacts......Page 833
The Advanced Find Dialog Box......Page 834
Specifying Advanced Search Criteria......Page 836
Organizing Your Email......Page 838
Organizing Your Outlook Items Effectively......Page 840
Providing Virus Protection......Page 842
Implementing Server-Side Solutions......Page 843
Implementing Client-Side Solutions......Page 844
Protecting Against Viruses in Attachments......Page 845
Level 1 Attachments......Page 846
Configuring Blocked Attachments......Page 850
Configuring Attachments in Exchange Server......Page 852
Using Outlook Security Settings......Page 854
Configuring Security Using Group Policy......Page 857
Configuring Attachment Blocking Directly in Outlook......Page 860
Allowing Level 1 Attachments......Page 861
Protecting Against Office Macro Viruses......Page 862
Configuring Programmatic Access......Page 863
Trusting Applications......Page 865
Tips for Securing Your System......Page 866
Collaboration......Page 868
Delegation Overview......Page 870
Adding and Removing Delegates......Page 871
Opening Folders Delegated to You......Page 874
Sending Email on Behalf of Another Person......Page 876
Configuring Access Permissions......Page 877
Sharing Folders with Invitations......Page 880
Sharing Your Calendar......Page 884
Managing Your Shared Calendar Information......Page 888
Understanding What Status Is Available......Page 889
Publishing Your Schedule......Page 890
Setting the Search Location for Free/Busy Information......Page 895
Sharing Your Calendar via Email......Page 896
Sending a Link to Your Internet Free/Busy Information Through Email......Page 897
Changing the Free/Busy Status of an Item......Page 898
Using the Built-In Calendar Groups......Page 899
Creating a Calendar Group......Page 900
Creating a Group from Existing Calendars......Page 901
Creating Your Own Free/Busy Server......Page 902
Integrating Outlook with Other Office Applications......Page 904
Using Contacts for a Mail Merge in Word......Page 905
Filtering Contacts in or out of the Merge......Page 910
Performing a Mail Merge from Outlook......Page 911
Exporting Contacts to Access......Page 913
Importing Contacts from Access......Page 915
Exporting Contacts to Excel......Page 917
Importing Contacts from Excel......Page 918
Exporting Tasks to Office Applications......Page 919
Using Notes in Other Applications......Page 920
Overview of OCS and Office Communicator......Page 922
Setting Up the Server Connection......Page 923
Configuring Online Presence and Status Behavior......Page 925
Turning on Conversation History......Page 926
Organizing Your Contacts......Page 927
Viewing Availability......Page 928
Sending Email......Page 930
Replying with an IM......Page 932
Making a Call......Page 933
Scheduling a Meeting from Communicator......Page 934
Using Conversation History......Page 935
Working with the Conversation History Folder......Page 936
Overview of SharePoint......Page 940
The Foundations of SharePoint......Page 942
Extending SharePoint with MOSS or SharePoint Server 2010......Page 943
Setting Up Alerts......Page 944
Alerts in WSS 3.0/MOSS......Page 945
Alerts in SharePoint Foundation/SharePoint Server 2010......Page 947
Working with Shared Documents......Page 950
Uploading a Document—WSS 3.0/MOSS......Page 951
Uploading a Document—SharePoint 2010......Page 952
Creating a Document from the Site......Page 953
Working with Existing Documents and Version Control......Page 954
Working with Shared Contacts in Outlook......Page 957
Integrating Outlook and SharePoint Calendars......Page 959
Managing SharePoint List Connections in Outlook......Page 961
Configuring Alerts from Outlook......Page 962
Adding Alerts from Outlook......Page 963
Editing and Deleting Alerts from Outlook......Page 964
Rules Based on Alerts......Page 965
Using Outlook to Work with SharePoint Libraries and Files......Page 966
Connecting a SharePoint Library to Outlook......Page 967
Opening Files from a SharePoint Site in Outlook......Page 969
Editing Files from a SharePoint Site in Outlook......Page 971
Removing SharePoint Files in Outlook......Page 973
Using Email to Add a File to a SharePoint Library......Page 974
Using Outlook with Exchange Server......Page 976
Outlook as an Exchange Server Client......Page 978
Configuring General Properties......Page 982
Configuring Advanced Properties......Page 983
Configuring Security Properties......Page 985
Configuring Connection Properties......Page 986
Verifying Connection Status......Page 988
Testing AutoConfiguration......Page 989
Sending Messages......Page 992
Addressing Messages......Page 993
Controlling When Messages Are Delivered......Page 995
Recalling a Sent Message Before It Is Read......Page 996
Voting in Outlook......Page 997
Sending a Message for a Vote......Page 998
Casting Your Vote......Page 1000
Viewing and Sorting Votes......Page 1001
Setting Options for Voting......Page 1003
Offline vs. Remote......Page 1006
Establishing a Remote LAN Connection......Page 1007
Using HTTP to Connect (Outlook Anywhere)......Page 1008
Configuring Startup Options......Page 1009
Using Offline Folders......Page 1011
Using an Offline Address Book......Page 1014
Mobility......Page 1018
Overview of Outlook Web App......Page 1020
Outlook Web App Features......Page 1021
Authentication Options......Page 1023
Connecting to the Server......Page 1024
Sending and Receiving Messages......Page 1026
Copying and Moving Messages......Page 1029
Working with Calendar, Contacts, and Other Items......Page 1030
Configuring the Out Of Office Assistant in Outlook Web App......Page 1033
Configuring Other Options for Outlook Web App......Page 1034
Why Mobility Is Important......Page 1036
Overview of Mobility Features in Exchange Server......Page 1037
Using Outlook Anywhere for Remote Access to Exchange Server......Page 1039
Adding an Outlook Mobile Service Account......Page 1040
Using the Mobile Address Book......Page 1042
Sending Text Messages to Mobile Users......Page 1043
Setting Up Alerts for Exchange Server Accounts......Page 1045
Setting Up Client-Side Alerts and Forwarding......Page 1048
Using a Mobile Signature......Page 1053
Index to Troubleshooting Topics......Page 1054
Index......Page 1056