Mentoring in Action: A Practical Guide for Managers

Contents......Page 6
Acknowledgements......Page 10
Part 1
The State of the Art......Page 12
INTRODUCTION......Page 14
MENTORING DEFINED......Page 15
MAKING A MENTORING CULTURE......Page 16
PRINCIPLES OF SCHEME DESIGN......Page 19
THE SHAPE OF A MENTORING RELATIONSHIP......Page 25
HOW MENTORING RELATIONSHIPS EVOLVE......Page 30
FRAMEWORKS FOR A MENTORING EPISODE......Page 32
TECHNIQUES IN MENTORING......Page 36
EMERGING UNDERSTANDING OF MENTORING MOMENTS......Page 39
BENEFITS OF MENTORING......Page 41
THE ETHICS OF MENTORING......Page 44
REFERENCES......Page 45
Part 2
Organization Cases......Page 48
INTRODUCTION......Page 50
Case Study 1
MENTORING WITHIN THE YOUTH
JUSTICE BOARD FOR ENGLAND AND
WALES: THE SIGNIFICANCE OF TRUST......Page 51
Case Study 2
MENTORING SUPPORT FOR VICTIMS
OF DOMESTIC ABUSE......Page 58
Case Study 3
THE LEARNING MENTOR......Page 67
Case Study 4
EAST OF ENGLAND (HARLOW)
E-MENTORING PILOT PROJECT......Page 73
Case Study 5
MENTORING IN INITIAL TEACHER
TRAINING – A JOURNEY OF DISCOVERY......Page 79
Case Study 6
JIVE: TACKLING GENDER
STEREOTYPING IN ENGINEERING,
CONSTRUCTION AND TECHNOLOGY......Page 88
Case Study 7
PLUMBERS, POETS AND LEARNING FOR
EDHEC BUSINESS SCHOOL STUDENTS......Page 96
Case Study 8
MENTORING BLACK JUNIOR
ACADEMICS AT THE UNIVERSITY
OF THE WITWATERSRAND......Page 105
Case Study 9
DIVERSITY MENTORING IN BT......Page 113
Case Study 10
THE IMPLATS PLATINUM LTD
MENTORING EXPERIENCE......Page 121
Case Study 11
A CASE OF CULTURE:
A MENTORING CASE STUDY BASED ON
DISCUSSIONS WITH THE UK TRAINING
AND DEVELOPMENT MANAGER,
ENGINEERING CO......Page 135
Case Study 12
E-MENTORING AND SMES:
MENTORBYNET PILOT......Page 145
Case Study 13
MENTORING OWNERS OF MICRO
BUSINESSES IN NOTTINGHAM......Page 153
Case Study 14
MENTORING THE TOP TEAM
IN A DYNAMIC, ENTREPRENEURIAL
COMPANY......Page 161
Case Study 15
WOMEN AND LEADERSHIP:
A DEVELOPMENT PROGRAMME IN
DENMARK......Page 167
Case Study 16
WEIR WARMAN LTD MENTORING
PROGRAMME IN SYDNEY, AUSTRALIA......Page 174
Case Study 17
MENTORING FOR LEADERSHIP IN HBOS......Page 182
Case Study 18
EXECUTIVE MENTORING IN UBS......Page 189
Part 3
Individual Cases......Page 198
3
Case Studies......Page 200
Case Study 1
VERY LONG-TERM PEER MENTORING:
MIKE ALLEN WITH
RAY HINCHCLIFFE, CBE......Page 201
Case Study 2
MENTORING USING TWO MENTORS
AT A4E WORK......Page 207
Case Study 3
MENTORING DIMENSIONS......Page 212
Case Study 4
MENTORING START-UP
ENTREPRENEURS:
INTERVIEW WITH BRIAN MARTIN......Page 223
Case Study 5
KATE KENNETT IS E-MENTORED BY
DAVID CLUTTERBUCK......Page 227
Case Study 6
IS COMMUNITY MENTORING
PINK AND FLUFFY?......Page 231
Case Study 7
MENTOR TO EX-EMPLOYEES:
FRANK LORD......Page 236
Case Study 8
LIS MERRICK IS MENTORED
THROUGH TRANSITION......Page 239
Case Study 9
KEITH METCALF MENTORS
ELEANOR WILLIAMS......Page 243
Part 4
What We Know Now......Page 248
THEMES EMERGING FROM THE CASES......Page 250
THE FUTURE OF MENTORING......Page 264
REFERENCES......Page 267
References......Page 268
Index......Page 273
Further reading
from Kogan Page......Page 280