Mastering Microsoft Exchange Server 2003

 Mastering Microsoft Exchange Server 2003......Page 12
Table of Contents......Page 2
 Overview......Page 15
 Part I: Understanding and Planning......Page 17
 Part III: The Outlook Client......Page 18
 Part VI: Exchange and Outlook: The Next Level......Page 19
 Conventions Used in This Book......Page 20
 Part 1: Understanding and Planning......Page 21
 Overview......Page 22
 Why Microsoft Released Windows 2003 and Exchange 2003......Page 23
 Exchange Server 2003 Applications......Page 24
 E-Mail Is Only the Beginning......Page 25
 Off-the-Shelf Messaging-Enabled Applications......Page 27
 Objects......Page 28
 Applications Using Exchange Public Folders......Page 29
 Electronic Forms......Page 30
 Exchange Server 2003 as a Client/Server System......Page 31
 A Quick Take on the Outlook Client......Page 34
 Exchange Server 2003's Object Orientation......Page 36
 Exchange Server 2003 Scalability......Page 37
 Exchange Server 2003 and Other Electronic Messaging Systems......Page 38
 Third-Party Applications for Exchange Server 2003......Page 39
 Summary......Page 40
 Overview......Page 41
 Key Features of Windows Server 2003......Page 42
 Active Directory, Security, and Internet Protocols......Page 43
 What Hasn't Changed in Windows Server 2003?......Page 48
 Windows Server 2003 Versus NT 4 Server......Page 49
 The Four Flavors of Windows Server 2003......Page 50
 Exchange Server 2003 Features......Page 51
 Bye-Bye, Exchange Directory Services......Page 52
 Bye-Bye, Exchange Server Sites......Page 54
 'New' User Interfaces......Page 55
 Storage Groups......Page 56
 Exchange Server 2003 versus Exchange Server 5.5......Page 57
 Getting a Handle on Exchange Server 2003 Versions......Page 58
 End-User Support Is Easy......Page 59
 Summary......Page 60
 What You Need to Know about Active Directory Right Now......Page 62
 Active Directory: Five Major Architectural Components......Page 63
 Active Directory Is Real Stuff......Page 67
 Understanding NetBIOS, NetBEUI, and WINS......Page 68
 An Alternative: Using DNS and DHCP......Page 69
 Summary......Page 70
 Key Exchange Server 2003 Organizing Components......Page 72
 Information Store......Page 77
 The Routing Engine......Page 79
 Optional Exchange Server 2003 Components......Page 80
 The Directory Synchronization Agent......Page 81
 Exchange Internet Protocol Access Components......Page 82
 Exchange Connectors......Page 83
 Clients for Exchange......Page 85
 POP3 and IMAP4 Clients......Page 86
 Summary......Page 87
 Taking the Large View......Page 89
 Assign Responsibilities for Planning and Design......Page 90
 Assign Responsibilities for Day-to-Day Management......Page 92
 Assess User Needs......Page 93
 Study Your Organizations Geographic Profile......Page 95
 Assess Your Organizations Network......Page 96
 Planning Your Network Configuration......Page 97
 Establish Naming Conventions......Page 98
 Select a Microsoft Networking Domain Model......Page 102
 Define Routing Group Boundaries......Page 103
 Plan Routing Group Links......Page 104
 Plan Servers and Internal Connections to Them......Page 106
 Plan Connections to Other Systems......Page 110
 Validate and Optimize Your Design......Page 111
 Rolling Out the Plan......Page 113
 Summary......Page 114
 Overview......Page 115
 Checking Hardware and Software on Windows 2000 Servers to Be Upgraded to Windows 2003......Page 117
 Ensuring that Windows 2000 Servers to Be Upgraded Are Running at Least Service Pack 3......Page 118
 Upgrading the Windows 2000 Forest Schema in Active Directory......Page 119
 Upgrading from Exchange 2000 Server to Exchange Server 2003......Page 120
 Preparing the Domain for Installation of Exchange 2003......Page 121
 Upgrading from Windows NT Server 4 to Windows Server 2003: Processes and Techniques......Page 122
 Specifying a Windows Server 2003 Domain Structure......Page 123
 Checking the Readiness of Your NT Server 4 System......Page 132
 Active Directory Migration Tool......Page 133
 Preparing Active Directory for Exchange Server 2003......Page 134
 Windows NT 4to2003 and Exchange 5.5to2003 Upgrades: Putting It All Together......Page 135
 A Simple NT 4toWindows 2003/Exchange 5.5to2003 Upgrade for Starters......Page 136
 More Complex Upgrades from Windows NT 4to2003 and Exchange 5.5 to2003......Page 140
 Summary......Page 145
 Part 2: Installation......Page 147
 Overview......Page 148
 Setting Up Server Hardware......Page 149
 Testing Key Components......Page 150
 Preparing Disk Partitions......Page 152
 Setups Installation Wizard......Page 153
 Configuring Your First Windows 2003 Server......Page 157
 Using Microsoft Management Console......Page 163
 A Quick Look at Active Directory......Page 166
 Configuring DHCP to Automatically Assign IP Addresses to Computers on Your Network......Page 170
 Ensuring That Dynamic DNS Is Enabled......Page 173
 Configuring DHCP to Automatically Assign Fixed IP Addresses to Computers on Your Network......Page 175
 Configuring Unallocated Disk Space......Page 178
 The UPS Itself......Page 183
 Configuring UPS Support......Page 184
 Setting Up a Windows Server 2003 Backup......Page 185
 Setting Up a Basic Backup......Page 186
 Summary......Page 198
 Verifying Server Hardware......Page 199
 Installing Windows Server 2003......Page 200
 Security Issues......Page 201
 Gathering Installation Information......Page 205
 Running the Exchange Server 2003 Setup Program......Page 206
 Post-Installation Activities......Page 210
 Verifying That Exchange Server Services Are Running......Page 211
 Setting Up Microsoft Management Console for Exchange Server 2003......Page 213
 Granting Permission for the Exchange Administration Group to Manage Exchange Server......Page 215
 Mailbox-Enabling a Windows 2003 User......Page 218
 Backing Up Exchange Server 2003......Page 220
 Summary......Page 223
 Part 3: The Outlook Client......Page 224
 Overview......Page 225
 Customizing Outlook 2003 for Installation on User Workstations......Page 226
 Installing Office 2003 on an Administrative Installation Point......Page 227
 Customizing Outlook 2003......Page 229
 Installing the Outlook 2003 Client on a Workstation......Page 242
 Summary......Page 243
 Starting Up and Modifying a Newly Installed Client......Page 244
 Sending and Receiving a Message with an Outlook 2003 Client......Page 248
 Outlook Profiles Continued......Page 251
 Creating a New Public Folder......Page 256
 The File Menu......Page 259
 The Edit Menu......Page 262
 The View Menu......Page 263
 The Tools Menu......Page 265
 The Actions Menu......Page 269
 Summary......Page 271
 Part 4: Basic Exchange Server 2003 Management......Page 272
 Microsoft Management Console......Page 273
 Getting Comfortable with the Active Directory Users and Computers Snap-In......Page 275
 Turning On Advanced Features......Page 277
 Default E-Mail Address Formats......Page 279
 Managing Exchange Users......Page 284
 Creating and Managing Mailbox-Enabled Users......Page 285
 Creating and Managing Mail-Enabled Users......Page 303
 Creating and Managing Distribution Groups......Page 307
 Creating and Managing Contacts......Page 314
 Finding Exchange Recipients......Page 315
 Summary......Page 317
 The Exchange Server Hierarchy......Page 319
 Managing Administrative Groups......Page 321
 Creating and Managing Public Folders......Page 336
 Exchange Core Components......Page 344
 The Information Store......Page 345
 Summary......Page 368
 Part 5: Expanding an Exchange Server Organization......Page 370
 How Internet Messaging Works......Page 371
 TCP/IP: The Backbone of Internet Networking......Page 372
 DNS and SMTP: The Dynamic Duo of Internet Messaging......Page 373
 Internet Messaging: Getting and Staying Connected......Page 375
 Setting Up and Managing TCP/IP......Page 376
 Setting Up and Managing DNS......Page 377
 Setting Up and Managing SMTP......Page 380
 Summary......Page 423
 Exchange 2003 Virtual Servers Are Not Just for SMTP......Page 426
 Front-End/Back-End Exchange Server Configurations......Page 428
 POP3 Setup: The Exchange Server Side......Page 429
 POP3 Setup: The Client Side......Page 433
 Managing Internet Message Access Protocol Version 4 (IMAP4) Messaging......Page 439
 IMAP4 Setup: The Exchange Server Side......Page 440
 IMAP4 Setup: The Client Side......Page 441
 Managing Hypertext Transport Protocol (HTTP) Messaging......Page 445
 Outlook Web Access Management: The Server Side......Page 446
 Outlook Web Access (HTTP) Setup: The Client Side......Page 452
 Managing Windows 2003 Support for the Lightweight Directory Access Protocol (LDAP)......Page 455
 LDAP Setup: The Server Side......Page 456
 LDAP Setup: The Client Side......Page 458
 Managing Exchange Server Support for the Network News Transfer Protocol (NNTP)......Page 462
 NNTP Setup: The Server Side......Page 463
 NNTP Setup: The Client Side......Page 482
 Summary......Page 485
 Installing an Additional Exchange 2003 Server......Page 487
 Managing Multiple Servers in a Domain's Default Administrative Group......Page 489
 Creating Mailbox-Enabled Windows 2003 Users......Page 490
 Enhancing Exchange Server Monitoring......Page 491
 Using System Policies......Page 493
 Creating Information Store Databases......Page 494
 Working with Public Folders......Page 495
 Moving a Mailbox from One Exchange Server to Another......Page 497
 Backing Up Exchange Databases......Page 498
 Implementing Front-End/Back-End Server Topologies......Page 499
 Administrative Groups, Routing Groups, and Exchange Server 5.5 Sites......Page 502
 Adding a New Administrative Group to an Exchange Organization......Page 503
 Installing a New Exchange Server in a New Administrative Group......Page 504
 Delegating Control of an Administrative Group......Page 506
 Adding Subcontainers to Administrative Groups......Page 508
 Using Routing Groups and Connectors......Page 509
 Managing Public Folders......Page 519
 Installing a Domain Controller for a New Windows 2003 Domain......Page 524
 Installing Exchange Server 2003......Page 530
 Cross-Domain Management of Windows 2003 Servers......Page 532
 Managing Exchange 2003 Servers in Multidomain Environments......Page 535
 Summary......Page 538
 Part 6: Exchange and Outlook: The Next Level......Page 539
 Tracking User Messages......Page 540
 Tracking System Messages......Page 544
 Creating Proxy Addresses......Page 545
 Managing Recipient Policies......Page 547
 Managing Address Lists......Page 554
 Managing Details and Address Templates......Page 556
 Managing Organization-Wide Mailbox Message Defaults......Page 557
 Monitoring Exchange Connectors......Page 558
 Active Directory Imports and Exports......Page 559
 Troubleshooting Exchange Server......Page 561
 RPC Over HTTP......Page 563
 RCP Over TCP/IP......Page 572
 Migrating Foreign Messaging System Users to Exchange......Page 573
 Summary......Page 574
 Server Redundancy......Page 576
 Network Redundancy......Page 581
 Standard Backup and Recovery vs. Disaster Recovery......Page 582
 Windows Server 2003 Backup......Page 583
 Exchange Backup Strategies......Page 584
 Exchange Recovery Strategies......Page 587
 Disaster Recovery......Page 596
 Disaster Recovery Strategies......Page 597
 The Tao of Disaster Recovery......Page 600
 Summary......Page 601
 So Much Security and So Little Time to Implement It......Page 603
 Locking It Up and Locking It Down......Page 604
 Putting Exchange Servers Behind Firewalls......Page 605
 What Is A Firewall?......Page 606
 What Kind of Firewall Should I Use?......Page 608
 What Protocols Should I Use?......Page 609
 What Ports Do I Need to Open on My Firewall?......Page 610
 Keeping Current with Microsoft Security Updates......Page 613
 Windows Security Best Practices......Page 615
 Exchange Server Security Best Practices......Page 616
 Securing Exchange Messages......Page 621
 Logging Exchange Virtual Server Activity......Page 623
 Using Virtual Private Networks......Page 624
 Controlling Viruses......Page 625
 Controlling Spam......Page 626
 Summary......Page 630
 Wireless Networking Technologies......Page 632
 Wireless WAN Technologies......Page 633
 Wireless LAN Technologies......Page 635
 Wireless Networking Servers......Page 637
 Exchange Server 2003......Page 638
 Blackberry Enterprise Server......Page 640
 Pocket Outlook with EAS......Page 643
 OMA and OWA......Page 647
 Summary......Page 651
 Overview......Page 653
 The Outlook/Exchange Application Design Environment......Page 654
 Outlook Forms Designer Basics......Page 655
 Outlook Message Forms......Page 656
 The Field Chooser and Control Toolbox......Page 657
 Form and Control Properties......Page 659
 Adding Controls......Page 660
 Binding Controls to Exchange Server Data Fields......Page 663
 Testing an Outlook Form......Page 665
 Adding More Controls to the Picnic Form......Page 666
 Creating an Organizational Forms Library......Page 669
 Creating the Message Form Used to Send the Picnic Form......Page 671
 Using Forms......Page 672
 Don't Stop Here!......Page 674
 Summary......Page 675
 Administration and Management......Page 676
 Backup and Archiving Software......Page 677
 Fax Servers......Page 679
 Network Security Monitors, Scanners, and Intrusion Detectors......Page 680
 Virus, Spam, and Content Control......Page 681
 Workflow......Page 683
 Chapter 3: Two Key Architectural Components of Windows Server 2003......Page 684
 Chapter 6: Upgrading to Windows Server 2003 and Exchange Server 2003......Page 685
 Chapter 7: Installing Windows Server 2003 as a Domain Controller......Page 686
 Chapter 8: Installing Exchange Server 2003......Page 687
 Chapter 9: Installing Outlook 2003 from a Customized Server Image......Page 688
 Chapter 10: A Quick Overview of Outlook 2003......Page 689
 Chapter 11: Managing Exchange Users, Distribution Groups, and Contacts......Page 690
 Chapter 12: Managing the Exchange Server Hierarchy and Core Components......Page 691
 Chapter 13: Managing Exchange 2003 Internet Services......Page 693
 Chapter 14: Managing Exchange 2003 Services for Internet Clients......Page 694
 Chapter 15: Installing and Managing Additional Exchange Servers......Page 696
 Chapter 16: Advanced Exchange Server Administration and Management......Page 698
 Chapter 18: Exchange Server System Security......Page 699
 Chapter 20: Building, Using, and Managing Outlook Forms Designer Applications......Page 700
 Chapter 11: Managing Exchange Users, Distribution Groups, and Contacts......Page 702
 Chapter 6: Upgrading to Windows Server 2003 and Exchange Server 2003......Page 703
 Chapter 12: Managing the Exchange Server Hierarchy and Core Components......Page 704
 Chapter 17: Exchange Server Reliability and Availability......Page 705
 Chapter 20: Building, Using, and Managing Outlook Forms Designer Applications......Page 706