Managing Business Risk: A Practical Guide to Protecting Your Business

Title Page......Page 3
Publisher’s note......Page 4
Contents......Page 5
Balancing risk and reward......Page 8
Contributors ’ Notes......Page 9
Strategic Transformation......Page 15
Managing programmes for strategic transformation: the corporate programme office......Page 17
Considerable change,considerable risks......Page 18
Who knows about the risks?Who ’s telling them?......Page 19
Adopting a portfolio approach......Page 20
Resource management......Page 21
Providing assurance......Page 22
The journey to the corporate programme office......Page 23
Conclusion......Page 25
Are you short-changing your organization?......Page 26
Sowing the seeds of failure......Page 28
Swimming against the tide?......Page 29
3.The heroic or indispensable individual......Page 30
Traditional thinking not working?Time to think differently six practical rules......Page 31
4.Plan the journey ahead......Page 32
Conclusion......Page 33
The new risk environment......Page 34
Business continuity......Page 35
Don ’t let it happen to you......Page 36
Management ‘dashboard ’......Page 37
Walking the walk......Page 38
In conclusion......Page 39
Business and employee protection......Page 40
Risk analysis......Page 41
Change and Continuity......Page 45
Enterprise risk management versus business continuity management:mutually exclusive or mutually dependent?......Page 47
Definition of ERM......Page 48
The role of ERM......Page 49
The role of BCM......Page 50
Reducing risk exposure......Page 51
Note......Page 52
Managing organizational requirements in the production of built assets......Page 53
An independent approach to capital investment......Page 54
Establishing programme vision and objectives......Page 55
Operational structure......Page 57
Transaction structure......Page 58
Conclusion......Page 59
References......Page 60
Risks in the supply chain......Page 61
Business continuity......Page 62
Outsourcing......Page 63
Contractual arrangements......Page 64
Case study......Page 65
The facts......Page 66
Good practice in crisis management and business continuity management......Page 67
Business impact analysis......Page 68
Ownership,testing and training......Page 69
In summary......Page 70
Is prevention the answer?......Page 71
Business continuity as an alternative model......Page 72
Organizational roles......Page 73
Managing customer expectations......Page 74
Business continuity within the organization......Page 75
Conclusion......Page 76
Governance and Control......Page 77
What is ‘corporate governance ’?......Page 79
Company law......Page 80
The Listing Rules......Page 82
Guidelines from shareholder groups......Page 83
The UK and United States compared the international dimension:......Page 84
Operating and financial review......Page 85
The Companies (Audit,Investigations and Community Enterprise)Bill......Page 86
References and useful websites......Page 87
Management systems for corporate governance......Page 88
Management systems......Page 89
Competitive advantage......Page 90
The future......Page 91
Exercising good corporate governance......Page 92
What areas to cover......Page 93
Clarity on roles and responsibilities......Page 95
Common problems......Page 96
Support and guidance......Page 97
Proving that your governance policy is working......Page 98
Integrity and Accountability......Page 99
What does CSR mean today?......Page 101
Increasing recognition of CSR benefits......Page 102
A framework for viewing CSR and stakeholder risk management initiatives......Page 103
Achieving strategic focus......Page 105
Achieving operationalization of CSR commitments......Page 106
Notes......Page 107
Introduction......Page 109
From defender to differentiator......Page 110
Where most companies are......Page 111
Conclusion......Page 112
Legal Considerations......Page 115
Introduction......Page 117
The main provisions of EU competition law......Page 118
Risks of infringement......Page 120
International cooperation among competition authorities......Page 121
Current trends......Page 122
Compliance – a necessity......Page 123
Note......Page 124
The need for cover......Page 125
2.Fiduciary duty......Page 126
Employees......Page 127
Underwriting and pricing......Page 128
Summary......Page 129
Employment practices......Page 130
Recruitment and engagement......Page 132
The policies and procedures that should appear in a handbook......Page 134
Bringing the employment relationship to an end......Page 135
Conclusion......Page 137
Financial Risks......Page 139
Product risk......Page 141
Credit risk......Page 142
Liquidity risk......Page 143
Operational risk......Page 144
In summary......Page 145
Why use a scorecard model?......Page 146
What is a scorecard approach?......Page 147
Murphy ’s Law......Page 148
Quantification of inherent (gross)and residual (net)risk......Page 149
Risk appetite......Page 150
Stress testing and scenario analysis......Page 152
Conclusion......Page 153
Note......Page 154
Pension scheme risks and their management......Page 155
Actuarial measures of risk......Page 156
Investment strategy......Page 157
Closing the scheme – not closing the risks......Page 159
Horizon-based investment strategy......Page 161
Understanding pension risks......Page 162
Where are the threats?......Page 163
Employee pre-screening,induction and training......Page 164
Conclusion......Page 165
Knowledge and Systems......Page 167
Intellectual property......Page 169
Employees and consultants......Page 172
Third-party intellectual property......Page 173
Fear,uncertainty and doubt......Page 175
The economic business case......Page 176
Example 1......Page 177
A cost of doing business......Page 178
Risk assessment......Page 179
The best practice approach......Page 180
Management responsibility......Page 181
The importance of off-site data protection......Page 184
The impact of data loss......Page 185
Compliance – legislation......Page 186
Data protection options......Page 187
Conclusion......Page 188
Notes......Page 189
At Work......Page 191
Duties of employers to employees......Page 193
Safety representatives......Page 194
Safety committees......Page 195
Management of health and safety......Page 196
Health and safety policy......Page 197
Risk assessments......Page 198
Further information......Page 199
Health and safety as a strategic issue......Page 201
The Health and Safety Commission ‘Directors ’ Code ’......Page 202
What do directors need to do?......Page 203
Managing your most valuable asset,protecting your most vulnerable resource......Page 206
Managing staff well-being,increasing productivity......Page 207
Supporting staff through medical self-management......Page 208
Managing stress......Page 210
Effective programmes make a difference......Page 211
Catastrophe and Loss......Page 213
High consequence,low frequency......Page 215
Testing the process......Page 218
Useful information......Page 220
Impact on businesses......Page 221
Do you have a flood plan for your business?......Page 222
Developing a flood plan......Page 223
Protecting stock and building contents......Page 224
Using flood protection products......Page 225
Further information......Page 226
Work-related road risk management......Page 227
Safety objectives versus business objectives......Page 228
Communicating culture change......Page 229
Appendix: Contributors ’ contact list......Page 231
Index......Page 234
Index of advertisers......Page 240