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دانلود کتاب Management & Organizational Behaviour

دانلود کتاب مدیریت و رفتار سازمانی

Management & Organizational Behaviour

مشخصات کتاب

Management & Organizational Behaviour

ویرایش: 1 
نویسندگان:   
سری:  
ISBN (شابک) : 9780071077934 
ناشر: Mc Graw Hill India 
سال نشر: 2012 
تعداد صفحات: 800 
زبان: English 
فرمت فایل : PDF (درصورت درخواست کاربر به PDF، EPUB یا AZW3 تبدیل می شود) 
حجم فایل: 60 مگابایت 

قیمت کتاب (تومان) : 32,000



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فهرست مطالب

Cover
Contents
Chapter 1 Introduction to Management
	Introduction
	Definitions of Management
	Nature or Characteristics of Management
	Management as an Art and/or a Science
	Management as A Profession
	Universality of Management
	Management and Administration
	Levels in Management
	Management Process or Functions of Management
	Significance of Management
	Objectives of Management
	Social Responsibility of Management
	Managerial Roles (Views of Mintzberg)
	Skills of a Professional Manager/Leader
	Functional Areas (Scope) of Management
	Management and Business Environment
	Professionalisation of Management
	Impact of Family, Culture and Situation
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case True Story of Successful CEOs
Chapter 2 Schools of Management Thought
	Introduction
	Classification of Schools of Management Thoughts
	Classical School of Management
	Neoclassical School of Management or Human Relations Movement
	Modern Schools of Management
	Brief Idea of Other Schools of Management Thoughts
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Dhirubhai Ambani, the True CEO of Reliance Group
Chapter 3 Introduction to Strategic Management
	Introduction
	Strategic Management
	Management and Strategic Management
	Definitions
	Characteristics of Strategic Management
	Strategic Management Process
	The Seven-S Model
	Porter’s ‘Five Forces’ of Corporate Strategy
	Benefits/ Importance of Strategic Management
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Innovative Management Practices at Mahindra and Mahindra Group
Chapter 4 Fundamentals of Planning
	Introduction
	Need for Planning
	Definitions of Planning
	Characteristics of Planning
	Steps in Planning Process
	Planning Premises
	Components of Plan or Types of Plan
	Importance (Need) of Planning
	Strategic Planning
	Corporate Planning
	Operational Planning
	Difference between Strategic and Operational Planning
	MBO—Management By Objectives
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Be Innovative or Get Ready to Perish
Chapter 5 Forecasting and Decision-making
	Introduction
	Forecasting
	Definitions of Forecasting
	Characteristics of Forecasting
	Forecasting Process
	Difference between Forecasting and Planning
	Importance of Forecasting
	Limitations of Forecasting
	Methods/Techniques for Forecasting
	Decision-making
	Definitions of Decision-making
	Characteristics of Decision-making
	Decision-making Process
	Types of Decisions
	Group Decision-making
	Decision-making Techniques
	Key Problems in Decision-making
	Decision-making Approaches
	Rationality in Decision-making
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case
Chapter 6 Fundamentals of Organising and Organisation Theories
	Introduction
	Organising
	Definitions of Organising and Organisation
	Organising Process
	Significance of Organisation
	Features of Good Organisation or Guiding Principles for Effective Organising
	Organisational Chart and Manuals
	Organisation Theories: An Overview
	Classification of Organisation Theories
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Reforms in the Mindset are More Important than Formal Restructuring of the Organisation
Chapter 7 Delegation and Decentralisation
	Introduction
	Authority and Responsibility
	Delegation of Authority
	Decentralisation
	Departmentation
	Span of Management (or Control)
	The Peter Principle
	The Parkinson’s Law
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Need For Decentralisation
Chapter 8 Types of Organisation Structure
	Introduction
	Key Constituents of Organisation Structure
	Types of Organisation Structure
	Contingency Factors in Organisation Design
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case CEOs need to be Innovative in Organising Efforts
	Answers to Objective Type Questions
	Case CEOs need to be Innovative in Organising Efforts
Chapter 9 Staffing (Human Resource Management)
	Introduction
	Definitions of Staffing
	Characteristics of Staffing
	Importance of Staffing
	Functions/Scope of Staffing
	New Developments in HRM
	Principles (or Qualities) of Staffing
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case HR Practices at Microsoft India
Chapter 10 Directing and Coordinating
	Introduction
	Directing
	Coordination
	Cooperation and Coordination
	Supervision
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Making a Difference
Chapter 11 Controlling (Managerial Control)
	Introduction
	Definitions of Controlling
	Characteristics of Controlling
	Controlling Process (Control Mechanism)
	Strategic Control and Operational Control
	Types/Stages of Control
	Importance of Controlling
	Key Problems in Controlling Process
	Principles of Effective Control System
	Techniques of Controlling
	Selection of Controlling Techniques
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignment
	References
	Answers to Objective Type Questions
	Case New Controlling System
Chapter 12 Functional Areas of Management: Basic Principles
	Introduction
	Functional Areas of Management
	Production Management
	Marketing Management
	Financial Management
	Personnel (or Human Resource) Management
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case CEOs Going Incognito to Learn Home Truths—Innovative Marketing
Chapter 13 Emerging Issues and New Developments in Management
	Introduction
	Part I—Emerging Issues in Management
	Part II—New Developments in Management
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Ethics and Management Practices
Chapter 14 Introduction to Organisational Behaviour
	Introduction
	Organisational Behaviour (OB)
	Definitions and Characteristics of OB
	Human Nature
	Importance of Organisational Behaviour
	Contributing Disciplines to OB
	Organisational Behaviour Model
	Management and OB
	Role of OB
	Limitations of Organisational Behaviour
	Ethical Organisational Behaviour
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Gender Factor at Work Place
Chapter 15 Historical Background and Evolution of OB
	Introduction
	Historical Background of OB
	Phases/Stages of Development of OB
	The Hawthorne Experiments (Studies)
	International Organisational Behaviour (IOB)
	Emerging Challenges in OB
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Seminar on Emergence of OB
Chapter 16 Organisational Structure, Climate, and Culture
	Introduction
	Organisational Structure and Design
	Organisation Climate and Culture
	Organisational Effectiveness
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Employee Friendly Organisation Design, Culture and Climate
Chapter 17 Dynamics of Individual Behaviour
	Introduction
	Dynamics of Individual Behaviour
	Perception
	Learning
	Attitudes
	Values
	Personality
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Nothing is Absolutely Right or Wrong, but Perception and Attitudes—A Story of Contract and Corruption
Chapter 18 Dynamics of Groups and Teams
	Introduction
	Group Dynamics
	Dynamics of Teams and Team Building
	Transactional Analysis (TA)
	Johari Window
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Successful CEOs are Capable Team-builders
Chapter 19 Motivation and Morale
	Introduction
	Motivation
	Morale
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Need to Review Motivation Policies in Accordance with Global Management Practices
Chapter 20 Theories of Motivation
	Introduction
	Maslow’s Need Hierarchy
	Herzberg’s Two-factor Theory of Motivation
	McGregor’s Theory X and Theory Y
	Ouchi’s Theory Z
	Alderfer’s ERG Theory
	Adam’s Equity Theory of Motivation
	McClelland’s Achievement (or Learned Need) Theory of Motivation
	Vroom’s Expectancy Theory of Work Motivation
	Porter-Lawler Model of Work Motivation
	Other Theories of Motivation
	Scientific Approach to Motivation
	Human Relations Approach to Motivation
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Interpersonal Skills and Positive Approach—As Sources of Motivation
Chapter 21 Leadership
	Introduction
	Fundamentals of Leadership
	Leadership Theories and Implications
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case The DNA of Indian Leadership
Chapter 22 Stress and Conflict
	Introduction
	Stress and Stress Management
	Conflict and Conflict Management
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Peace Pact of Pune-based IT Companies
Chapter 23 Managing Change
	Introduction
	Managing Change
	Organisational Development (OD)
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Making Office a Happier Place
Chapter 24 Communication, and Power and Politics in Organisation
	Introduction
	Communication
	Power and Politics
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Be Aware of Organisational Politics
Chapter 25 Positive Organisational Behaviour
	Introduction
	Components/Dimensions of POB
	Summary
	Key Terms
	Exercises
	Objective Type Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Role of POB—Emotional Intelligence
Chapter 26 Managing Performance by Job Design
	Introduction
	Job Satisfaction
	Job Design
	Other Issues in Job Design
	Summary
	Key Terms
	Exercises
	Objective Questions
	Descriptive Questions
	Assignments
	References
	Answers to Objective Type Questions
	Case Can We Apply the Latest Positive Management Practices?
Model Question Paper
Index




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