Making Collaboratives Work: How Complex Organizational Partnerships Succeed

Making Collaboratives Work- Front Cover
Half Title
Series Page
Title Page
Copyright Page
Contents
List of Figures
List of Tables
Acknowledgements
Introduction
	Collaboration Challenges in the Public Sector
	A Coordination and Collaboration Challenge
	Attempts at Collaboration
	Nonetheless, Collaboration Marches On
	What are Collaboratives?
	Two Case Examples
	Contextual Factors
	The Approach of This Book
	The Chapters of the Book
	Topics to be Discussed in the Book
	References
Chapter 1: What are Collaboratives? Historical Trends
	Collaboration, Coalitions and Public–Private Partnerships
	What are Collaboratives and Collaborative Strategies?
	Collaborative Strategies as the Core of American Government
	The Affordable Care Act as a Collaborative Conundrum
	The Individual Mandate: Once Called Responsible, Now Called Tyranny
	Governance and Rules
	The Orientation of This Book
	Partnerships Need Accountability
	Conclusions
	References
Chapter 2: If Collaboration is Such a Good Idea, Why are
Collaboratives So Hard to Manage?
	Such a Great Idea
	The Formation of Collaborative Members
	The Strength of Consumer Advocacy
	Power Sharing
	Collaborative Leadership
	Stakeholders
	Examples of Success and Failure
	Measuring Success
	Implementation
	Strengths and Strains of Collaborative Work
	A Cautionary Note:
	References
Chapter 3: Case Study: Wraparound Hawai‘i
	Introduction
	The Problem
	The Forming of a Collaborative
	Barriers to Collaboration
	The Initiation/Assessment Phase
	The Engagement
	Wraparound: A Solution to Poorly Coordinated Services
	Overview of Wraparound in Hawai‘i
	The Collaborative Members
	The Collaborative Philosophy
	The Collaborative Processes
	Change
	An Unusual Problem-Solving Approach
	The Inner Workings of the Collaborative
	Successful Collaborative Outcomes
	Conclusions
	References
Chapter 4: Case Study: The New England Ocean Science
Education Collaborative (NEOSEC)
	Introduction: Where Do You Belong?
	Collaboration: The Earth Has One Big Ocean
	Collaboration is Key
	The Structure of the Collaborative
	Why it Works
	Challenges
	Into the Future
	References
Chapter 5: Measuring Success in Collaborative Work
	Introduction
	Measurement Tools
	Legitimacy
	Timing and Measuring Impact
	Accountability and Acknowledgement
	Accountability Frameworks
	Output and Outcomes
	Lack of Accountability: Collaborative Disasters
	Hurricane Katrina
	Conclusions
	References
Chapter 6: Engaging and Convening: Inclusion as a
Collaborative Philosophy
	Why Inclusion Matters
	Convening
	The Selection Process
	Engagement and Trust
	Including Diverse Members
	A Language Example
	Cultural Diversity
	Management Tensions
	Conclusions
	References
Chapter 7: Managing Collaborative Meetings
	Introduction
	The Role of a Facilitator in Collaborations
	Challenges
	Group Processes
	The Role of the Facilitator in Collaborative Work
	The Recorder
	Steps of the Facilitative Process
	Cross-Cultural Facilitation
	Building Consensus
	Conclusions
	References
Chapter 8: Collaborative Governance
	Introduction
	An Integrative Framework
	Engagement
	Collaborative Stages
	Motivation and Trust
	Joint Capacity
	Clarifying Terms
	The Governing Processes
	High-Performing Collaboratives
	Rules and Flexibility
	Procedures for Facilitating Action
	A Common Theory of Change
	An Example: Child-Welfare Reform
	Core Components of the Wrap Intervention
	Types of Collaboratives and Their Governance
	The Inevitability of Conflict in Collaborative Efforts
	Conclusions
	References
Chapter 9: Relationship Building and Communication
	Introduction
	The Role of Boundary Spanners
	Collaborative Capacity Builder
	Sharing Information
	Resistance to Change
	An Example: Mauna Kea and the Thirty-Meter Telescope
	Value Challenges
	Communication Difficulties
	Facilitating Intercultural Communication in Collaboratives
	Managing Cultural Diversity in Collaboratives
	Best Practices
	Ways Groups Communicate Their Decisions
	Conclusions
	References
Chapter 10: Conflict-Resolution Processes
	Introduction
	Positions and Interests
	An Example
	Moving from Position-based Negotiation to Interest-based Negotiation
	Building Conflict-Avoidance Processes and Collaborative Capacity
	Executive Orders that Mandate Collaboration
	Stages of Conflict Resolution
	Conclusions
	References
Chapter 11: The Practitioners Speak Their Wisdom
	Introduction
	A Survey of Collaborative Practitioners
	Findings: The Demographics
	The Organizational Structures
	Beliefs About Collaboratives
	Collaborative Processes
	Trust
	Rules and Structures
	Conflict-Resolution Processes
	Utilizing a Facilitator
	Differences Between the Successful Collaboratives
	The Tools Facilitators Use
	Why Collaborations Fail
	Why Collaboratives Succeed
	Reviewing the Factors Underlying the Very Successful Collaborative Experiences
	Interviews
	Conclusions
	References
Chapter 12: Bringing it Together: Futures and Conclusions
	Introduction
	Risks
	What Have We Learned?
	What Do Practitioners Say?
	Potential Futures for Collaborative Work (Three Scenarios)
	Scenarios for Possible Futures
	Three Possible Scenarios for the Future
	Concluding Thoughts
	References
Appendix 1: Working in Collaboratives
	Survey Questions
Name Index
Subject Index