Make Your Organization a Center of Innovation: Tools and Concepts to Solve Problems and Generate Ideas

Contents
About the Author
Acknowledgments
Introduction
Chapter 1: The Call for Innovation
	To Innovate or Not to Innovate?
	Front-Runner or Laggard?
	Fear of Change
	Problem Solving
	Why Innovation Fails?
	Innovative Companies
	The Goal of This Book
Chapter 2: Company Strategy
	Approaches to Innovation Strategy
	Mission, Vision, and Values
	Company Culture
		Company Structure
		Porter’s Five Forces
	A World of Matrices
		BCG Matrix
		Ansoff Matrix
		GE-McKinsey Nine-Box Matrix
	Treacy and Wiersema’s Value Disciplines
	Blue Ocean
	Value Chain Analysis
	SWOT
	Pass-Fail Evaluation
	Evaluation Matrix
	Concluding Remarks
Chapter 3: Innovation Frameworks
	Types of Innovation
	ISO 56002
	The Second Layer
		Ideation and Design Thinking
		Brainstorming
			Nominal Group
			Group Passing
			Idea Book
			Team Idea Mapping
			Directed Brainstorming
			Guided Brainstorming
			Individual Brainstorming
			Problems with Brainstorming
		Reverse Brainstorming
		Rolestorming
		Business War Games
	Problem Solving Frameworks
		TRIZ
		USIT
	Tools
		CATWOE
		ORAPAPA
		The Five Ws
		SWOT
		Thought Experiments
		Provocation
		Random Input
		Personas
			Empathy Maps
			Affinity Diagrams
			User Stories
			Mind Maps
	Process Methodologies
		T.O.T.E Model
		Creative Problem Solving Process
		The Four-Step Innovation Process
		Hurson’s Productive Thinking Model
		The Simplex Process
		Lateral Thinking Process
		Six Thinking Hats
		Herrmann Brain Dominance Instrument
		6-3-5 Brainwriting
		Mass Collaboration
	Concluding Remarks
Chapter 4: Change Frameworks
	ADKAR
	Lewin
	McKinsey 7S
	The Satir Change Management Model
	William Bridges’ Transition Model
	Kübler-Ross Model
	Dealing with Change: It’s a Human Perspective
Chapter 5: Digital Solutions and Trends
	Web and Mobile Applications
	Cloud
	Blockchain and Smart Contracts
	Data Science
	Artificial Intelligence
	RPA and Intelligent Automation
	5G
	Open Source
	IPv6
	Trends
		Sustainability
		Technology
		Positive Psychology Trend
		Purpose-Driven Organization
		Homeworking
		Diversity and Equality
		Empowerment
		Community
Chapter 6: Continuous Learning
	Benefits for the Organization
	Benefits for the Individual
	Forms of Learning
		Formal Learning
		Social Learning
		Self-Directed Learning
		Online Learning
		Hybrid Learning
	Continuous Learning Culture
Chapter 7: Focus and Expertise
	Product Innovations
	Process Innovations
	The Organization Model
	Customer and Market Innovation
	Types of Innovation
	The Organizational Model
	Collaboration
	Experimentation
	People
	Support
	Education
	The Innovation Team
	Concluding Remarks
Chapter 8: The Innovation Process
	Step 1: Problem Definition
		Data Centralization
		Automated Data Flows
		Stakeholder Engagement
		IT and Operational Capability
	Step 2: Analysis
		Data and Process Mining
		Unsupervised Learning
		Autoencoders
		Data Scraping
	Step 3: Idea Generation
		Generative Adversarial Networks
		Music Generation
		Other Techniques Which Might Improve Creativity
		Influencing the Senses
		The Modern Age
		Selecting Ideas
		Selection Criteria
		Design Thinking
	Step 4: Testing
		VR/AR
		3D Modeling
		Prototyping: 3D Printing
		IoT
		Evaluating Test Results
	Step 5: Implementation
		Market Introduction
		Why Do We Still Fail?
	Step 6: Monitoring
		Dashboards and Reporting
		User Feedback
		Protect Intellectual Property
		The Innovation Life Cycle
		Improvement upon Improvement
	Step 7: Repeat
Chapter 9: Concluding Remarks
Index