macOS Support Essentials 12 - Apple Pro Training Series: Supporting and Troubleshooting macOS Monterey

Cover
Title Page
Copyright Page
Acknowledgments
Contents at a Glance
Table of Contents
About This Guide
Installation and Configuration
	Lesson 1 Introduction to macOS
		Reference 1.1 macOS Monterey 12
		Reference 1.2 What’s New in macOS Monterey
		Reference 1.3 Use macOS Help
		Reference 1.4 Review macOS History
	Lesson 2 Update, Upgrade, or Reinstall macOS
		Reference 2.1 macOS Installation Methods
		Reference 2.2 Prepare to Upgrade or Reinstall macOS
		Reference 2.3 Upgrade or Install macOS
		Reference 2.4 Troubleshoot Installation Issues
		Exercise 2.1 Prepare a Mac for Upgrade
		Exercise 2.2 Upgrade to macOS Monterey
		Exercise 2.3 Erase a Mac and Install macOS Monterey
		Exercise 2.4 Verify That macOS Is Installed Correctly
	Lesson 3 Set Up and Configure macOS
		Reference 3.1 Configure a Mac with a New Installation of macOS Monterey
		Reference 3.2 Manage System Settings
		Exercise 3.1 Configure a Mac for Exercises
		Exercise 3.2 Configure System Preferences
		Exercise 3.3 Download Student Materials
		Exercise 3.4 Install a Configuration Profile
		Exercise 3.5 Examine System Information
	Lesson 4 Use the Command-Line Interface
		Reference 4.1 CLI Basics
		Reference 4.2 CLI Navigation
		Reference 4.3 Manipulate Files in the CLI
		Reference 4.4 Manage macOS from the CLI
		Reference 4.5 Command-Line Tips and Tricks
		Exercise 4.1 Command-Line Navigation
		Exercise 4.2 Manage Files and Folders with Commands
	Lesson 5 Use macOS Recovery
		Reference 5.1 Elements of macOS Recovery
		Reference 5.2 Start Up from macOS Recovery
		Reference 5.3 Use macOS Recovery
		Reference 5.4 Secure Startup
		Reference 5.5 Create a Bootable Installer for macOS
		Exercise 5.1 Use macOS Recovery
		Exercise 5.2 Create a macOS Install Disk
	Lesson 6 Update macOS
		Reference 6.1 Software Updates
		Reference 6.2 Use MDM to Install macOS Updates
		Reference 6.3 Examine Installation History
		Exercise 6.1 Use Software Update
User Accounts
	Lesson 7 Manage User Accounts
		Reference 7.1 User Accounts
		Reference 7.2 Configure User Accounts
		Reference 7.3 Restrict Local User Access with Screen Time
		Reference 7.4 Configure Login and Fast User Switching
		Exercise 7.1 Create a Standard User Account
	Lesson 8 Manage User Home Folders
		Reference 8.1 User Home Folders
		Reference 8.2 Delete User Accounts and Preserve Their Home Folder Contents
		Reference 8.3 Migrate and Restore Home Folders
		Exercise 8.1 Restore a Deleted User Account
	Lesson 9 Manage Security and Privacy
		Reference 9.1 Password Security
		Reference 9.2 Manage Secrets in Keychains
		Reference 9.3 Use iCloud Keychain
		Reference 9.4 Manage Systemwide Security
		Reference 9.5 Manage User Privacy
		Reference 9.6 Use Find My
		Reference 9.7 Protect Your Mac with Activation Lock
		Reference 9.8 Approve System Extensions
		Reference 9.9 Approve Third-Party Kernel Extensions
		Reference 9.10 Lock Your Screen
		Exercise 9.1 Manage Keychains
		Exercise 9.2 Allow Apps to Access Your Data
		Exercise 9.3 Approve System Extension Loading
	Lesson 10 Manage Password Changes
		Reference 10.1 Change Known Passwords
		Reference 10.2 Reset Lost Passwords
		Reference 10.3 Manage User Keychains
		Exercise 10.1 Reset Account Passwords in macOS Recovery
		Exercise 10.2 Reset Account Passwords
		Exercise 10.3 Observe Automatic Login Keychain Creation
File Systems Lesson
	11 Manage File Systems and Storage
		Reference 11.1 File Systems
		Reference 11.2 Mount, Unmount, and Eject Disks
		Reference 11.3 Inspect File-System Components
		Reference 11.4 Manage File Systems
		Reference 11.5 Troubleshoot File Systems
		Exercise 11.1 View Disk and Volume Information
		Exercise 11.2 Erase a Storage Device
		Exercise 11.3 Repair Volumes, then Containers, then Disks, in Recovery Mode
	Lesson 12 Manage FileVault
		Reference 12.1 FileVault Introduction
		Exercise 12.1 Restart a FileVault-Protected Mac
		Reference 12.2 Turn On FileVault
		Exercise 12.2 Use a FileVault Recovery Key
	Lesson 13 Manage Permissions and Sharing
		Reference 13.1 File-System Permissions
		Reference 13.2 Examine Permissions for Sharing
		Reference 13.3 Manage Permissions
		Exercise 13.1 Create Items with Default Permissions
		Exercise 13.2 Test Permissions Changes
	Lesson 14 Use Hidden Items, Shortcuts, and File Archives
		Reference 14.1 Examine Hidden Items
		Reference 14.2 Examine Packages
		Reference 14.3 Use File-System Shortcuts
		Reference 14.4 Use File Archives
		Exercise 14.1 Navigate Hidden Items
Data Management
	Lesson 15 Manage System Resources
		Reference 15.1 macOS File Resources
		Reference 15.2 System Integrity Protection
		Reference 15.3 Manage Font Resources
		Exercise 15.1 Manage Font Resources
	Lesson 16 Use Metadata, Siri, and Spotlight
		Reference 16.1 File-System Metadata
		Reference 16.2 Siri and Spotlight
		Exercise 16.1 Examine File Metadata
	Lesson 17 Manage Time Machine
		Reference 17.1 About Time Machine
		Reference 17.2 Configure Time Machine
		Reference 17.3 Restore Files
		Exercise 17.1 Configure Time Machine
		Exercise 17.2 Restore Using Time Machine
Apps and Processes
	Lesson 18 Install Apps
		Reference 18.1 The App Store
		Reference 18.2 App Security
		Reference 18.3 Install Apps Using Drag-and-Drop and Software Packages
		Reference 18.4 Remove Installed Software
		Exercise 18.1 Install an App from the App Store
		Exercise 18.2 Use an Installer Package
		Exercise 18.3 Drag and Drop to Install an App
		Exercise 18.4 Remove Apps
	Lesson 19 Manage Files
		Reference 19.1 Open Files
		Reference 19.2 Save Documents
		Reference 19.3 Manage Automatic Resume
		Reference 19.4 Store Documents in iCloud
		Reference 19.5 Use iCloud File Sharing
		Reference 19.6 Optimize Local Storage
		Exercise 19.1 Use Alternate Apps
		Exercise 19.2 Practice Automatic Save and Versions
		Exercise 19.3 Manage Document Locking
		Exercise 19.4 Store Documents in iCloud
	Lesson 20 Manage and Troubleshoot Apps
		Reference 20.1 Apps and Processes
		Reference 20.2 Manage App Extensions
		Reference 20.3 Monitor Apps and Processes
		Reference 20.4 Troubleshoot Apps
		Exercise 20.1 Force Apps to Quit
		Exercise 20.2 Troubleshoot Preferences
		Exercise 20.3 Examine Logs
Network Configuration
	Lesson 21 Manage Basic Network Settings
		Reference 21.1 Network Terminology
		Reference 21.2 Network Activity
		Reference 21.3 Configure Basic Network Settings
		Exercise 21.1 Connect to a Wi-Fi Network
		Exercise 21.2 Monitor Network Connectivity
	Lesson 22 Manage Advanced Network Settings
		Reference 22.1 Manage Network Locations
		Reference 22.2 Network Interfaces and Protocols
		Reference 22.3 Manage Network Service Interfaces
		Reference 22.4 Configure VPN Settings
		Reference 22.5 Configure Advanced Network Settings
		Exercise 22.1 Configure Network Locations
		Exercise 22.2 Advanced Wi-Fi Configuration
	Lesson 23 Troubleshoot Network Issues
		Reference 23.1 Troubleshoot General Network Issues
		Reference 23.2 Use Terminal to Troubleshoot Network Issues
		Exercise 23.1 Troubleshoot Network Connectivity
Network Services
	Lesson 24 Manage Network Services
		Reference 24.1 Network Services
		Reference 24.2 Configure Network Service Apps
		Reference 24.3 Connect to File-Sharing Services
		Reference 24.4 Troubleshoot Network Services
		Exercise 24.1 Use File-Sharing Services
	Lesson 25 Manage Host Sharing and Personal Firewall
		Reference 25.1 Turn On Host-Sharing Services
		Reference 25.2 Control Remote Computers
		Reference 25.3 Share Files with AirDrop
		Reference 25.4 Manage the Personal Firewall
		Reference 25.5 Troubleshoot Shared Services
		Exercise 25.1 Use Host-Sharing Services
		Exercise 25.2 Configure a Personal Firewall
System Management
	Lesson 26 Troubleshoot Peripherals
		Reference 26.1 Peripheral Technologies
		Reference 26.2 Manage Bluetooth Devices
		Reference 26.3 Troubleshoot Peripheral Issues
		Exercise 26.1 Examine Peripherals Using System Information
	Lesson 27 Manage Printers and Scanners
		Reference 27.1 Printing in macOS
		Reference 27.2 Configure Printers and Scanners
		Reference 27.3 Manage Print Jobs
		Reference 27.4 Troubleshoot Print Issues
		Exercise 27.1 Configure Printing
		Exercise 27.2 Manage Printing
		Exercise 27.3 Troubleshoot Printing
	Lesson 28 Troubleshoot Startup and System Issues
		Reference 28.1 System Initialization and Secure Boot
		Reference 28.2 User Sessions
		Reference 28.3 Sleep Modes, Logout, and Shutdown
		Reference 28.4 Modify Startup
		Reference 28.5 Troubleshoot System Initialization
		Reference 28.6 Troubleshoot User Sessions
		Reference 28.7 Erase Assistant
		Exercise 28.1 Use Safe Mode
Index
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