Logistics and Supply Chain Management

 Content: Cover --
 Logistics & Supply Chain Management --
 Contents --
 About the Author --
 Preface --
 Publisher's Acknowledgements --
 Chapter 1: Logistics, the Supply Chain and Competitive Strategy --
 Supply Chain Management Is a Wider Concept Than Logistics --
 Competitive Advantage --
 The Supply Chain Becomes the Value Chain --
 The Mission of Logistics Management --
 The Supply Chain and Competitive Performance --
 The Changing Competitive Environment --
 Chapter 2: Logistics and Customer Value --
 The Marketing and Logistics Interface --
 Delivering Customer Value --
 What Is Customer Service? --
 The Impact of Out-of-Stock --
 Customer Service and Customer Retention --
 Market-Driven Supply Chains --
 Defining Customer Service Objectives --
 Setting Customer Service Priorities --
 Setting Service Standards --
 Chapter 3: Measuring Logistics Costs and Performance --
 Logistics and the Bottom Line --
 Logistics and Shareholder Value --
 Logistics Cost Analysis --
 The Concept of Total Cost Analysis --
 Principles of Logistics Costing --
 Customer Profitability Analysis --
 Direct Product Profitability --
 Cost Drivers and Activity-Based Costing --
 Chapter 4: Matching Supply and Demand --
 The Lead-Time Gap --
 Improving the Visibility of Demand --
 The Supply Chain Fulcrum --
 Forecast for Capacity, Execute Against Demand --
 Demand Management and Planning --
 Collaborative Planning, Forecasting and Replenishment --
 Chapter 5: Creating the Responsive Supply Chain --
 Product 8216;Push Versus Demand 8216;Pull --
 The Japanese Philosophy --
 The Foundations of Agility --
 A Routemap to Responsiveness --
 Chapter 6: Strategic Lead-Time Management --
 Time-Based Competition --
 Lead-Time Concepts --
 Logistics Pipeline Management --
 Chapter 7: The Synchronous Supply Chain --
 The Extended Enterprise and the Virtual Supply Chain --
 The Role of Information in the Virtual Supply Chain --
 Laying the Foundations for Synchronisation --
 8216;Quick Response Logistics --
 Production Strategies for Quick Response --
 Logistics Systems Dynamics --
 Chapter 8: Complexity and the Supply Chain --
 The Sources of Supply Chain Complexity --
 The Cost of Complexity --
 Product Design and Supply Chain Complexity --
 Mastering Complexity --
 Chapter 9: Managing the Global Pipeline --
 The Trend Towards Globalisation in the Supply Chain --
 Gaining Visibility in the Global Pipeline --
 Organising for Global Logistics --
 Thinking Global, Acting Local --
 The Future of Global Sourcing --
 Chapter 10: Managing Risk in the Supply Chain --
 Why Are Supply Chains More Vulnerable? --
 Understanding the Supply Chain Risk Profile --
 Managing Supply Chain Risk --
 Achieving Supply Chain Resilience --
 Chapter 11: The Era of Network Competition --
 The New Organisational Paradigm --
 Collaboration in the Supply Chain --
 Managing the Supply Chain As a Network --
 Seven Major Business Transformations --
 The Implications for tomorrows Logistics Managers --
 Supply Chain Orchestration --
 From 3Pl to 4Pl8482; --
 Chapter 12: Overcoming the Barriers to Supply Chain Integration --
 Creating the.
 Abstract:             Effective development and management of a supply chain network is an invaluable source of sustainable advantage in today's turbulent global marketplace, where demand is difficult to predict and supply chains need to be more flexible as a result. This updated 4th edition of the bestselling Logistics and Supply Chain Management is a clear-headed guide to all the key topics in an integrated approach to supply chains. -- Publisher description