Lightning in a Bottle: Proven Lessons for Leading Change

Copyright......Page 1
DEDICATION......Page 2
CONTENTS......Page 4
ACKNOWLEDGMENTS......Page 8
INTRODUCTION......Page 10
RESISTANCE—VISIBLE AND INVISIBLE......Page 14
THE MYTH OF THE GOLDEN RULE......Page 16
THE REALITIES WE CREATE......Page 18
THE ABCs OF PERCEPTION......Page 19
FIGHT OR FLIGHT— FORMS OF RESISTANCE......Page 23
THE FUELING FORCES BEHIND RESISTANCE......Page 27
THE ONLY REAL INTEREST IS SELF-INTEREST......Page 30
THE BENEFITS OF NOT CHANGING......Page 32
TRUST AND CONTROL......Page 36
THE FOUR STAGES OF COMMITMENT......Page 39
STAGE 1: GETTING BEYOND DENIAL......Page 41
STAGE 2: RESISTANCE......Page 44
STAGE 3: EXPLORATION......Page 48
STAGE 4: COMMITMENT......Page 50
LIVE IN THE LEAP......Page 54
THE ONLY CONSTANT......Page 57
PREPARE FOR THE WORST, EXPECT THE BEST......Page 59
OPENING UP MORE TIME......Page 63
WATCH THE WEATHER......Page 66
SEEK EXCELLENCE, NOT PERFECTION......Page 68
WORK YOUR PROBLEMS SYSTEMICALLY......Page 70
INPUT DOES NOT EQUAL OWNERSHIP......Page 72
SEEK COMMON GROUND......Page 75
GET THE WHOLE SYSTEM IN THE ROOM......Page 77
ACKNOWLEDGE DIFFERENCES, THEN ACT......Page 81
TAPPING YOUR INTERNAL WISDOM......Page 83
WALK YOUR TALK......Page 86
MOVEMENT HAPPENS WHEN WE GIVE THINGS UP......Page 89
FIND THE MEANING IN IT ALL......Page 91
WHAT YOU CHANGE, HOW YOU CHANGE......Page 93
PRACTICE BRAVERY......Page 95
BEWARE OF CROSS-PURPOSES......Page 98
TWO MAGICAL WORDS......Page 102
KEEP YOUR EYES ON THE PRIZE......Page 107
GREAT LEADERS ARE INCLUSIVE, NOT EXCLUSIVE......Page 111
STAY GOSSIP-FREE......Page 114
KEEP A NEUTRAL EYE......Page 117
CREATING CLARITY THROUGH INSPIRATION......Page 121
STAY OUT OF THE MIDDLE......Page 126
TRUST YOUR INSTINCTS......Page 129
FISH IN MUDDY WATERS......Page 134
LISTEN FOR THE DANGEROUS TRUTH......Page 137
MANAGE THE TENSION......Page 140
LOOK FOR STRATEGIC ALLIANCES......Page 144
EMBRACE THE UNKNOWN......Page 147
PERFORMANCE BUYS FREEDOM......Page 152
VULNERABILITY BUILDS SUPPORT......Page 155
THINK THIRD STAGE......Page 159
NAME THE DISTRACTIONS......Page 162
DO THE DECENT THING......Page 164
THE POWER OF PRESENCE......Page 167
THE VALUE OF A GOOD STORY......Page 171
DO YOUR RESEARCH......Page 174
EMOTIONS DON’T KNOW LOGIC......Page 178
THE IMPORTANCE OF MIDDLE MANAGEMENT......Page 180
TEST YOUR ASSUMPTIONS......Page 182
TWO KINDS OF MOTIVATION......Page 185
FOUR INGREDIENTS OF CHANGE......Page 190
DON’T EAT YOUR SEED CORN......Page 194
RE-MEMBER YOUR DREAM......Page 198
TWO KEYS......Page 202
KEEP TO THE SHORT LIST......Page 205
THE PLANNING CYCLE......Page 209
THE F-TROOP FACTOR......Page 213
CAN PEOPLE REALLY CHANGE?......Page 217
THE BEST WORDS ON LEADERSHIP I’VE EVER READ......Page 220
THE GREATEST GIFT OF CHANGE......Page 221
ABOUT THE AUTHOR......Page 226