Leadership: Succeeding In The Private, Public, And Not-for-profit Sectors

CONTENTS......Page 5
LIST OF TABLES AND FIGURES......Page 7
ACKNOWLEDGMENTS......Page 9
INTRODUCTION......Page 11
PART I: LEADERSHIP IN FOR-PROFIT ORGANIZATIONS......Page 12
PART II: LEADERSHIP IN NOT-FOR-PROFIT ORGANIZATIONS......Page 13
PART III: LEADERSHIP IN GOVERNMENT ORGANIZATIONS......Page 14
PART IV: LEADERSHIP ACROSS MULTIPLE ORGANIZATIONAL CONTEXTS......Page 16
PART V: GLOBAL LEADERSHIP......Page 17
CONCLUSION......Page 18
PART I LEADERSHIP IN FOR-PROFIT ORGANIZATIONS......Page 21
BACKGROUND: THE DEREGULATED ENERGY INDUSTRY......Page 23
THE MARKETING CHALLENGE......Page 25
THE EVOLUTION OF MARKETING......Page 26
THE ORGANIZATIONAL CULTURE CHANGE CHALLENGE......Page 38
CONCLUDING THOUGHTS ON THE ADOPTION OF A MARKETING ORIENTATION: THE CULTURE IS THE KEY......Page 41
NOTES......Page 42
REFERENCES......Page 43
THE ENRON EXAMPLE: HEDGING TECHNIQUES USED TO MISLEAD INVESTORS......Page 45
Financial Leverage Simplified......Page 46
A Specific Enron Example......Page 47
SARBANES-OXLEY: A SUMMARY OF PROVISIONS......Page 51
CORPORATE GOVERNANCE: THE BOARD, THE AUDIT COMMITTEE, AND THE CEO......Page 54
AUDITORS, AUDITING, AND THE BALANCE SHEET......Page 59
WHAT IS NEEDED TO REFORM WALL STREET?......Page 63
REFERENCES......Page 64
CHAPTER 3 BEYOND WALL STREET Leadership Challenges Unique to Small Private Companies and Entrepreneurial Firms......Page 66
LEADERSHIP CHALLENGES IN SMALL/PRIVATE COMPANIES......Page 68
LEADERSHIP CHALLENGES IN THE ENTREPRENEURIAL FIRM......Page 77
THE FUTURE FOR SMALL/PRIVATE COMPANIES......Page 82
REFERENCES......Page 83
CHAPTER 4 KNOWLEDGE MANAGEMENT LEADERSHIP CHALLENGES Coping with Mental Models and Operationalizing Knowledge Management Strategy and Practice......Page 85
KNOWLEDGE AND MENTAL MODELS......Page 86
ORGANIZATIONAL CULTURE......Page 87
CHARACTER AND TRUST......Page 88
THE RISING IMPORTANCE OF KNOWLEDGE AS AN ASSET......Page 89
KNOWLEDGE MANAGEMENT......Page 90
KNOWLEDGE AND A CULTURE OF LEARNING......Page 93
MENTAL MODELS THAT ARE BARRIERS TO EFFECTIVE KNOWLEDGE MANAGEMENT......Page 94
EFFECTIVE KNOWLEDGE SOLUTIONS......Page 96
A MODEL OF “PARADIGM PIONEERING”......Page 101
REFERENCES......Page 102
PART II LEADERSHIP IN NOT-FOR-PROFIT ORGANIZATIONS......Page 105
CHAPTER 5 LEADERSHIP IN A NOT-FOR-PROFIT WORLD A Mixed Toolbox......Page 107
RESOURCES—THE BOON AND THE BANE......Page 109
CHANGES IN THE SECTOR......Page 118
METRICS, EVALUATION, AND PLANNING......Page 119
PRESCRIPTIONS/TOOLBOX......Page 120
UNIQUE LEADERSHIP CHALLENGES AFFORDED BY RELIGIOUS NONPROFIT ORGANIZATIONS......Page 125
DIFFERENCES IN BELIEF WITHIN THE MINISTRY WORKPLACE......Page 126
THE SPIRITUALIZATION OF EMPLOYMENT ISSUES......Page 128
NAVIGATING THE COMPLEX WATERS OF SPIRITUAL PLURALITY......Page 131
THE FIVE KEYS TO LONG-TERM MINISTRY LEADERSHIP SUCCESS......Page 132
LESSONS FROM THE CONTEMPORARY BUSINESS WORLD— SOME CONCLUDING THOUGHTS FOR MINISTRY LEADERS......Page 135
REFERENCES......Page 136
FACTORS SHAPING THE DEMAND FOR NONPROFIT LEADERS IN THE UNITED STATES......Page 137
THE RELATIONSHIP BETWEEN SECTOR GROWTH AND GROWTH IN THE DEMAND FOR NEW NONPROFIT LEADERS......Page 139
THE NEXUS BETWEEN PROJECTING THE NEED FOR LEADERS AND TRAINING THEM......Page 140
CURRENT UNIVERSITY-BASED PROGRAMS AND THE NEED FOR STANDARDIZATION......Page 141
WHY AND WHAT SHOULD SENIOR MANAGERS KNOW ABOUT FINANCE?......Page 142
FROM PERSPECTIVE TO CONTENT......Page 148
DUE DILIGENCE AND THE ETHICS OF FINANCIAL TRANSACTIONS......Page 149
REFERENCES......Page 152
A NEW MODEL FOR CHURCH LEADERSHIP......Page 154
SHEPHERDING CHANGE IN THE LOCAL CONGREGATION— A CASE STUDY OF EMPLOYING A TEAM-BASED MODEL......Page 163
CHANGE AND TEAM-BASED LEADERSHIP—SOME CONCLUDING THOUGHTS......Page 171
REFERENCES......Page 172
PART III LEADERSHIP IN GOVERNMENT ORGANIZATIONS......Page 175
CHAPTER 9 NOTES FROM THE BELLY OF THE BEAST Leadership Challenges in the Federal Government......Page 177
THE NATURE OF LEADERSHIP......Page 178
LEADERSHIP ISSUES IN THE FEDERAL GOVERNMENT......Page 179
FEDERAL CHALLENGES......Page 180
IMPLICATIONS FOR PROGRESSIVE LEADERSHIP......Page 193
REFERENCES......Page 195
TOP-DOWN OR BOTTOM-UP VIEW?......Page 197
WHAT IS MILITARY LEADERSHIP?......Page 198
ARE MILITARY LEADERS BORN OR MADE?......Page 206
EPILOGUE......Page 212
REFERENCES......Page 214
TRENDS IMPACTING SCHOOLS AND EDUCATIONAL LEADERSHIP......Page 215
THE BALANCED SCORECARD: WHAT IS IT? AND CAN IT HELP EDUCATIONAL LEADERS?......Page 218
DESIGNING A BALANCED SCORECARD FOR A SCHOOL: AN IMPLEMENTATION MODEL......Page 221
KEYS TO MANAGING CHANGE PROJECTS AND IMPLEMENTING THE BALANCED SCORECARD......Page 232
CONCLUSION......Page 234
REFERENCES......Page 235
LEADERSHIP FOR COMMUNITY AND ECONOMIC DEVELOPMENT......Page 236
LEADERSHIP IN FINANCIAL MANAGEMENT......Page 242
ETHICAL LEADERSHIP......Page 249
NOTES......Page 255
PART IV LEADERSHIP ACROSS MULTIPLE ORGANIZATIONAL CONTEXTS......Page 257
CHAPTER 13 DEVELOPMENTAL-SERVANT LEADERSHIP FOR HUMAN RESOURCE PROFESSIONALS......Page 259
WHAT IS HR DEVELOPMENTAL-SERVANT LEADERSHIP?......Page 260
TEN PRINCIPLES OF DEVELOPMENTAL-SERVANT LEADERSHIP......Page 263
DEVELOPMENTAL-SERVANT LEADER AS STRATEGIC BUSINESS PARTNER......Page 266
REFERENCES......Page 277
CHAPTER 14 ENGAGING PEOPLE’S PASSION Leadership for the New Century......Page 280
ENGAGING PEOPLE’S PASSION......Page 283
REFERENCES......Page 297
BUILDING THE CASE FOR “HR-MINDEDNESS”......Page 300
DEVELOPING A COMPELLING STRATEGIC VISION......Page 302
DESIGNING ENGAGING JOBS......Page 306
INSTILLING A SOUND ORGANIZATIONAL CONSCIENCE......Page 309
LEVERAGING ORGANIZATIONAL KNOWLEDGE......Page 312
BUILDING CHANGE CAPACITY......Page 313
NOTES......Page 315
REFERENCES......Page 316
BACKGROUND......Page 317
APPROACH......Page 318
LEADERS WHO LEAD, AND SUCCEED......Page 319
LEADERS WHO FAIL......Page 329
DISCUSSION AND CONCLUSIONS......Page 334
SUMMARY......Page 336
REFERENCES......Page 337
PART V GLOBAL LEADERSHIP......Page 339
CHAPTER 17 WORLDVIEW AND GLOBAL LEADERSHIP......Page 341
LEADERSHIP LITERATURE......Page 342
THE TASK OF A COUNTRY LEADER......Page 346
COUNTRY LEADERSHIP, WEALTH, AND WELL-BEING......Page 348
AN INTEGRAL WORLDVIEW FOR COUNTRY LEADERSHIP......Page 350
AN INTRODUCTION TO CIVIL SOCIETY......Page 354
WORLDVIEW: THE CORE OF EFFECTIVE COUNTRY LEADERSHIP......Page 359
CONCLUSION......Page 363
REFERENCES......Page 364
CHAPTER 18 WHAT GOOD IS THIS TO ME? Managerial Implications of Global Leadership Research......Page 368
“UNIVERSALITY,” AND WHAT IT MEANS (AND DOES NOT MEAN)......Page 369
CULTURAL DIMENSIONS......Page 371
CULTURE CLUSTERS......Page 372
LEADERSHIP BEHAVIORS AND ATTRIBUTES......Page 373
IMPLICATIONS FOR LEADERS......Page 380
REFERENCES......Page 385
CHAPTER 19 NEW RULES FOR A NEW CENTURY Help for Management and Leadership in This New Global Century......Page 387
THE TWENTY-ONE RULES FOR FUTURE ORGANIZATIONS AND EMPLOYEES......Page 388
SUMMARY AND CONCLUDING COMMENTS......Page 403
REFERENCES......Page 404
CHAPTER 20 RESTORING ETHICS CONSCIOUSNESS TO ORGANIZATIONS AND THE WORKPLACE Every Contemporary Leader’s Challenge......Page 406
A CRISIS OF ETHICS......Page 407
WHY ETHICS MATTERS......Page 409
RESTORING ETHICAL CONSCIOUSNESS TO ORGANIZATIONS AND THE WORKPLACE......Page 412
STRONG ETHICAL CULTURE ORGANIZATIONS......Page 413
MANAGEMENT’S ROLE IN INSTITUTIONALIZING ETHICS IN THE ORGANIZATION OR THE WORKPLACE......Page 414
THE ORGANIZATION’S VALUE SYSTEM......Page 419
ETHICAL TURNAROUNDS: RESTORING ETHICS CONSCIOUSNESS TO THE ORGANIZATION......Page 420
CONCLUSION: COMMITMENT TO ETHICAL ACTION......Page 425
REFERENCES......Page 426
ABOUT THE AUTHORS......Page 429
INDEX......Page 439