Leadership team coaching in practice : case studies on creating highly effective teams

Cover
Contents
Foreword
Acknowledgements
Introduction to the Third Edition
The contributors
01 Introduction: High-value-creating teams – the latest research and development
	Opening the doors of perception
	A guide to reading this book
02 What are leadership team coaching and systemic team coaching?
	Introduction
	The five disciplines of value-creating teams and the five approaches to coaching them
	Coaching the five disciplines
	Defining systemic and leadership team coaching
	Conclusion
03 Learning from case studies and an overview of published case studies
	Introduction
	The focus of the coach
	Learning from interacting with the case studies
	New case studies since 2012
	Future directions
	Conclusion
04 Coaching the commissioning and clarifying: A case study of a professional services leadership team
	Context for the work
	Initial contracting, inquiry and diagnosis
	Second contracting, inquiry and diagnosis
	A reflection, eight years on
05 Coaching the co-creating within the team: Two case studies from Canada
	Introduction
	Client 1: Catherine’s government team
	Client 2: Jacqueline’s corporate team
	Learning and recommendations
	Conclusion
	Reflections nine years on
06 Coaching the connections: Inter-team coaching at Yeovil Hospital Foundation Trust
	Introduction
	The inter-team launch of the clinical divisional teams
	The board development
	Reflections and conclusions
	Further progress
	Update: from inter-team coaching to ‘team of teams coaching’ to ‘ecosystemic team coaching’
07 Coaching the team working with its core learning
	Introduction
	The Bruntwood case study
	Key learnings
	Conclusion: ‘we have had an incredible journey’
	Reflections three years on
08 Systemic team coaching: Co-creation by four teams
	Introduction
	Future CEO on board
	Background of Japan automobile market
	Systemic team coaching using the five disciplines
	The Five Disciplines Model and lines of questioning
	Multiple approaches for team coaching design
	GROW meetings – starting with fact-searching
	Organizational neurological levels model
	Meta-positional process model
	Conclusion
09 Team coaching for organizational learning and innovation: A case study of an Australian pharmaceutical subsidiary
	Background
	First insight that learning was being missed
	Key questions that guided the team
	Core learning actions at the leadership team level
	Key initial changes at the organization level
	The challenge of being successful in an Asian context
	Resetting the bar
	Focus on innovation
	Continued use of external coaching and other experts
	Top 30 award for most innovative organizations in Australia
	Engagement scores that reflect a strong culture
	Reflections and conclusions
	2021 update
10 The team coaching journey with a leadership team in a period of transformation
	Introduction
	Context of the leadership team coaching
	Contracting and inquiring with the technical division director
	Key coaching goals for organization and team development
	The proposed coaching architecture
	Engaging the leadership team in CID, through the initial meeting and individual interviews
	Key steps in the team coaching – coaching sessions with the taskforce
	Inquiry and diagnostic with stakeholders through individual interviews
	Individual coaching of the technical director
	Making the transition from the taskforce coaching to the ExCo coaching workshop
	Technical division leadership team coaching workshop
	Final debriefing session with the taskforce and summary of impact of the team coaching
	Conclusion
11 Systemic team coaching combined with a leadership team coaching programme: Peel Police Canada
	The storm
	The commitment
	Scaling up leadership capacity to create systemic change
	When the ground started to shift
	Preparation for the work
	Commissioning
	Closing year one
	Year two
	After action review: core learnings
	Concluding and continuing
	Appendix A: Leadership programme development and impact
	Appendix B: Qualitative and quantitative data collected
	Appendix C: Behavioural impact: top seven themes
12 Developing an effective ‘team of teams’ approach in Comair
	Introduction
	Background and context
	Process framework overview
	The activity
	Progress made
	Comair’s talent management strategy
	Reflection and learning
	2021 update
13 A medley of team coaching vignettes: Challenges and innovations
	Introduction
	In an emergency, put your own oxygen mask on first
	HapyD
	Our grandchildren: a gateway to serving what is necessary
	Team coaching through a merger
	Sitting in the fire of a merged team in conflict
	Conclusion
14 Assessment and evaluation of teams and team coaching
	Introduction
	Team Connect 360
	Other useful assessment approaches
	Evaluation
	Conclusion
15 Coaching the board: How coaching boards is different from coaching executive teams, with case examples from the private, public and voluntary sectors
	Introduction
	The global context in which boards operate
	The role of the board and board effectiveness
	From board evaluation to board coaching
	The board as a leadership team
	The five disciplines of a high-value-creating board
	Conclusion
	Reflections four years on
16 Creating a ‘teaming’ and ‘team of teams’ culture and a strategy for team coaching
	Developing a ‘teaming’ and ‘team of teams’ culture
	Co-creating shared value with and for all stakeholders
	A teaming and team coaching strategy
	Conclusion
17 Embodied approaches to team coaching
	Introduction
	The history and focus of three approaches
	Key concepts
	Facilitating embodied approaches, online
	Methods for supervising embodied team coaching
	Conclusion
18 Developing the personal core capacities for systemic team coaching
	Introduction
	Systemic team coaching core capacities
	Beatitudes
	Conclusion
19 Training systemic team coaches
	Introduction
	Learning to become a systemic team coach
	Delivery of the diploma programme in a virtual setting
	Conclusion
20 Systemic team coaching – where next?
	Introduction
	The continuing growth of the demand for team coaching
	Professionalization of team coaching
	Accreditation of team coaches
	Development of research on, and case studies of, team coaching
	Digitalization and team coaching
	Team development, organizational transformation and human evolution
	Creating future-fit organizations
References
Index