Knowledge Risk Management: From Theory to Praxis (Management for Professionals)

Preface\nIntroduction\n	Outline\n	Structure of the Book\n	Part I\n	Part II\n	Part III\n	Part IV\n	Part V\n	Conclusion\nContents\nEditors and Contributors\nKnowledge Risk Management—State of Research\n1 Knowledge Risk Management—State of Research\n	Abstract\n	1 Introduction\n	2 Risks\n	3 Knowledge Risks\n	4 Risk Management and Knowledge Risk Management\n	5 The Current Body of Knowledge Regarding KRM\n	6 Conclusion\n	References\nKnowledge Risk Management in Private Organizations\n2 Knowledge Risk Management in Companies Offering Knowledge-Intensive Business Services\n	Abstract\n	1 Introduction\n	2 Knowledge Risks and Their Management\n	3 Methodology and Research Questions\n	4 Research Results\n	5 Concluding Remarks\n	Acknowledgements\n	References\n3 Toyota Kata Approach—A Way to Mitigate Knowledge Risks in Start-Ups\n	Abstract\n	1 Introduction\n	2 Theoretical Background\n		2.1 Knowledge Management\n		2.2 Knowledge Risk Management\n		2.3 The Toyota Kata Concept\n			2.3.1 The Improvement Kata—a Standard of How to Develop a Continuous Improvement Capability Systematically\n			2.3.2 The Coaching Kata\n	3 Methodology\n	4 Results\n		4.1 First Kata Cycle\n		4.2 Second Kata Cycle\n		4.3 Third Kata Cycle\n		4.4 Fourth Kata Cycle\n	5 Final Thoughts\n	References\n4 Knowledge Risk Management in Two-Tier HRM Structures\n	Abstract\n	1 Introduction\n	2 Theoretical Support\n		2.1 Knowledge Risk Management\n		2.2 Two-Tier HRM Structures\n		2.3 The Areas and Types of Knowledge Risk and Management Strategies in Two-Tier HRM Structures\n			2.3.1 Knowledge Risk Areas Framework\n			2.3.2 Customer-Related Knowledge Risk\n			2.3.3 Knowledge Risk Taxonomy\n			2.3.4 Knowledge Risk Management Strategies\n	3 Research Method\n	4 Results\n		4.1 The Consciousness About the Effects of Two-Tiered HRM Structures on Knowledge Risks\n		4.2 Areas of Knowledge Risks\n		4.3 Types of Knowledge Risk\n	5 Discussion and Conclusion\n		5.1 Theoretical Implications, Limitations and Recommendations\n		5.2 Managerial Implications Checklist\n	References\n5 Practical Aspects of Knowledge Risk Management in Corporate Finance for Family Firms\n	Abstract\n	1 Introduction\n	2 Financing Processes in Family Firms\n		2.1 The Definition of a Family Firm\n		2.2 The Finance Function Within the Family Firm\n		2.3 The Financing Process in Family Firms\n	3 Critical Knowledge Risk Factors and Their Practical Impact in a Financing Process\n		3.1 Internal Knowledge Risks\n			3.1.1 Knowledge Attrition\n			3.1.2 Knowledge Waste\n			3.1.3 Knowledge Hoarding and Knowledge Hiding\n			3.1.4 Unlearning and Forgetting\n			3.1.5 Knowledge Gaps\n		3.2 External Knowledge Risks\n			3.2.1 Knowledge Leakage\n			3.2.2 Knowledge Spillover\n		3.3 Intersectional Knowledge Risks\n			3.3.1 Knowledge Outsourcing Risks\n			3.3.2 Knowledge Loss\n	4 Knowledge Risk Mitigation Management for Financing Processes\n		4.1 The Concept\n		4.2 The Framework\n			4.2.1 People\n			4.2.2 Management\n			4.2.3 Governance\n			4.2.4 Infrastructure\n	5 Framework Overview\n	6 Conclusion\n	References\nKnowledge Risk Management in Public Organizations\n6 Knowledge Risk Management for State-Owned Enterprises-Indian Scenario\n	Abstract\n	1 Introduction\n	2 Knowledge Management (KM) in the State-Owned Enterprises\n		2.1 Knowledge Management (KM) in the SoEs—Generic Framework\n			2.1.1 Need for a Generic Framework\n			2.1.2 Elements of an SoE KM Framework\n				People\n				Process\n				Technology\n			2.1.3 Global Examples—Asian\n			2.1.4 Local Examples—Indian\n	3 Knowledge Management Risks\n		3.1 Risk of Failure\n		3.2 Creation of Silos Within the Organization\n		3.3 Reluctance to Embrace New Technologies\n		3.4 Overdependence on Consultants for Driving Improvements\n		3.5 Long Learning Curve of New Employees\n		3.6 Culture of Knowledge Hoarding\n		3.7 Performance Gaps Across Units Within Same Organization (Resulting in Opportunity Loss)\n	4 Dimensions for Enhanced Sustainability of KM\n		4.1 Intra-organizational and Inter-organizational Mentoring as a Tool for Transfer of Knowledge\n		4.2 Benchmarking\n		4.3 Inter-organizational Projects Influencing KM\n		4.4 Employee Alumni as a KM Tool\n	5 Conclusion\n	References\n7 Knowledge Communication and Communication Risks in Healthcare—Professional Amateur Patients with Thyroid Disease Show the Way\n	Abstract\n	1 Introduction\n	2 The Frame of Reference\n	3 Methodology\n	4 Findings and Discussion\n	5 Conclusions, Implications, and Suggestions for Future Research\n	References\n8 Blockchain: A New Disruptive Innovation for Knowledge Risk Management\n	Abstract\n	1 Introduction\n	2 How Blockchain Works\n	3 Knowledge Risk Management\n	4 Knowledge Acquisition\n	5 Knowledge Transfer\n	6 Knowledge Integration\n	7 Conclusion\n	References\n	Interviews\nKnowledge Risk Management in Different Sectors/Industries/Business Functions\n9 An Integrated Research Methodology to Identify and Assess Knowledge Risk in a Corporation with Application to a Financial Institution\n	Abstract\n	1 Introduction\n	2 Related Background\n	3 Objectives of the Chapter\n	4 Research Methodology\n		4.1 Overview of Methodology\n		4.2 Construction of Knowledge Risk Assessment Model\n			4.2.1 Structure of the Model\n			4.2.2 Construction Methods\n				Reasons for Selecting Semi-structured Interview\n				Interview Guide\n				Data Sampling Method\n		4.3 Knowledge Risk Assessment Methods\n			4.3.1 Basic Rating Process\n				Survey Approach\n				Risk Scoring\n			4.3.2 Evidential Reasoning-Based Enhanced Rating Process\n				Structured Interview\n				Evidential Reasoning Approach\n				More Concepts About the Evidential Reasoning Approach\n				Risk Scoring Using Evidential Reasoning Approach\n	5 A Hypothetical Evidential Reasoning Approach Example\n	6 Conclusions and Future Work\n	Acknowledgements\n	References\n10 Knowledge Risk Management in German Leasing Companies\n	Abstract\n	1 Introduction\n	2 Theoretical Background\n		2.1 Definition of Selected Knowledge Risks\n		2.2 Impact of Knowledge Risks\n	3 Methodology\n		3.1 Reasons for Applying Qualitative Research\n		3.2 Sample Selection\n	4 Research on Enterprise-Wide Risk Management in the Leasing Industry\n		4.1 Development of a Framework in Enterprise Risk Management (ERM)\n		4.2 Status Quo of Risk Management\n	5 Consideration of Knowledge Risks\n	6 Framework on Knowledge Risk Management (KRM) for Leasing Firms\n	7 Self-assessment on KRM\n	8 Conclusion\n	References\n11 Port Knowledge Risk Management\n	Abstract\n	1 Introduction\n	2 Literature Review\n	3 Quantitative Analysis Methods for Knowledge Risk: Fault Tree\n	4 Quantitative Analysis Methods for Knowledge Risk: Event Tree\n	5 Steps in Knowledge Risk Management\n	6 Conclusion\n	References\n12 Knowledge Risk Management During Implementation of Open Innovation\n	Abstract\n	1 Introduction\n	2 Creation of Successful Open Innovation Environments for Companies\n	3 Archetypes of Open Innovation\n		3.1 Outside-In Process\n		3.2 Inside-Out Process\n		3.3 Coupled Process\n	4 The Positive Implication of Open Innovation\n	5 Knowledge and Risk Management in Open Innovation Ecosystem\n		5.1 Managing Risks for Outside-In Open Innovation\n		5.2 Managing Risks with Inside-Out Open Innovation\n		5.3 Managing Risks with Coupled Innovation\n	6 Discussion and Conclusion\n	References\n13 Handling Knowledge Risk Management Supported by ISO Standards\n	Abstract\n	1 Introduction\n		1.1 Knowledge, Knowledge Management and Knowledge Management System\n	2 ISO 30401 Knowledge Management System—Requirements\n	3 ISO 31000 Risk Management—Guidelines\n		3.1 Establishing the Framework\n		3.2 Establishing the Process\n		3.3 Implementing and Executing the RM Loop\n		3.4 Defining Knowledge Risk\n	4 The Road Map for the Management of Knowledge Risk\n		4.1 Knowledge Loss\n		4.2 Knowledge Spillover\n		4.3 Knowledge Waste\n		4.4 Knowledge Forgetting\n		4.5 Knowledge Outsourcing\n		4.6 The Road Map\n	5 Conclusion\n	References\nConclusions and Outlook\n14 Conclusions and Outlook\n	Abstract\n	1 Conclusions\n	2 Avenues for Further Research\nIndex