Introduction to Psychology: Gateways to Mind and Behavior , Twelfth Edition (with Concept Maps and Reviews)

Front Cover......Page 1
Title Page......Page 11
Copyright......Page 12
Contents......Page 17
Preface......Page 29
Introduction: The Psychology of Studying......Page 41
The SQ4R Method—How to Tame a Textbook......Page 42
Effective Note-Taking—Good Students, Take Note!......Page 43
Study Strategies—Making a Habit of Success......Page 44
Self-Regulated Learning—Academic All-Stars......Page 45
Goal Setting......Page 46
General Test-Taking Skills......Page 47
The Book Companion Website......Page 48
Psychology Websites......Page 49
INTERACTIVE LEARNING......Page 50
1 Introduction to Psychology and Research Methods......Page 51
Seeking Empirical Evidence......Page 52
Research Specialties......Page 54
Psychology’s Goals......Page 55
Thinking About Behavior......Page 56
Pseudopsychologies—Palms, Planets, and Personality......Page 57
Problems in the Stars......Page 58
The Scientific Method......Page 59
Functionalism......Page 62
Behaviorism......Page 63
Psychoanalytic Psychology......Page 64
Humanistic Psychology......Page 65
Psychology Today—Three Complementary Perspectives on Behavior......Page 66
The Psychological Perspective......Page 67
The Sociocultural Perspective......Page 68
Psychologists—Guaranteed Not to Shrink......Page 69
DISCOVERING PSYCHOLOGY: Is a Career in Psychology Right for You?......Page 71
The Psychology Experiment—Where Cause Meets Effect......Page 72
Variables and Groups......Page 73
CRITICAL THINKING: That’s Interesting, but Is It Ethical?......Page 74
Research Participant Bias......Page 75
Researcher Bias......Page 76
Naturalistic Observation......Page 77
Correlational Studies......Page 78
Survey Method—Here, Have a Sample......Page 80
PSYCHOLOGY IN ACTION: Psychology in the Media—Separating Fact from Fiction......Page 83
CHAPTER IN REVIEW......Page 85
INTERACTIVE LEARNING......Page 86
CRITICAL THINKING: Testing Common-Sense Beliefs......Page 53
HUMAN DIVERSITY: Is There a Gender Bias in Psychological Research?......Page 82
2 Brain and Behavior......Page 87
The Nerve Impulse......Page 88
Synapses and Neurotransmitters......Page 91
Neural Networks......Page 92
CRITICAL THINKING: You Can Change Your Mind, but Can You Change Your Brain?......Page 93
CRITICAL THINKING: Repairing Your Brain......Page 96
Exploring Brain Function......Page 97
The Cerebral Cortex—My, What a Big Brain You Have!......Page 99
Hemispheric Specialization......Page 100
Lobes of the Cerebral Cortex......Page 103
The Hindbrain......Page 107
The Forebrain......Page 108
The Endocrine System—My Hormones Made Me Do It......Page 110
PSYCHOLOGY IN ACTION: Handedness—Are You Dexterous or Sinister?......Page 113
CHAPTER IN REVIEW......Page 116
INTERACTIVE LEARNING......Page 117
THE CLINICAL FILE: A Stroke of Bad Luck......Page 101
CRITICAL THINKING: Mirror, Mirror in the Brain......Page 105
HUMAN DIVERSITY: His and Hers Brains?......Page 106
3 Human Development......Page 118
Heredity......Page 119
Environment......Page 121
Reaction Range......Page 124
Perceptual and Cognitive Development......Page 125
Emotional Development......Page 127
Attachment......Page 129
Day Care......Page 130
DISCOVERING PSYCHOLOGY: What’s Your Attachment Style?......Page 131
Maternal and Paternal Influences......Page 132
Ethnic Differences: Four Flavors of Parenting......Page 133
Language and the Terrible Twos......Page 134
The Roots of Language......Page 135
Piaget’s Theory of Cognitive Development......Page 137
Piaget Today......Page 139
Vygotsky’s Sociocultural Theory......Page 141
Puberty......Page 142
HUMAN DIVERSITY: Ethnic Diversity and Identity......Page 143
CRITICAL THINKING: The Twixters......Page 144
Levels of Moral Development......Page 145
Erikson’s Psychosocial Theory......Page 146
A Midlife Crisis?......Page 148
Old Age......Page 149
Death and Dying—The Final Challenge......Page 150
Reactions to Impending Death......Page 151
PSYCHOLOGY IN ACTION: Effective Parenting—Raising Healthy Children......Page 152
CHAPTER IN REVIEW......Page 155
INTERACTIVE LEARNING......Page 157
4 Sensation and Reality......Page 158
Absolute Thresholds......Page 159
Difference Thresholds......Page 160
CRITICAL THINKING: Subliminal Seduction or Subliminal Myth?......Page 161
Vision—Catching Some Rays......Page 163
Structure of the Eye......Page 164
Rods and Cones......Page 165
BRAINWAVES: Blindsight: The “What” and the “Where” of Vision......Page 167
Color Theories......Page 168
Color Blindness and Color Weakness......Page 169
Dark Adaptation—Let There Be Light!......Page 171
DISCOVERING PSYCHOLOGY: Going Biosonar......Page 172
How We Hear Sounds......Page 173
Smell and Taste—The Nose Knows When the Tongue Can’t Tell......Page 175
The Sense of Smell......Page 176
Taste and Flavors......Page 177
The Somesthetic Senses—Flying by the Seat of Your Pants......Page 178
The Skin Senses......Page 179
The Vestibular System......Page 180
Selective Attention......Page 182
Sensory Gating......Page 183
BRAINWAVES: The Matrix: Do Phantoms Live Here?......Page 185
CHAPTER IN REVIEW......Page 187
INTERACTIVE LEARNING......Page 188
DISCOVERING PSYCHOLOGY: Are You Color-Blind?......Page 170
5 Perceiving the World......Page 189
Perception: That Extra Step......Page 190
Perception and Attention—May I Have Your . . . Attention!......Page 191
Motives, Emotions, and Perception......Page 193
CRITICAL THINKING: The “Boiled Frog Syndrome”......Page 194
Perceptual Constancies—Taming an Unruly World......Page 197
Depth Perception—What If the World Were Flat?......Page 199
Binocular Depth Cues......Page 200
Monocular Depth Cues......Page 202
Perceptual Learning—What If the World Were Upside Down?......Page 205
Perceptual Habits......Page 206
Illusions......Page 208
Perceptual Expectancies—On Your Mark, Get Set......Page 211
Extrasensory Perception—Do You Believe in Magic?......Page 212
An Appraisal of ESP......Page 213
Stage ESP......Page 214
PSYCHOLOGY IN ACTION: Perception and Objectivity—Believing Is Seeing......Page 216
CHAPTER IN REVIEW......Page 218
WEB RESOURCES......Page 219
INTERACTIVE LEARNING......Page 220
THE CLINICAL FILE: Pay Attention!......Page 192
CRITICAL THINKING: A Bird’s-Eye View......Page 198
HUMAN DIVERSITY: Do They See What We See?......Page 207
THE CLINICAL FILE: Staying in Touch with Reality......Page 209
6 States of Consciousness......Page 221
Sleep—A Nice Place to Visit......Page 222
CRITICAL THINKING: What Is It Like To Be a Bat?......Page 223
HUMAN DIVERSITY: Consciousness and Culture......Page 224
Stages of Sleep—The Nightly Roller-Coaster......Page 225
The Dual Process Hypothesis of Sleep......Page 226
Insomnia......Page 229
Nightmares and Night Terrors......Page 230
Sleep Apnea......Page 231
Dream Theories......Page 232
Dream Worlds......Page 233
Theories of Hypnosis......Page 234
DISCOVERING PSYCHOLOGY: Swinging Suggestions......Page 235
Stage Hypnosis......Page 236
Meditation......Page 237
Sensory Deprivation......Page 238
Drug-Altered Consciousness—the High and Low of It......Page 239
Patterns of Abuse......Page 240
BRAINWAVES: How Psychoactive Drugs Affect the Brain......Page 241
Cocaine......Page 243
Caffeine......Page 244
Nicotine......Page 245
GHB......Page 246
Alcohol......Page 247
Marijuana......Page 250
PSYCHOLOGY IN ACTION: Exploring and Using Dreams......Page 252
CHAPTER IN REVIEW......Page 255
WEB RESOURCES......Page 256
INTERACTIVE LEARNING......Page 257
CRITICAL THINKING: They Came from Outer Space?......Page 228
7 Conditioning and Learning......Page 258
Types of Learning......Page 259
Pavlov’s Experiment......Page 260
Expectancies......Page 262
Generalization......Page 263
Conditioned Emotional Responses......Page 264
Vicarious, or Secondhand, Conditioning......Page 265
Acquiring an Operant Response......Page 266
The Timing of Reinforcement......Page 267
Operant Extinction......Page 268
Punishment......Page 269
BRAINWAVES: Tickling Your Own Fancy......Page 270
Learning Aids......Page 272
Partial Reinforcement—Las Vegas, a Human Skinner Box?......Page 274
Schedules of Partial Reinforcement......Page 275
CRITICAL THINKING: Are Animals Stuck in Time?......Page 276
Variables Affecting Punishment......Page 278
The Downside of Punishment......Page 279
Using Punishment Wisely......Page 280
Cognitive Learning—Beyond Conditioning......Page 281
Latent Learning......Page 282
Observational Learning......Page 283
Modeling and the Media......Page 284
PSYCHOLOGY IN ACTION: Behavioral Self-Management—A Rewarding Project......Page 287
CHAPTER IN REVIEW......Page 289
INTERACTIVE LEARNING......Page 290
THE CLINICAL FILE: Coping with Chemo......Page 261
DISCOVERING PSYCHOLOGY: Learning and Conservation......Page 273
CRITICAL THINKING: You Mean Video Games Might Be Bad for Me?......Page 285
8 Memory......Page 291
Sensory Memory......Page 292
Long-Term Memory......Page 293
Rehearsing Information......Page 295
Constructing Memories......Page 296
Organizing Memories......Page 299
Skill Memory and Fact Memory......Page 300
Measuring Memory—The Answer Is on the Tip of My Tongue......Page 301
Recognizing Information......Page 302
Implicit and Explicit Memories......Page 303
Forgetting in LTM—Why We, uh, Let’s See; Why We, uh . . . Forget!......Page 304
DISCOVERING PSYCHOLOGY: Card Magic!......Page 305
When Retrieval Fails......Page 306
Consolidation......Page 310
Long-Term Memory and the Brain......Page 312
BRAINWAVES: The Long-Term Potential of a Memory Pill......Page 313
A Case of Photographic Memory......Page 314
Improving Memory—Keys to the Memory Bank......Page 315
Encoding Strategies......Page 316
Retrieval Strategies......Page 317
A Look Ahead......Page 318
PSYCHOLOGY IN ACTION: Mnemonics—Memory Magic......Page 319
CHAPTER IN REVIEW......Page 321
INTERACTIVE LEARNING......Page 322
HUMAN DIVERSITY: Cows, Memories, and Culture......Page 294
CRITICAL THINKING: Do You Like Jam with Your Memory?......Page 297
CRITICAL THINKING: Telling Wrong from Right in Forensic Memory......Page 298
THE CLINICAL FILE: The Recovered Memory/False Memory Debate......Page 309
9 Cognition, Language, Creativity, and Intelligence......Page 323
Mental Imagery—Does a Frog Have Lips?......Page 324
The Nature of Mental Images......Page 325
Forming Concepts......Page 326
Types of Concepts......Page 327
Language—Don’t Leave Home without It......Page 328
The Structure of Language......Page 330
The Animal Language Debate......Page 331
Heuristics......Page 333
Insightful Solutions......Page 334
Creative Thinking—Down Roads Less Traveled......Page 337
Tests of Creativity......Page 338
Stages of Creative Thought......Page 339
Positive Psychology: The Creative Personality......Page 340
Intuition......Page 341
Wisdom......Page 343
HUMAN DIVERSITY: Intelligence—How Would a Fool Do It?......Page 344
Intelligence Quotients......Page 345
Group Tests......Page 347
The Mentally Gifted......Page 348
THE CLINICAL FILE: Meet the Rain Man......Page 349
Multiple Intelligences......Page 350
Artificial Intelligence: I Compute, Therefore I Am......Page 351
Heredity, Environment, and Intelligence......Page 352
PSYCHOLOGY IN ACTION: Culture, Race, IQ, and You......Page 354
CHAPTER IN REVIEW......Page 357
INTERACTIVE LEARNING......Page 358
HUMAN DIVERSITY: Bilingualism—Si o No, Oui ou Non, Yes or No?......Page 329
HUMAN DIVERSITY: How to Weigh an Elephant......Page 336
CRITICAL THINKING: Have You Ever Thin Sliced Your Teacher?......Page 342
CRITICAL THINKING: You Mean Video Games Might Be Good for Me?......Page 353
10 Motivation and Emotion......Page 359
A Model of Motivation......Page 360
Biological Motives and Homeostasis......Page 361
Circadian Rhythms......Page 362
Brain Mechanisms......Page 364
BRAINWAVES: Your Brain’s “Fat Point”......Page 366
Eating Disorders......Page 368
Pain......Page 371
The Sex Drive......Page 372
Arousal Theory......Page 373
HUMAN DIVERSITY: Xtreme!......Page 374
Coping with Test Anxiety......Page 375
The Need for Achievement......Page 376
The Key to Success?......Page 377
Motives in Perspective—A View from the Pyramid......Page 378
Turning Play into Work......Page 379
Primary Emotions......Page 381
Emotion and the Brain......Page 382
Fight or Flight......Page 383
Lie Detectors......Page 384
Facial Expressions......Page 386
The James-Lange Theory......Page 388
Schachter’s Cognitive Theory of Emotion......Page 389
The Facial Feedback Hypothesis......Page 390
A Contemporary Model of Emotion......Page 392
PSYCHOLOGY IN ACTION: Emotional Intelligence—The Fine Art of Self-Control......Page 393
CHAPTER IN REVIEW......Page 395
INTERACTIVE LEARNING......Page 396
DISCOVERING PSYCHOLOGY: What’s Your BMI? (We’ve Got Your Number)......Page 367
DISCOVERING PSYCHOLOGY: Behavioral Dieting......Page 369
CRITICAL THINKING: To Catch a Terrorist......Page 385
CRITICAL THINKING: Crow’s-Feet and Smiles Sweet......Page 387
THE CLINICAL FILE: Suppressing Emotion—Don’t Turn Off the Music......Page 391
11 Gender and Sexuality......Page 397
Dimensions of Sex......Page 398
Homosexuality......Page 401
Gender Development—Circle One: Masculine or Feminine......Page 403
Gender Roles......Page 404
Gender Role Socialization......Page 406
Psychological Androgyny......Page 407
Sexual Arousal......Page 409
Human Sexual Response—Sexual Interactions......Page 411
Comparing Male and Female Responses......Page 412
Paraphilias......Page 413
Attitudes and Sexual Behavior—The Changing Sexual Landscape......Page 414
Is the Revolution Over?......Page 415
CRITICAL THINKING: Gender Role Stereotyping and Rape......Page 417
STDs and Safer Sex—Choice, Risk, and Responsibility......Page 418
Behavioral Risk Factors......Page 419
Risk and Responsibility......Page 420
PSYCHOLOGY IN ACTION: When Pleasure Fades—Sexual Problems......Page 421
CHAPTER IN REVIEW......Page 426
INTERACTIVE LEARNING......Page 427
THE CLINICAL FILE: Bruce or Brenda—Can Sex Be Assigned?......Page 400
BRAINWAVES: Genes, the Brain, and Sexual Orientation......Page 402
HUMAN DIVERSITY: High Test......Page 405
CRITICAL THINKING: Are We Oversexualizing Young Girls?......Page 416
12 Personality......Page 428
The Psychology of Personality—Do You Have Personality?......Page 429
Do We Inherit Personality?......Page 430
CRITICAL THINKING: The Amazing Twins......Page 431
Self-Concept......Page 432
HUMAN DIVERSITY: Self-Esteem and Culture—Hotshot or Team Player?......Page 433
Classifying Traits......Page 434
The Big Five......Page 436
THE CLINICAL FILE: Perfectly Miserable......Page 437
The Structure of Personality......Page 438
The Dynamics of Personality......Page 439
Personality Development......Page 440
The Neo-Freudians......Page 442
Learning Theories of Personality—Habit I Seen You Before?......Page 444
Personality - Behavior......Page 445
Social Learning Theory......Page 446
Behavioristic View of Development......Page 447
Humanistic Theory—Peak Experiences and Personal Growth......Page 448
Maslow and Self-Actualization......Page 449
Carl Rogers’ Self Theory......Page 450
THE CLINICAL FILE: Telling Stories About Ourselves......Page 452
Personality Theories—Overview and Comparison......Page 453
The Interview......Page 454
Direct Observation and Rating Scales......Page 455
Personality Questionnaires......Page 456
Projective Tests of Personality—Inkblots and Hidden Plots......Page 458
Sudden Murderers—A Research Example......Page 459
PSYCHOLOGY IN ACTION: Barriers and Bridges—Understanding Shyness......Page 460
CHAPTER IN REVIEW......Page 462
WEB RESOURCES......Page 463
INTERACTIVE LEARNING......Page 464
DISCOVERING PSYCHOLOGY: What’s Your Musical Personality?......Page 435
13 Health, Stress, and Coping......Page 465
Behavioral Risk Factors......Page 466
Health-Promoting Behaviors......Page 467
DISCOVERING PSYCHOLOGY: Unhealthy Birds of a Feather......Page 469
Stress—Thrill or Threat?......Page 470
Stress, Illness, and Your Immune System......Page 471
When Is Stress a Strain?......Page 472
THE CLINICAL FILE: Burnout—The High Cost of Caring......Page 473
Coping with Threat......Page 474
THE CLINICAL FILE: Coping with Traumatic Stress......Page 475
Reactions to Frustration......Page 476
Coping with Frustration......Page 477
Conflict—Yes, No, Yes, No, Yes, No, Well, Maybe......Page 478
Managing Conflicts......Page 479
Psychological Defense—Mental Karate?......Page 480
Learned Helplessness—Is There Hope?......Page 482
Depression......Page 483
Depression: Why Students Get the Blues......Page 484
Stress and Health—Unmasking a Hidden Killer......Page 485
Life Events and Stress......Page 486
Psychosomatic Disorders......Page 487
HUMAN DIVERSITY: Acculturative Stress—Stranger in a Strange Land......Page 488
The Cardiac Personality......Page 490
Hardy Personality......Page 491
DISCOVERING PSYCHOLOGY: Feeling Stressed? You’ve Got a Friend......Page 492
PSYCHOLOGY IN ACTION: Stress Management......Page 493
CHAPTER IN REVIEW......Page 497
INTERACTIVE LEARNING......Page 498
CRITICAL THINKING: It’s All in Your Mind......Page 489
14 Psychological Disorders......Page 499
Normality—What’s Normal?......Page 500
Insanity......Page 502
Classifying Mental Disorders—Problems by the Book......Page 503
An Overview of Psychological Disorders......Page 504
HUMAN DIVERSITY: Running Amok with Cultural Maladies......Page 506
Psychotic Disorders—The Dark Side of the Moon......Page 507
The Nature of Psychosis......Page 508
Schizophrenia—Shattered Reality......Page 510
Catatonic Schizophrenia......Page 511
The Causes of Schizophrenia......Page 512
Mood Disorders—Peaks and Valleys......Page 516
Major Mood Disorders......Page 517
What Causes Mood Disorders?......Page 518
Adjustment Disorders......Page 520
Anxiety Disorders......Page 521
Obsessive-Compulsive Disorder......Page 522
Stress Disorders......Page 523
THE CLINICAL FILE: Sick of Being Sick......Page 524
Behavioral Approach......Page 526
Antisocial Personality......Page 527
CRITICAL THINKING: A Disease Called Freedom......Page 529
PSYCHOLOGY IN ACTION: Suicide—Lives on the Brink......Page 530
CHAPTER IN REVIEW......Page 533
INTERACTIVE LEARNING......Page 534
DISCOVERING PSYCHOLOGY: Crazy for a Day......Page 501
CRITICAL THINKING: Are the Mentally Ill Prone to Violence?......Page 513
BRAINWAVES: The Schizophrenic Brain......Page 515
15 Therapies......Page 535
Dimensions of Therapy......Page 536
Origins of Therapy—Bored Out of Your Skull......Page 537
Psychoanalysis—Expedition into the Unconscious......Page 538
Psychoanalysis Today......Page 539
Client-Centered Therapy......Page 540
Gestalt Therapy......Page 541
Telephone Therapists......Page 542
Behavior Therapy—Healing by Learning......Page 543
Aversion Therapy......Page 544
Desensitization......Page 545
Nonreinforcement and Extinction......Page 548
Reinforcement and Token Economies......Page 549
Rational-Emotive Behavior Therapy......Page 550
THE CLINICAL FILE: Overcoming the Gambler’s Fallacy......Page 552
Group Awareness Training......Page 553
CRITICAL THINKING: How Do We Know Therapy Actually Works?......Page 554
The Future of Psychotherapy......Page 555
Basic Counseling Skills......Page 556
Drug Therapies......Page 558
Psychosurgery......Page 559
Hospitalization......Page 560
Community Mental Health Programs......Page 561
PSYCHOLOGY IN ACTION: Self-Management and Finding Professional Help......Page 562
CHAPTER IN REVIEW......Page 566
INTERACTIVE LEARNING......Page 568
DISCOVERING PSYCHOLOGY: Feeling a Little Tense? Relax!......Page 546
DISCOVERING PSYCHOLOGY: Ten Irrational Beliefs—Which Do You Hold?......Page 551
HUMAN DIVERSITY: Therapy and Culture—A Bad Case of “Ifufunyane”......Page 557
16 Social Thinking and Social Influence......Page 569
Roles......Page 570
Group Structure and Cohesion......Page 571
Attribution Theory......Page 573
THE CLINICAL FILE: Self-Handicapping—Smoke Screen for Failure......Page 574
Attitudes—Belief + Emotion + Action......Page 575
Attitudes and Behavior......Page 576
Attitude Change—Why the Seekers Went Public......Page 577
Cognitive Dissonance Theory......Page 578
Social Power......Page 580
Personal Space......Page 581
Conformity—Don’t Stand Out......Page 582
CRITICAL THINKING: Groupthink—Agreement at Any Cost......Page 583
Compliance—A Foot in the Door......Page 584
Passive Compliance......Page 585
Milgram’s Obedience Studies......Page 587
Cults......Page 589
PSYCHOLOGY IN ACTION: Assertiveness Training—Standing Up for Your Rights......Page 591
CHAPTER IN REVIEW......Page 593
INTERACTIVE LEARNING......Page 595
CRITICAL THINKING: Touch and Status......Page 572
CRITICAL THINKING: How to Drive a Hard Bargain......Page 586
DISCOVERING PSYCHOLOGY: Quack Like a Duck......Page 588
17 Prosocial and Antisocial Behavior......Page 596
Social Comparison Theory......Page 597
Physical Proximity......Page 598
Similarity......Page 599
Social Exchange Theory......Page 600
Liking and Loving—Dating, Rating, Mating......Page 601
Evolution and Mate Selection......Page 602
Bystander Intervention......Page 604
Who Will Help Whom?......Page 605
Aggression—The World’s Most Dangerous Animal......Page 606
Frustration......Page 607
The World According to TV......Page 608
Preventing Aggression......Page 610
Prejudice—Attitudes That Injure......Page 611
DISCOVERING PSYCHOLOGY: I’m Not Prejudiced, Right?......Page 612
Intergroup Conflict—The Roots of Prejudice......Page 613
HUMAN DIVERSITY: Is America Purple?......Page 616
PSYCHOLOGY IN ACTION: Multiculturalism—Living with Diversity......Page 619
CHAPTER IN REVIEW......Page 621
WEB RESOURCES......Page 622
INTERACTIVE LEARNING......Page 623
CRITICAL THINKING: Pornography and Aggression Against Women—Is There a Link?......Page 609
HUMAN DIVERSITY: Choking on Stereotypes......Page 614
CRITICAL THINKING: Terrorists, Enemies, and Infidels......Page 615
18 Applied Psychology......Page 624
Theories of Leadership......Page 625
Theory X and Theory Y Leadership......Page 626
Job Satisfaction......Page 628
Organizational Culture......Page 629
THE CLINICAL FILE: Desk Rage and Healthy Organizations......Page 630
Environmental Psychology—Life on Spaceship Earth......Page 633
Stressful Environments......Page 635
Sustainable Lifestyles......Page 637
Social Dilemmas......Page 638
Conclusion......Page 640
Elements of a Teaching Strategy......Page 641
HUMAN DIVERSITY: Peanut Butter for the Mind: Designing Education for Everyone......Page 642
Jury Selection......Page 643
CRITICAL THINKING: Death-Qualified Juries......Page 644
Positive Psychology: Peak Performance......Page 646
PSYCHOLOGY IN ACTION: Human Factors Psychology—Who’s the Boss Here?......Page 647
CHAPTER IN REVIEW......Page 650
INTERACTIVE LEARNING......Page 651
CRITICAL THINKING: From Glass Ceiling to Labyrinth......Page 627
DISCOVERING PSYCHOLOGY: Surviving Your Job Interview......Page 631
CRITICAL THINKING: Territoriality......Page 634
DISCOVERING PSYCHOLOGY: Reuse and Recycle......Page 639
Appendix: Behavioral Statistics......Page 652
Graphical Statistics......Page 653
Measures of Central Tendency......Page 654
Measures of Variability......Page 655
The Normal Curve......Page 656
The Correlation Coefficient......Page 658
Inferential Statistics—Significant Numbers......Page 660
Significant Differences......Page 661
INTERACTIVE LEARNING......Page 662
Glossary......Page 663
References......Page 679
Name Index......Page 718
Subject Index......Page 731