International project management

Front Cover......Page 1
International Project Management......Page 4
Copyright Page......Page 5
Contents......Page 6
Preface......Page 18
Part I: Launch Your International Project......Page 22
What is an International Project?......Page 24
Examples of International Projects......Page 25
Trends in Global Business......Page 26
Technology and Systems Trends......Page 27
How International Projects Are Different......Page 29
Why International Projects Are Complex......Page 32
Characteristics of International Projects......Page 33
Why International Projects Fail......Page 34
Critical Success Factors for International Projects......Page 35
Organization of the Book......Page 36
What You Will Gain from the Book......Page 37
Approach......Page 38
Examples......Page 39
Summary......Page 42
Purpose and Scope......Page 44
End Products......Page 45
Approach......Page 46
Examples......Page 59
Lessons Learned......Page 60
Summary......Page 61
Purpose and Scope......Page 62
End Products......Page 63
Approach......Page 64
Examples......Page 77
Lessons Learned......Page 79
Summary......Page 80
Introduction......Page 82
Purpose and Scope......Page 83
End Products......Page 84
Approach......Page 85
Lessons Learned......Page 97
Summary......Page 98
Purpose and Scope......Page 100
End Products......Page 101
Approach......Page 102
Examples......Page 118
Lessons Learned......Page 119
Summary......Page 120
Introduction......Page 122
Purpose and Scope......Page 123
Approach......Page 125
Examples......Page 135
Summary......Page 136
Part II: Manage Your International Effort for Success......Page 138
Introduction......Page 140
Purpose and Scope......Page 141
Approach......Page 144
Examples......Page 154
Lessons Learned......Page 155
Summary......Page 156
Introduction......Page 158
Purpose and Scope......Page 160
Approach......Page 161
Lessons Learned......Page 173
Summary......Page 174
Introduction......Page 176
Purpose and Scope......Page 177
Approach......Page 179
Lessons Learned......Page 192
Summary......Page 193
Introduction......Page 194
Purpose and Scope......Page 195
End Products......Page 196
Approach......Page 197
Exercises......Page 212
Summary......Page 213
Part III: Types of Global Projects......Page 214
Introduction......Page 216
Purpose and Scope......Page 217
Issues......Page 219
Template Areas......Page 224
Lessons Learned......Page 226
Summary......Page 227
Purpose and Scope......Page 228
End Products......Page 229
Issues......Page 230
Template Areas......Page 234
Summary......Page 236
Introduction......Page 238
Purpose and Scope......Page 239
Issues......Page 240
Template Areas......Page 244
Lessons Learned......Page 245
Summary......Page 246
Part IV: Issues in Global Projects......Page 248
Individuals in a Country Are Pulled away from Work on the Project Due to Local Needs......Page 250
There Are Different Languages Employed among Team Members. There Is No Provision for Interpreters......Page 251
People in Some Locations Lack Experience and Knowledge about Methods and Tools......Page 252
Communications across the Locations Is Poor......Page 253
The Project Leaders Do Not Have Prior Experience in International Projects......Page 254
Project Team Members Lack Experience and Knowledge about Conditions in Other Countries......Page 255
It Is Difficult to Determine Status of the Work in Various Locations......Page 256
There Is Too Much Attention on Project Details That Many Issues Are Not Identified......Page 257
The International Project Requires Critical People in a Country......Page 260
The Infrastructure in a Country Is Very Poor......Page 261
The Business Needs Are Diverse in Each Country for the Project......Page 262
The Project Depends upon Vendors Who Do Not Have a Strong Presence in Some Locations......Page 263
There Is a Wide Variety of Business Processes in Different Countries......Page 264
Problems in One Country Are Not Seen as Sufficiently Important in Headquarters......Page 265
It Is Taking Too Long to Have Decision Made......Page 266
There Is Substantial Turnover of Staff in One Location......Page 267
Work Is Performed in One Country and Then Sent to Another Country for Finishing......Page 270
Management Expectations Are Centered upon Headquarters with a Lack of Attention to Local Needs......Page 271
The Project Is Approved without Recognizing Other Projects and Efforts......Page 272
There Is a Lack of Control Since the Project Is a Joint Venture......Page 273
The Company in One Country Is Jointly Owned with a Local Firm......Page 274
Management Approval Was Only Obtained at Headquarters without Involvement of Local Management......Page 275
The Method for Managing the Project Overall Is Too Bureaucratic......Page 276
The Manager Who Was behind the Project Moves to a New Position......Page 277
Management Appears to Lose Interest in the Project Due to Other Commitments......Page 278
Local Laws Are Impacting the Project......Page 280
Competition Is Much More Intense in a Specific Country......Page 281
Savings from a Project Are Not Attainable Because of Local Laws......Page 282
Economic Conditions in One Country Worsen......Page 283
The Operations in One Country Have More Urgent Work Than the Project......Page 284
New Technologies Appear in Some Locations That Offer New Opportunities......Page 285
The Culture in a Country Is Not Compatible with the Results of the Project......Page 286
There Are Many Different Cultures and Languages in a Country......Page 287
Appendix 1. The Magic Cross Reference......Page 288
Appendix 2. Web Sites......Page 290
Appendix 3. References......Page 292
Index......Page 294