International Management in China: Cross-Cultural Issues (Routledge Advances in Asia-Pacific Business)

0415174600fm......Page 1
International Management in China: Cross-cultural issues......Page 3
Figures......Page 7
Tables......Page 8
Contributors......Page 10
Preface......Page 15
Contents......Page 5
INTRODUCTION......Page 17
Table of Contents......Page 0
REFERENCES......Page 24
Part I: Partnership management......Page 26
INTRODUCTION......Page 27
THE CHINESE AUTO INDUSTRY......Page 28
Shanghai Volkswagen Automotive Company (SVW)......Page 30
Guangzhou-Peugeot Automobile Company (GPAC)......Page 31
Control......Page 32
Personnel management......Page 34
Technology transfer......Page 35
Localization of content......Page 36
CONCLUSIONS AND RECOMMENDATIONS......Page 37
REFERENCES......Page 41
INTRODUCTION......Page 43
INTERCULTURAL AND INTRA-CULTURAL CONFLICT MANAGEMENT IN JOINT VENTURE TEAMS......Page 44
TEAM CONFLICT RESOLUTION AND TEAM CLIMATE......Page 49
Structural and organizational influences......Page 50
Strategies in team conflict management......Page 51
PUBLIC BIDDING IN SELECTING MANAGEMENT TEAMS......Page 52
TEAM ATTRIBUTION AS A MOTIVATIONAL CONTROL IN REWARD SYSTEMS......Page 53
CONCLUSIONS AND RECOMMENDATIONS......Page 54
REFERENCES......Page 57
INTRODUCTION......Page 59
IJV LEARNING IN THEORY......Page 60
Recruitment practice in JV1......Page 61
Performance appraisal in JV1......Page 62
Recruitment practice in JV2......Page 63
Performance appraisal in JV2......Page 64
LEARNING MODES IN PRACTICE......Page 65
CONCLUSIONS AND RECOMMENDATIONS......Page 67
REFERENCES......Page 68
INTRODUCTION......Page 71
THE PRC BACKGROUND......Page 72
Conflicts within state-owned enterprises......Page 75
Politics within state-owned enterprises......Page 76
ALPHA—THE CASE......Page 77
The clash of cultures......Page 78
Trust......Page 80
Culture......Page 81
Crisis of identity......Page 82
Establishing trust......Page 83
Creating mechanisms for a new identity......Page 84
REFERENCES......Page 85
DIFFERENT STRATEGIC APPROACHES TO FORMULATING STRATEGIC PARTNERSHIP IN CHINA......Page 87
INVESTIGATION......Page 88
Current business conditions......Page 89
Future management concerns......Page 90
CONCLUSIONS AND RECOMMENDATIONS......Page 91
REFERENCES......Page 93
Part II: Human resource management......Page 95
INTRODUCTION......Page 96
Labour contracts......Page 99
Reward systems......Page 100
Social insurance......Page 101
Role of the trade unions......Page 102
Workers’ Congress......Page 103
The role of the personnel director......Page 104
Dismissals......Page 105
CONCLUSIONS AND RECOMMENDATIONS......Page 106
ACKNOWLEDGEMENT......Page 109
REFERENCES......Page 110
INTRODUCTION......Page 111
INITIAL ENTRY STRATEGIES......Page 112
Recruit ‘in-house’......Page 113
Recruit potential managers from the overseas Chinese communities......Page 116
Identify elite students from the PRC studying abroad......Page 118
Recruit from Chinese management ranks......Page 119
Recruit Chinese graduates......Page 120
Training......Page 121
Summary......Page 122
In China......Page 125
REFERENCES......Page 126
INTRODUCTION......Page 128
PERFORMANCE APPRAISAL UNDER THE CENTRALLY PLANNED ECONOMY (1949–78)......Page 130
PERFORMANCE APPRAISAL UNDER THE MARKET-DRIVEN ECONOMY (1978 TO DATE)......Page 131
The existence of PA......Page 136
Communication......Page 138
Administration......Page 139
Development......Page 141
CONCLUSIONS AND RECOMMENDATIONS......Page 142
REFERENCES......Page 146
INTRODUCTION......Page 150
OUR STUDY......Page 151
DEMOGRAPHICS OF PARTICIPATING FIRMS......Page 152
DETERMINANTS OF SALARY INCREASE......Page 155
COMPONENTS OFFERED BY RESPONDING COMPANIES......Page 156
RELATIVE IMPORTANCE OF VARIOUS COMPENSATION COMPONENTS......Page 157
CASH MENTALITY......Page 160
CONCLUSIONS AND RECOMMENDATIONS......Page 161
REFERENCES......Page 162
INTRODUCTION......Page 165
EXPATRIATION AND THE CHINESE CONTEXT......Page 166
CHINESE/WESTERN SHRM......Page 168
Communication/decision-making/delegation......Page 169
Managerial understanding and insight......Page 170
EXPATRIATE EXPERIENCES IN CHINA......Page 171
CONCLUSIONS AND RECOMMENDATIONS......Page 173
REFERENCES......Page 176
Part III: Managing communication, cooperation and negotiation......Page 179
INTRODUCTION......Page 180
Cultural awareness......Page 181
Communication knowledge......Page 182
Positive motivation......Page 185
Dimensions of cultural variability......Page 187
Confucian dynamism......Page 189
CONCLUSIONS AND RECOMMENDATIONS......Page 191
REFERENCES......Page 192
INTRODUCTION......Page 194
THE TWO CULTURAL AREAS......Page 195
Personalized relationships......Page 196
Guanxi (networks)......Page 197
Face......Page 198
Honesty......Page 200
MODEL FOR OPTIMIZING INTERPERSONAL RELATIONS......Page 201
CONCLUSIONS AND RECOMMENDATIONS......Page 204
NOTES......Page 205
REFERENCES......Page 206
INTRODUCTION......Page 208
ROLE OF GUANXI......Page 209
GUANXI AND SUCCESS......Page 210
HOW TO BUILD AND MAINTAIN GUANXI......Page 212
Tendering favours......Page 213
Cultivating trust......Page 214
CONCLUSIONS AND RECOMMENDATIONS......Page 215
REFERENCES......Page 217
INTRODUCTION......Page 218
STEREOTYPES......Page 219
CHINESE REGIONAL STEREOTYPES......Page 220
Western negotiators’ ‘pictures’ of Chinese negotiators......Page 221
Beijing......Page 222
OUR STUDY......Page 223
DISCUSSION......Page 224
CONCLUSIONS AND RECOMMENDATIONS......Page 227
REFERENCES......Page 230
INTRODUCTION......Page 234
THE HAGGLING PROCESS......Page 235
EMOTIONAL STYLE, STONEWALLING TACTICS......Page 238
CASE 1: A MINING TOUR......Page 241
CASE 2: THE WINERY PRESS......Page 245
CASE STUDY 3: TEXTILE MANUFACTURING......Page 247
CONCLUSIONS AND RECOMMENDATIONS......Page 249
REFERENCES......Page 250
INTRODUCTION......Page 252
CHINESE MISCONCEPTIONS......Page 253
Inside (uchi)/outside (soto) negotiations......Page 255
Public (omote)/private (ura) negotiations......Page 256
IMPLICATIONS FOR JOINT VENTURE NEGOTIATIONS......Page 257
Move negotiations to the outside/private context......Page 258
Move to the inside/private context......Page 259
Position as an operational tactic......Page 260
Use nemawashi as an operational tactic......Page 261
CONCLUSIONS AND RECOMMENDATIONS......Page 262
REFERENCES......Page 263
The crucial issue of trustworthiness......Page 264
Different managerial practices in China and the West......Page 266
The importance of being well prepared......Page 267
Understanding Chinese negotiations......Page 269
Wholly foreign-owned enterprises......Page 270
Proactive transfer of management know-how......Page 271
Future cross-cultural management in China......Page 272
REFERENCES......Page 274