Integrated IT project management : a model-centric approach

Team DDU......Page 1
Contents......Page 8
Preface......Page 14
1.1 Introduction......Page 24
1.2 Problems during management of IT projects......Page 27
1.3 The increasing demand for integration......Page 28
1.4 Role of executive management......Page 29
1.5 A real-world problem scenario: managing a major IT project......Page 30
1.6 A real-world solution scenario: managing a major IT project......Page 33
1.6.1 Project team roles and responsibilities......Page 35
1.6.3 WBS hierarchy......Page 50
1.6.4 Project schedule: Microsoft Project......Page 52
1.7 A real-world problem scenario: managing multiple IT projects......Page 56
1.8 A real-world solution scenario: managing multiple IT projects......Page 60
1.9 Gaining acceptance for integration......Page 61
1.10 Summary......Page 64
1.11 Questions to think about: management perspectives......Page 66
Select bibliography......Page 67
2.1 Introduction......Page 70
2.2 Program organizational structure: rationale......Page 71
2.2.1 Real-world observations: project management executive......Page 74
2.2.2 Real-world observations: program steering committee......Page 75
2.2.3 Real-world observations: program management......Page 76
2.2.4 Real-world observations: project managers......Page 78
2.3.1 Program BSA......Page 80
2.3.2 Project value justification (business priorities)......Page 81
2.3.3 Project funding allocations......Page 83
2.3.4 Project funding/deliverables approval......Page 85
2.3.5 Program steering and working committee......Page 86
2.3.6 Business initiatives support......Page 87
2.4 Project management......Page 89
2.4.1 IT PDLC......Page 90
2.4.2 IT project management delivery processes......Page 92
2.4.3 PMO processes......Page 107
2.4.4 Real-world observations: PMO processes......Page 109
2.5 IT management......Page 111
2.5.1 Cost estimating......Page 112
2.5.2 Resource allocations......Page 113
2.5.3 Data architecture......Page 114
2.5.5 Technology architecture......Page 115
2.5.6 Applications support services......Page 116
2.6 Program delivery manager key responsibilities......Page 117
2.6.1 Real-world observations: program delivery manager\'s responsibilities......Page 119
2.9 Summary......Page 120
2.10 Questions to think about: management perspectives......Page 123
Selected bibliography......Page 124
3.1 Business management......Page 126
3.2 Business systems planning/architecture......Page 127
3.2.1 Purpose......Page 128
3.2.3 Roles and responsibilities......Page 129
3.2.4 Procedures: BSA......Page 131
3.3.1 Purpose......Page 135
3.3.3 Roles and responsibilities......Page 136
3.3.4 Procedures: project value justification......Page 138
3.4 Project funding allocations......Page 141
3.4.3 Roles and responsibilities......Page 142
3.4.4 Procedures: PFAs......Page 145
3.5.2 Policy......Page 148
3.5.3 Roles and responsibilities......Page 149
3.5.4 Procedures: project funding/deliverables approval......Page 151
3.6 Program steering and working committee......Page 153
3.6.2 Policy......Page 156
3.6.3 Roles and responsibilities......Page 157
3.6.4 Procedures: program steering and working committee......Page 159
3.7 Business initiatives support......Page 161
3.7.2 Policy......Page 163
3.7.3 Roles and responsibilities......Page 164
3.7.4 Procedures: BIS......Page 167
3.8 Summary......Page 168
3.9 Questions to think about: management perspectives......Page 171
Select bibliography......Page 172
4.1 Project management......Page 174
4.2 IT PDLC......Page 175
4.2.2 Policy......Page 176
4.2.3 Roles and responsibilities......Page 177
4.2.4 Procedures: IT PDLC......Page 179
4.3 IT project management delivery processes......Page 182
4.3.1 Project scope management......Page 183
4.3.2 Project time management......Page 196
4.3.3 Project cost management......Page 205
4.3.4 Project quality management......Page 211
4.3.5 Project risk management......Page 217
4.3.6 Project communications management......Page 223
4.3.7 Project human resources management......Page 231
4.3.8 Project contract management......Page 239
4.3.9 Project issue management......Page 245
4.3.10 Project change management......Page 255
4.4 PMO support......Page 264
4.4.2 Policy......Page 267
4.4.3 Roles and responsibilities......Page 268
4.4.4 Procedures: PMO support......Page 271
4.5 Summary......Page 274
4.6 Questions to think about: management perspectives......Page 276
Select bibliography......Page 277
5.1 IT management......Page 278
5.2 Resource allocations......Page 279
5.2.2 Policy......Page 280
5.2.3 Roles and responsibilities......Page 281
5.2.4 Procedures: resource allocations......Page 283
5.3 Project cost estimating......Page 289
5.3.3 Roles and responsibilities......Page 290
5.3.4 Procedures: cost estimating......Page 292
5.4 Data architectures......Page 294
5.4.2 Policy......Page 297
5.4.3 Roles and responsibilities......Page 298
5.4.4 Procedures: DA......Page 300
5.5 Applications architecture......Page 301
5.5.2 Policy......Page 305
5.5.3 Roles and responsibilities......Page 306
5.5.4 Procedures: AA......Page 308
5.6 Technology architecture......Page 309
5.6.2 Policy......Page 313
5.6.3 Roles and responsibilities......Page 314
5.6.4 Procedures: TA......Page 316
5.7 Applications support services......Page 318
5.7.3 Roles and responsibilities......Page 322
5.7.4 Procedures: applications support services......Page 325
5.8 Summary......Page 327
5.9 Questions to think about: management perspectives......Page 330
Selected bibliography......Page 331
6.1 Introduction......Page 332
6.3 Master WBS......Page 334
6.5 IT PDLC process model......Page 335
6.6 Applying IT PDLC model......Page 336
6.7 Real-world scenarios: PDLC......Page 337
6.8 Project definition phase–project definition model......Page 339
6.8.1 Project management problems: real-world issues......Page 340
6.8.2 Recommended solutions: real-world scenarios......Page 341
6.8.3 Alignment with business management......Page 343
6.8.4 Alignment with project management......Page 345
6.8.5 Alignment with IT management......Page 350
6.8.6 Integration with business, IT, and project management......Page 352
6.9 Project analysis: demonstration prototype......Page 354
6.9.1 Project management problems: real-world issues......Page 355
6.9.2 Recommended solutions: real-world scenarios......Page 357
6.9.3 Alignment with business management......Page 358
6.9.4 Alignment with project management......Page 361
6.9.5 Alignment with IT management......Page 365
6.10 Project architecture: evolutionary prototype......Page 368
6.10.1 Project management problems: real-world issues......Page 371
6.10.2 Recommended solutions: real-world scenarios......Page 373
6.10.3 Alignment with business management......Page 374
6.10.4 Alignment with project management......Page 377
6.10.5 Alignment with IT management......Page 382
6.10.6 Integration with business, IT, and project management......Page 384
6.11 Project IDPs: Iterations #1 to #3......Page 385
6.11.1 Project management problems: real-world issues......Page 388
6.11.2 Recommended solutions: real-world scenarios......Page 391
6.11.3 Alignment with business management......Page 393
6.11.4 Alignment with project management......Page 395
6.11.5 Alignment with IT management......Page 400
6.11.6 Integration with business, IT, and project management......Page 402
6.12.1 Project management problems: real-world issues......Page 405
6.12.3 PMO alignment with IPM-IT......Page 406
6.13 Summary......Page 409
Selected bibliography......Page 412
7.1 Introduction......Page 414
7.3 RUP-PMBOK WBS......Page 416
7.4 The merits of understanding RUP and PMBOK processes......Page 417
7.5 RUP-PMBOK PDLC process model......Page 418
7.6 Applying the RUP-PMBOK project delivery process......Page 419
7.7 Project inception phase: Iteration #1......Page 422
7.7.1 RUP alignment with PMBOK project management......Page 424
7.8 Elaboration phase: Iterations #2 and #3......Page 429
7.8.1 RUP alignment with PMBOK: project management......Page 433
7.8.2 Integration with business, RUP, and project management......Page 438
7.9 Construction phase: Iterations #4, #5, and #6......Page 440
7.9.1 Alignment with PMBOK: project management......Page 442
7.10 Transition phase......Page 449
7.10.1 Alignment with PMBOK: project management......Page 452
7.11.1 Problems: real-world issues......Page 457
7.11.2 Recommended solutions: real-world scenarios......Page 459
7.11.3 PMO alignment with PMBOK and RUP iterative PDLC......Page 460
7.12 Summary......Page 469
7.13 Questions to think about: management perspectives......Page 471
Selected bibliography......Page 472
Integrated IT Project Management Presentation and Microsoft Project Schedules......Page 474
Appendix A Detailed Microsoft Project Schedule-Deliverables Level......Page 475
Appendix B IPM-IT Detailed Microsoft Project Schedule-Deliverables Level......Page 478
Appendix CRUP Detailed Microsoft Project Schedule-RUP Deliverables Level......Page 479
About the Author......Page 486
Index......Page 488