Instant Persuasion - How to Change Your Words to Change Your Life

Cover Page......Page 1
Praise......Page 3
Title Page......Page 5
Copyright Page......Page 6
Dedication Page......Page 7
Contents......Page 9
Acknowledgments......Page 13
Introduction......Page 19
Rule 1: Punch with a Smile......Page 27
Rule 2: Spread Gossip......Page 33
Rule 3: Complain with Impact......Page 39
Rule 4: Use the Two-Part Apology......Page 47
Rule 5: Avoid Superficial Offers......Page 55
Rule 6: Right Your Wrongs......Page 63
Rule 7: Don’t Take Sides......Page 73
Rule 8: Find Factual Solutions......Page 81
Rule 9: Hold Your Tongue......Page 89
Rule 10: Beware of Uncomplimentary Compliments......Page 97
Rule 11: Magnify Praise......Page 105
Rule 12: Close the Deal......Page 113
Rule 13: Save It for Later......Page 121
Rule 14: Make People Your Partners......Page 131
Rule 15: Acknowledge Others in a New Way......Page 141
Rule 16: Show You Care......Page 151
Rule 17: Give a Final Answer......Page 159
Rule 18: Prepare Your Evidence......Page 167
Rule 19: Get Off the Hook......Page 177
Rule 20: Appreciate Criticism......Page 183
Rule 21: Get a Green Light......Page 193
Rule 22: Rein in Roaming Anger......Page 201
Rule 23: Avoid Empty Gestures......Page 211
Rule 24: Create Comfort in a Difficult Time......Page 219
Rule 25: Ask and You’ll Receive......Page 227
Rule 26: Earn Your Favors......Page 235
Rule 27: Disagree Without Being Disagreeable......Page 241
Rule 28: Be a Party-Wise Host......Page 249
Rule 29: Don’t Cave Under Pressure......Page 257
Rule 30: Keep It Private......Page 263
Rule 31: Invite with Caution......Page 271
Rule 32: Have Balanced Conversations......Page 279
Rule 33: Say What You Mean......Page 287
Rule 34: Avoid After-the-Fact Comments......Page 295
Rule 35: Pay with Words......Page 303
Epilogue: Results Beyond Belief......Page 311
About the Author......Page 315
More Instant Persuasion......Page 317