Innovative SAP SuccessFactors Recruiting: A Guide to Creating Custom Integration and Automation

Table of Contents
About the Authors
About the Technical Reviewer
Acknowledgments
Introduction
Chapter 1: Introduction
	What Is ODATA?
		How Do SOAP Web Services and ODATA Differ?
		Data Model Navigation
		ODATA Data Model Example
	How to Execute Simple ODATA Calls
		Prerequisites
		Setting Up Required Users and Permissions
		Calling SuccessFactors from a Browser
		Example: Reading a Requisition Using Postman
			Getting Started with Postman
			Executing a Request Using Postman
		End Result
	Conclusion
Chapter 2: Requisition Create and Update Automation
	Business Scenarios
		Simple Scenario: Small Business Payroll
		Mid-complexity Scenario: Mid-size Business HRIS
		Complex Landscape Scenario
	Relevant ODATA API Objects
		The Job Requisition Object
			Checking the Metadata Structure of the Job Requisition Object
			Exporting Sample Requisition Data
	Case Study: Requisition Update Using CSV File
		Simple Business Scenario Review
		Implementation Steps
	Case Study: Requisition Creation Using Two-Way ODATA Communication
		Mid-complexity Business Scenario Review
		Implementation Steps
	Conclusion
Chapter 3: Requisition Automation Using Middleware
	Evaluating Solutions for Manipulating Recruiting Data
	Case Study: Automatically Adding “Remote” to Remote Job Titles
	Case Study: Automatically Adding Questions to a Requisition
		Requisition Question Background
		Review of Relevant ODATA Entities
		Requesting Job Requisition Question Choices Using Integration Center
		Requesting Job Requisition Question Choices Using Postman
		Adding a Question to a Requisition Using Custom Configuration
		Custom MDF Object to Determine Questions to Add to Requisition
		Example Postman Call to Add Job Requisition Screening Question
	Conclusion
Chapter 4: Candidate Attraction
	Overview of Candidate Attraction
	Strategies and Tools for Increasing Candidate Attraction
	Relevant Business Scenarios for Candidate Attraction That Require Integration
	Case Study: Reposting Using WordPress
	Conclusion
Chapter 5: Enhancing Candidate Engagement
	Strategies and Tools for Increasing Candidate Engagement
	Case Study: Career Site Chatbot
		Introduction to Chatbots
		Systems Architecture
		Process and Data Flow
			Storyboard/Sample Script
			Defining Intents and Slots
			Relevant ODATA API Objects and Functions
				Job Search Intent
				Create Profile and Job Alert Intent
			Data Flow Across Intents and Slots
		Case Study End Results
	Conclusions
Chapter 6: Robotic Process Automation
	Introduction
	Vendor Choices
	Relevant Business Scenarios
	Pros and Cons of Employing RPA
	When to Use RPAs for Recruiting?
	Use Cases for Robotic Process Automation in Recruiting
	Security Considerations
	Conclusions
Chapter 7: Automation Using Integration Center
	Relevant Business Scenarios
	Mass Updates of Recruiting Data Using Separate Integration Center Jobs
	Using the Integration Center to Automate Recruiting Using SuccessFactors as the Source and Destination System
		Why a SuccessFactors to SuccessFactors Integration
		Overview of SuccessFactors to SuccessFactors Integrations
	Case Study: Advancing Candidates Based on Attributes
	Technical Solution
	Conclusion
Chapter 8: Assessment Integration Framework
	Step 1: Provisioning – Check Provisioning Settings
	Step 2: Provisioning – Enable Assessment Integration Feature
	Step 3: Provisioning – Optional Configuration of hardstopStatus
	Step 4: Admin Center – Permissions for Assessment Integration
	Step 5: Admin Center – Importing/Exporting the Assessment Vendor File
	Step 6: Provisioning – Upload Vendor Assessment Packages
	Step 7: Admin Center – Setting Up Event Notification Subscription
	Step 8: Admin Center – Set Up Email Template to Associate with Assessment
	Step 9: Recruiting – Creating a Job Requisition with an Assessment and hardstopStatus
	Step 10: Recruiting – Posting the Job Requisition
	Step 11: Candidate – Undergoing an Assessment
	Step 12: Candidate – View Email Notifications
	Step 13: Assessment Order – Request and Response
	Step 14: Recruiting – Viewing Successful Assessments
	Step 15: Admin Center – Troubleshooting Your Integration
	Step 16: ODATA API Calls
		Querying JobApplicationAssessmentOrder
		Upsert #1: To Indicate That the Assessment Is in Progress
		Upsert #2: To Indicate That the Assessment Is Completed
	Step 17: Recruiting – Visual Confirmation of Assessment Report
	Conclusion
Chapter 9: Additional Custom ODATA Integrations
	Use of Open Standards
	Prebuilt Interfaces to Third-Party Solutions
	ODATA API Overview
	Case Study: Matching Applications to Requisitions Using AI
	Conclusions
Chapter 10: Background Check Integration
	Differences Between Option 1 (APPUI) and  Option 2 (IS)
	Step 1: Permissions in Admin Tools – Enable Background Check Integration
	Step 2: Create Picklists for Background Check
	Step 3: Provisioning – Update the Job Requisition Template
	Step 4: Admin Tools – Enable Other Background Check Vendor
	Step 5: Which Tool Should I Choose – Integration Center or Intelligent Services?
	Step 6: Which ICD to Use – Option 1 (APPUI) or Option 2 (IS)?
	Step 7: Setting Up the Integration Center Template (ICD) for Option 1
	Step 8: Admin Tools – Define Recruiting Vendor, Applies to Option 1 (APPUI) and Option 2 (IS)
	Step 9: Admin Tools – Associate Integration Center Template with Vendor, Applies to Option 1 (APPUI) and Option 2 (IS)
	Step 10: Creating a Job Requisition
	Step 11: Recruiter Actions – Initiate Background Check
	Step 12: Integration Center – Checking Results of Outbound Execution
	Step 13: Setting Up the Integration Using Intelligent Services Center (Option 2)
	Step 14: Setting Up the Integration Center Template (ICD) for Option 2
	Step 15: Moving Job Applications to Background Check Status
	Step 16: Intelligent Services Center – Checking the Results of Outbound Execution
	Step 17: Query JobApplicationBackground CheckRequest for Option 1
	Step 18: Creating the JobApplicationBackground CheckRequest Entity for Option 2
	Step 19: Background Check – Retrieving Candidate Details
	Step 20: Inserting Records into JobApplicationBackgroundCheckResult
	Conclusion
	FAQs
Chapter 11: Candidate Offer Automation Using Business Rules
	Business Rules Overview
	Configuring Business Rules
	Relevant Business Scenarios
	Case Study: Calculating a Recommended Offer Amount
		Business Scenario
		Implementing the Solution
	Conclusion
Chapter 12: Intelligent Services
	Step 1: Permissions in Admin Tools – Enable Intelligent Services
	Standard Event Framework
	Service Event Bus
	Business Rules
		Event Structure and Payload for Recruiting
	Subscribing to an Event
	Troubleshooting Your Integration
	Best Practices to Follow for Intelligent Services
	Combining Intelligent Services with Integration Center
	Troubleshooting Your Combined Integration Using Intelligent Services and Integration Center
	Use Case: Candidate Sourcing
	Conclusions
Chapter 13: Hiring Integration with Non-SAP Systems
	Example Integrations and Automations at Hire
	Relevant Data
		Candidate Object
		JobRequisition Object
		JobApplication Object
		JobOffer Object
	Case Study: Sending Hire Data to a Payroll System Using a Custom CSV Format
	Conclusion
Chapter 14: Conclusion
	Review
	Realizing Business Value
	Limitless Possibilities
	Final Conclusions
Index