Information Systems Solutions: A Project Approach

Tittle
Contents
PART ONE PROJECT AND TEAM ORGANIZATION
	1 Introduction to the Project Approach
		Introduction
			The Historical Role of Information
			A Typical IT Project
		Information System Solutions
			System Solution Activities
			Concepts and Models for Information Systems
			Roles for Information Systems
			The Information System Life Cycle
			Adding Structure to System Acquisition
		Project Management
			Systems Development Life Cycle
			Balancing Structure and Flexibility
		Performing Development Activities
			Technology-Driven Development
			Output-Driven Development
			Data-Driven Development
			Process-Driven Development
			Event-Driven Development
			Object-Oriented Design
			CASE Tool–Driven Development
			Structuring Development Activities in an IT Project
		Field Project Challenges
		Summary
		Key Terms
		Review Questions
		Critical Thinking Exercises
			Individual Exercises
			Group Exercises
		References
	2 Organizing and Working in a Project Team
		Introduction
		Team Theory and Principles
		Building an Effective Team
			Start Up
			Team Evolution
		Team Contract
			Skills Inventory
			Assigning Roles
			Code of Conduct
		Managing a Team
			Successful Teams
			Individual Needs
			Leadership from a Motivational Perspective
		Working in a Team
			Communication
			Manager Relations
		Dealing with Nonperforming Members
			Removing a Member
			Resignation
			Dysfunctional Teams
		Peer Evaluations
		Summary
		Key Terms
		Review Questions
		Critical Thinking Exercises
			Individual Exercises
			Group Exercises
		References
	3 Project Management
		Introduction
		Project Planning
			Using the SDLC for Planning
			The Spiral Model for Project Planning
			Flexible Project Planning
			Planning Mechanisms
			Generating the Plan
		Statement of Work
		Project Execution and Control
			Project Execution
			Controlling Changes in Operations
			Controlling Changes in Requirements
			Monitoring Progress against the Plan
			Taking Corrective Action
			Project Review Points
		Project Management Tools
		Project Communication
			Progress Reports
			Written Reports
			Presentations
			The Final Presentation
		Summary
		Key Terms
		Review Questions
		Critical Thinking Exercises
			Individual Exercises
			Group Exercises
		References
	4 Data Modeling
		Introduction
		Entity Relationship Data Modeling
			Model Components
			Entity Relationship Diagram Symbols
			Building a Simple ERD
			ERD Rules
			Additional Constructs for ERDs
			Simplified, Reduced-Form ERDs
		Conceptual Data Models
		Metadata
		Enterprise Data Models
		Logical Data Models
			The Relational Model
			Relational Schema
			Normalization
			Structured Query Language
			Dimensional Models
		Summary
		Key Terms
		Review Questions
		Critical Thinking Exercises
			Individual Exercises
			Group Exercises
		References
	5 Process and Object Modeling
		Introduction
		Process Models
		Data Flow Diagrams
			DFD Symbols
			Building a Simple DFD
			DFD Rules
			Creating Hierarchical DFDs
		Other Process Models
			IPO Charts
			Process Hierarchy Charts
		Object Models
			Use Case Diagrams
			Class Diagrams
			Sequence Diagrams
			Advantages of Object-Oriented Design
		Summary
		Key Terms
		Review Questions
		Critical Thinking Exercises
			Individual Exercises
			Group Exercises
		References
PART TWO PROJECT DEFINITION
	6 Understanding the Client’s Problem and Organization
		Introduction
		Strategic Alignment
			The Organization Case
			Determining Alignment
		The Project Definition Report
			Project Statement
			Strategic Alignment
			Proposed System Features
			Constraints
			Scope
			Examples of Project Definition Materials
		Working with the Client
			Professional Behavior
			Prepare for a Visit
			Make a Visit
		Information Collection Approaches
			Interviews
			Group Interviews
			Documents
			Observation
			Surveys and Sampling
		Summary
		Key Terms
		Review Questions
		Critical Thinking Exercises
			Individual Exercises
			Group Exercises
		Reference
	7 Learning from the Current Situation
		Introduction
		Information Collection
		Current Situation Narrative Model
			Description of Current Operations
			Physical and Organizational Infrastructure
			Problem Analysis
			Retention and Change Analysis
			Correctness and Completeness with Multiple Representations
		Current Operation Graphical Process Model
			Guidelines
			Process Model Metadata
		Current Operation Graphical Data Model
		The Project Definition Presentation
		Completing the Project Definition Stage
		Summary
		Key Terms
		Review Questions
		Critical Thinking Exercises
			Individual Exercises
			Group Exercises
PART THREE PROPOSED SYSTEM
	8 Proposed System Specifications
		Introduction
		Goals and Outcomes
		Concepts for the Proposed System
			Problem-Solving Methods
			Organizational Models
			Design Approaches
		Narrative Specifications
			Narrative Format
			GB Video Narrative Model
		Graphical Process Specifications
			Modified Data Flow Diagrams
			The Context-Level DFD
			The First Explosion MDFD
			Additional Explosions
		Graphical Data Specifications
		Metadata Specifications
		Object-Oriented Design Specifications
			Use Case Diagrams
			Class Diagrams
		Summary
		Key Terms
		Review Questions
		Critical Thinking Exercises
			Individual Exercises
			Group Exercises
		References
	9 Alternatives, Evaluation, and Recommendation
		Introduction
		Making Choices
		Alternative Solutions
			Choosing a Design Option
			Choosing Functionality
			Choosing a Sourcing Option
			Choosing Infrastructure
			Evaluating Performance
			Describing Alternative Solutions
		Evaluation
			Feasibility
			Risk Analysis
			Cost/Benefit Analysis
			Evaluation Metrics
			Features Analysis
		An Example of Alternatives
		The Evaluation Comparison and the Recommendation
			The Recommendation
			Client Approval to Proceed
		Summary
		Key Terms
		Review Questions
		Critical Thinking Exercises
			Individual Exercises
			Group Exercises
		References
PART FOUR SYSTEM DELIVERY
	10 Outsourcing
		Introduction
		The Outsourcing Process
			Models of Outsourcing
			Determining Requirements
		Product Features
			Functional Features
			Operational Features
		Vendor Roles
			Vendor Features
			Product/Vendor Selection Issues
		Request for Proposal
			RFP Content
			GB Video RFP Example
		Features Evaluation
			Ranking Methods
			Identifying Candidate Solutions
			Assigning Ratings
			Outcomes
			GB Video Example of a Weighted Features Analysis
			Contracts
		Summary
		Key Terms
		Review Questions
		Critical Thinking Exercises
			Individual Exercises
			Group Exercises
	11 System Design
		Introduction
		A System Design Framework
			Physical Infrastructure
			Organizational Infrastructure
			Infrastructure Example
		Specifying Data Structure
			Relational Schema
			Metadata
			Other Data Schema
		Specifying Processes
			Program Structure Charts
			Physical Data Flow Diagrams
			Process Model Metadata
		Module Design
			Module Specification
			Pseudocode
			Metadata for Module Logic
			TIPOT Charts
		Dialog-Driven Systems Design
			Page Navigation Maps
			Page Action Maps
			Page Navigation and Action Map Metadata
		Data Warehouse Design
			Dimensional Models
			Data Warehouse Metadata
			The Extraction-Transform-Load Process
		Summary
		Key Terms
		Review Questions
		Critical Thinking Exercises
			Individual Exercises
			Group Exercises
		References
	12 Proof of Concept
		Introduction
		Types of POC Models
			Package POC Models
			Prototype POC Models
		Using a POC Model
			Evaluating Operational Feasibility
			Evaluating Design Parameters and Compatibility
		Prototype-Based Design
		Building a Prototype
			Choosing a Focus
			Making Initial Design Decisions
			Generating Code
			Schedules and Assignments
			Coding and Design Specifications
		A GB Video Prototype
			Creating the Tables
			Coding the GB Prototype
		Summary
		Key Terms
		Review Questions
		Critical Thinking Exercises
			Individual Exercises
			Group Exercises
	13 Project Completion
		Introduction
		Testing Plans
			Desk Checks
			Walk-Through Tests
			Design Specifications Walk-Through Tests
			Operational Testing
			Post-Implementation Tests
			Documentation Clearance
		Implementation
			The Implementation Plan
			Implementation Strategies
			Training
			Maintenance Plan
			Documentation
			System Controls
			Disaster Plans
			Post-Implementation Audit Plan
			GB Video Implementation Plan
		Closing the Project
		Summary
		Key Terms
		Review Questions
		Critical Thinking Exercises
			Individual Exercises
			Group Exercises
		Reference
Appendix GB Video Final Report
Index