Information Systems Outsourcing: Enduring Themes, Emergent Patterns and Future Directions

Front Matter....Pages I-IX
Front Matter....Pages 1-1
Information Systems Outsourcing in the New Economy — An Introduction....Pages 3-23
On the Theoretical Foundations of Current Outsourcing Research....Pages 24-44
Front Matter....Pages 45-45
Costs, Transaction-Specific Investments and Vendor Dominance of the Marketplace: The Economics of IS Outsourcing....Pages 47-76
Outsourcing of Information Systems in Small and Medium Sized Enterprises: A Test of a Multi-Theoretical Causal Model....Pages 77-99
IT Sourcing — A Dynamic Phenomenon: Forming an Institutional Theory Perspective....Pages 100-130
A Taxonomy of Employment Insourcing and Outsourcing Strategies in Information Systems....Pages 131-152
Front Matter....Pages 153-153
Managing IT Outsourcing Risk: Lessons Learned....Pages 155-176
Applying Traditional Risk-Return Analysis to Strategic IT Outsourcing Decisions....Pages 177-186
Further Thoughts on Information Structure, Knowledge Management and Outsourcing....Pages 187-194
Current and Future Directions of IS Outsourcing....Pages 195-220
Relational Exchange Theory and IS Outsourcing: Developing a Scale to Measure Relationship Factors....Pages 221-250
Front Matter....Pages 251-251
The Normative Value of Transaction Cost Economics: What Managers Have Learned About TCE Principles in the IT Context....Pages 253-276
Spiraling Effect of IS Outsourcing Contract Interpretations....Pages 277-310
Success of Outsourcing and Strategic Alignment as Predictors of IS Effectiveness....Pages 311-328
Outsourcing: A View from Those Doing the Work....Pages 329-347
Four Stories of Information Systems Insourcing....Pages 348-392
Front Matter....Pages 393-393
IS Integration in the Internet Age: Exploring Alternate Infrastructure Sourcing Strategies....Pages 395-414
Transaction Platforms as Flexible Interorganizational Systems: The Case of M-Commerce Payment Services in the Financial Logistical Management of the Dutch Payment Industry....Pages 415-431
Cybermediaries Supporting the Management of Independent Workers: A Case Study of Extended Outsourcing Relationships....Pages 432-447
Front Matter....Pages 449-449
Application Service Provision: The IS Infrastructure Context....Pages 451-473
Front Matter....Pages 449-449
A Market Segmentation Strategy for Developing an ASP Business....Pages 474-496
Impact of Vendor Capabilities on ASP Performance....Pages 497-512
Service Provision and the Net: Risky Application Sourcing?....Pages 513-534
Back Matter....Pages 535-538