Information systems : what every business student needs to know

Content: PART I: ABOUT INFORMATION SYSTEMS  Why Information Systems Matter in Business: And to You Chapter Outline Why This Chapter Matters Chapter Take-Aways  Value of Information Systems and Information Systems  What Is Information, Really? Legal and Ethical Information Use Key Point Recap  Key Terms  Review Questions Discussion Questions  Springfield Metro Medical Associates Case 1: Trusting A Spreadsheet Too Much  Questions  Case 2: Swissquote  Questions  References   Role of Information Systems in Business Chapter Outline  Why This Chapter Matters  Chapter Take-Aways  A Perspective On Information Systems Competitive Strategies  Five Basic Competitive Forces Value Chain  Key Point Recap  Key Terms Review Questions  Discussion Questions  Springfield Metro Medical Associates Case Questions Case 1: Using Social Media to Compete  Questions  Case 2: Pharmacy Processes  Questions  References  PART II: TECHNOLOGY FUNDAMENTALS  Information Systems Hardware  Chapter Outline  Why This Chapter Matters  Chapter Take-Aways Computer Structure Switches: The Basic Hardware Building Blocks  Computer System Components Computer Categories  Key Point Recap  Key Terms  Review Questions  Discussion Questions  Springfield Metro Medical Associates  Questions  Case 1: The Green Grid Measures Energy Efficiency Questions Case 2: Meltin'Pot Deploys Blade Servers  Questions  References   Information Systems Software  Chapter Outline  Why This Chapter Matters  Chapter Take-Aways  Software Concepts System Software Application Software Software Licensing Embedded Software  Key Point Recap Key Terms  Review Questions  Discussion Questions  Springfield Metro Medical Associates Questions  Case 2: Rescuing Food  Questions  References  Data, Databases, and Database Management  Chapter Outline  Why This Chapter Matters  Chapter Take-Aways  The Database Concept Operational Databases Databases for Decision Making Database Management Systems  Database Security Key Point Recap  Key Terms Review Questions Discussion Questions  Springfield Metro Medical Associates Questions Case 1: Netflix Moves to Cassandra  Questions  Case 2: Mapping Aleppo  Questions  References  Information Networks Chapter Outline  Why This Chapter Matters Chapter Take-Aways Communication Links And Networks  Communication Links And Devices Local Area Networks Wide Area Networks And The Internet Internet Applications Network Security Key Point Recap  Key Terms Review Questions Discussion Questions Springfield Metro Medical Associates Questions  Case 1: Connecting Remote Areas in Michigan  Questions  Case 2: Helping Mothers Have Healthy Babies in Ghana  Questions  References  PART III: INFORMATION SYSTEMS AT WORK  Integrating the Organization  Chapter Outline Why This Chapter Matters Chapter Take-Aways  History: Information Silos Functional Information Systems Transaction Processing Enterprise Resource Planning Systems Enterprise Application Integration Intranets  Integrating Society Key Point Recap  Key Terms  Review Questions  Discussion Questions  Springfield Metro Medical Associates  Questions Case 1: City Of Edinburgh Modernizes  Questions  Case 2: Serenic Accounting Software  Questions  References   Connecting with Customers and Suppliers  Chapter Outline  Why This Chapter Matters  Chapter Take-Aways  E-Business And E-Commerce Customer Relationship Management Connecting Through Social Networks  Supply Chain Management Extranets Key Point Recap  Key Terms  Review Questions Discussion Questions  Springfield Metro Medical Associates Questions  Case 1: AliMed EDI  Questions  Case 2: The Risky Supply Chain Questions  References  Making Better Decisions Chapter Outline  Why This Chapter Matters  Chapter Take-Aways  Decision-Making Concepts Model-Driven Decisions Data-Driven Decisions Group Decisions Dashboards  Key Point Recap  Key Terms Review Questions  Discussion Questions  Springfield Metro Medical Associates Questions  Case 1: Predictive Analytics And Yogurt Questions Case 2: Data Warehousing At Volvo  Questions  References   PART IV: MANAGING INFORMATION SYSTEMS  Planning and Selecting Information Systems  Chapter Outline  Why This Chapter Matters  Chapter Take-Aways  The Information Systems Steering Committee  Setting Priorities Make Or Buy?  Selecting Software After the Contract Is Signed  Key Point Recap  Key Terms  Review Questions  Discussion Questions Springfield Metro Medical Associates Questions  Case 1: Muddle Through or Replace? Questions Case 2: Planning for Data Growth  Questions References  Developing Information Systems  Chapter Outline Why This Chapter Matters  Chapter Take-Aways  Overview Of Software Development  The System Development Life Cycle Approach Other System Development Approaches Managing The Development Process Key Point Recap  Key Terms  Review Questions  Discussion Questions  Springfield Metro Medical Associates  Questions  Case 1: The Gendarmes Move to Linux Questions  Case 2: Moody's And Aaron's Go Agile  Questions  References  Managing Information Systems  Chapter Outline  Why This Chapter Matters  Chapter Take-Aways  Linking Strategy  Information Systems Department Information Systems Jobs And Careers Managing Information Systems Security Key Point Recap  Key Terms  Review Questions Discussion Questions  Springfield Metro Medical Associates  Questions  CASE 1: Underwater Data Centers: Should You Worry?  Questions  CASE 2: Snoops on The Inside  Questions  References   Index