Information and Communication Technologies in Tourism 2014: Proceedings of the International Conference in Dublin, Ireland, January 21-24, 2014

Front Matter....Pages i-xvii
Front Matter....Pages 1-1
Mobile Social Travel Recommender System....Pages 3-16
Mobile Apps Devoted to UNESCO World Heritage Sites: A Map....Pages 17-29
An Analysis of Mobile Applications Classification Related to Tourism Destinations....Pages 31-44
Hotel Mobile Apps. The Case of 4 and 5 Star Hotels in European German-Speaking Countries....Pages 45-57
The Effects of Presence Induced by Smartphone Applications on Tourism: Application to Cultural Heritage Attractions....Pages 59-72
CT-Planner4: Toward a More User-Friendly Interactive Day-Tour Planner....Pages 73-86
Context-Aware Points of Interest Suggestion with Dynamic Weather Data Management....Pages 87-100
Business Model of Mobile Service for Ensuring Students’ Safety Both in Disaster and Non-disaster Situations During School Trips....Pages 101-114
Predicting from GPS and Accelerometer Data When and Where Tourists Have Viewed Exhibitions....Pages 115-127
Front Matter....Pages 129-129
An Investigation into the Use of Social Media Marketing and Measuring its Effectiveness in the Events Industry....Pages 131-144
Investigating Social Media Marketing in the Hospitality Industry: Facebook and European Hotels....Pages 145-157
Strategic Use of Social Media Affordances for Marketing: A Case Study of Chinese DMOs....Pages 159-173
SoCoMo Marketing for Travel and Tourism....Pages 175-185
Content Curation and Narrative Tourism Marketing....Pages 187-199
Destination Benchmarking with Geotagged Photographs....Pages 201-211
The Adoption of Pinterest for Destination Marketing: The Case of Austrian Destinations....Pages 213-225
Activity and Influence of Destination Brands on Twitter: A Comparative Study of Nine Spanish Destinations....Pages 227-236
Front Matter....Pages 237-237
How Emotional Do We Get? A Closer Look into the Trip Advisor Dialogue....Pages 239-252
Sentiment Analysis: Extracting Decision-Relevant Knowledge from UGC....Pages 253-265
Breaking Up is Hard to Do: Why Do Travellers Unlike Travel-Related Organizations?....Pages 267-279
Front Matter....Pages 237-237
Measuring Emotions in Real Time: Implications for Tourism Design....Pages 281-295
Front Matter....Pages 45-45
Exploring the Role of Facebook in Re-Shaping Backpacker’s Social Interactions....Pages 299-312
Analysing Ecotourists’ Satisfaction in Socialisation and Knowledge Sharing Intentions via Social Media....Pages 313-326
Opinion and Consensus Dynamics in Tourism Digital Ecosystems....Pages 327-338
Co-creation Through Technology: Dimensions of Social Connectedness....Pages 339-352
Front Matter....Pages 353-353
An Exploratory Study on Restaurant Review Websites....Pages 355-365
Measuring Hotel Service Quality from Online Consumer Reviews: A Proposed Method....Pages 367-379
Online Review Contents and Their Impact on Three and Four-Star Hotel Reservations: Some Evidence in Italy....Pages 381-393
Towards a Better Understanding of the Cognitive Destination Image of Euskadi-Basque Country Based on the Analysis of UGC....Pages 395-407
Front Matter....Pages 409-409
Adaptive Strategies to Technological Change: Understanding Travellers Using the Internet for Trip Planning....Pages 411-423
Assessing Structure of Online Channel Use by American Travellers....Pages 425-437
Older Tourists: An Exploratory Study on Online Behaviour....Pages 439-452
Analysing the Traveller Activities Network for Strategic Design: A Case Study of Baltimore, MD....Pages 453-465
Facebook it: Evaluation of Facebook’s Search Engine for Travel Related Information Retrieval....Pages 467-480
A Literature Framework Analysis of Online Hotel Accommodation Process Factors....Pages 481-494
Front Matter....Pages 495-495
Pervasive Augmented Reality Games to Experience Tourism Destinations....Pages 497-509
Dublin AR: Implementing Augmented Reality in Tourism....Pages 511-523
Gamification in Tourism....Pages 525-537
Expectation of Travel Experiences with Wearable Computing Devices....Pages 539-552
Smart Tourism Destinations....Pages 553-564
Front Matter....Pages 495-495
NFC Smart City: Cities of the Future—A Scenario Technique Application....Pages 565-577
The Impact of Potential Travellers’ Media Cultural Experiences....Pages 579-592
Front Matter....Pages 593-593
Website Development in Tourism and Hospitality: The Case of China....Pages 595-608
Measuring the Global Readiness of Airline Websites: Are They Speaking the World’s Languages?....Pages 609-620
Digital Divide in Tourism: An Exploration of the Digital Divide Through Quantitative Analysis of the World’s National Tourism Organisations Websites....Pages 621-635
An Analysis of the Key Factors Affecting the Success of a Re-Launched Destination Marketing Website in the UK....Pages 637-649
The Website Quality of the Regional Tourist Boards in the Alps: Ten Years Later....Pages 651-663
Hotel Websites, Web 2.0, Web 3.0 and Online Direct Marketing: The Case of Austria....Pages 665-677
Measuring the Perceived Image of Lithuania Through its Destination Management Organization Website....Pages 679-691
Examining Online Brand Image Dimensions from Hotel Managers and Customers Perspectives in Relation to Herzberg’s Two-Factor Theory....Pages 693-706
Front Matter....Pages 707-707
Listening to CEOs: A New Perspective to Study Technology Adoption in Hotels....Pages 709-722
Barriers Affecting Social Media Adoption in Finnish Tourism Businesses....Pages 723-731
Prioritisation of Key Performance Indicators in an Evaluation Framework for Determining the Economic Value and Effectiveness of Internet Room Diagramming Solutions by the Application of AHP....Pages 733-745
Study on Factors to Adopt Mobile Payment for Tourism E-Business: Based on Valence Theory and Trust Transfer Theory....Pages 747-759
Front Matter....Pages 761-761
eLearning Courses Offered by Tourism Destinations: Factors Affecting Participation and Awareness Among British and Indian Travel Agents....Pages 763-775
The Property Management System: The View from the Front Desk on Training and Performance....Pages 777-783
Sharing Internship Experience on the Internet: A Study of Tourism and Hotel Management College Students....Pages 785-797
Front Matter....Pages 799-799
Substitution Effects Across Hotel Distribution Channels....Pages 801-812
Online Auctions for Selling Accommodation Packages: A Readiness-Intensity-Impact Analysis....Pages 813-826
Toward a Characterisation of the Maturity of Organisational Online Capabilities: The Case of Hotel Distribution in Morocco....Pages 827-839
Front Matter....Pages 799-799
Assessing the Visibility of Hotels on Smartphones: A Case Study of Hotels in Hong Kong....Pages 841-854
Mobile Devices as a Tourism Distribution Channel: Perceptions of Visitors to National Parks in South Africa....Pages 855-867
A Web Platform to Generate and Deliver Mobile Web Contents Without Programming Skills....Pages 869-881
Constructing a Data Warehouse Based Decision Support Platform for China Tourism Industry....Pages 883-893
Destination Inspiration Using eTourism Tool....Pages 895-907