Information and Communication Technologies in Tourism 1999: Proceedings of the International Conference in Innsbruck, Austria, 1999

Front Matter....Pages I-XII
Using Data Mining in Analysing Local Tourism Patterns....Pages 1-10
Towards interactive tourism: capitalising on virtual and physical value chains....Pages 11-24
Tourism as an information business: The Strategic Consequences of e-Commerce for Business Travel....Pages 25-35
DBM as a Source of Competitive Advantage for the Hotel Industry....Pages 36-45
Printing-on-demand as a channel for tourist information....Pages 46-53
The Internet as a Marketspace — The Percepton of the Consumers....Pages 54-65
The Tourist as Value Creator on the Internet....Pages 66-76
The Impact of the Internet on Consideration Sets — the case of International Tourist Destinations....Pages 77-87
The Impact of the Internet on the Information Search Process and Tourism Decision Making....Pages 88-97
The Analysis of Demographic Profiles and Prospects of Internet Users in National Tourism Organisations....Pages 98-107
Holiday Packages on the Web....Pages 108-118
The Use of the Internet as a New Marketing Tool to Promote New Tourist Destinations in Asia....Pages 119-129
Matching traveller preferences to destination and product characteristics: It’s all a matter of semantics....Pages 130-139
Information technology and tourism education in Australia: an industry view of skills and qualities required in graduates....Pages 140-150
A General Datamodel for Tourism Information Systems....Pages 151-160
Modelling of an electronic tourism market....Pages 161-171
An architecture for a distributed travel reservations system....Pages 172-178
Measuring Tourism Consumer Behaviour Using ESCAPE: a Multimedia Interview Engine for Stated Choice and Preference Experiments....Pages 179-190
A Speech-to-Speech Translation based Interface for Tourism....Pages 191-200
Hotel Reservation Systems on the Internet — Custom Design vs. Standard Software....Pages 201-217
The cost and benefits of Information Technology and the Internet for small and medium-sized tourism enterprises....Pages 218-227
Distributing B&B accommodation in York, UK: Advantages and developments emerging through the Internet....Pages 228-237
Comparing Operating Ratios for Small and Medium Hotel and Restaurant Businesses. A Decision Support System Using Internet Technology....Pages 238-246
A comparative study of ICT and Tourism and Hospitality SMEs in Europe....Pages 247-258
Distribution of Danish holiday cottages via the Internet/WWW....Pages 259-269
Electronic Invoicing for a Hotel Management Computer Network System....Pages 270-278
From intra-regional competition towards intra-regional cooperation in tourism: The concept of Telecooperation and Virtual Enterprises in the regional tourism business....Pages 279-289
Factors Affecting the Contribution of Information Technology in the Hospitality Industry....Pages 290-299
The Productivity Paradox and the Hospitality Industry....Pages 300-309
The Future is Feminine Gender issues and information systems in hospitality and tourism....Pages 310-317
Combinatorial Optimisation Based Decision Support System for Trip Planning....Pages 318-327
User Interfaces in Information and Reservation Systems: Classification and Development Issues....Pages 328-336
The Airtours Cruise Intranet: Streamlining the distribution of information, knowledge and money....Pages 337-346
Emerging technologies and their role in developing a marketing information system(MKIS) for tourism and hospitality products....Pages 347-356
The New Extranet for the Norwegian Tourism Industry....Pages 357-364
The Use of Internet and Intranet In American Convention and Visitors Bureaus....Pages 365-375
Networking for Growth and Digital Business: Local Urban Tourism SMTEs and ICT....Pages 376-387
Publishing tourism statistics and market intelligence on the Internet....Pages 388-397
Destination Marketing System Strategies: Refining and Extending an Assessment Framework....Pages 398-407
Back Matter....Pages 408-411