Industrial Engineering and Operations Management: XXIX IJCIEOM, Lisbon, Portugal, June 28–30, 2023 (Springer Proceedings in Mathematics & Statistics, 431)

Organization
	Conference Chair
	Organizing Committee
	Local Organizing Committee
	Scientific Committee
	Keynote Speakers
	International Secretary
Preface
	Introduction
	Book Overview
	Final Remarks
	Acknowledgments
	Guest Editor Preface
	References
Contents
Blockchain Application for the Supply Chain Optimization
	1 Introduction
	2 Literature Review
		2.1 The Bullwhip Effect in Product Delivery
		2.2 Blockchain in Response to Expectations
		2.3 Machine Learning Application
	3 Proposed Conceptual Model
	4 Case Study
	5 Conclusions
	References
A Proposal of Web Application for the Study and Resolution of the Job Shop Problem with Makespan Minimization Via Mixed Intege...
	1 Introduction
	2 Theoretical Foundation
		2.1 The Formal Definition of JSSP
		2.2 Manne´s Disjunctive Model
		2.3 Liao and You Disjunctive Model
		2.4 Time-Indexed Model
		2.5 Rank-Based Model
	3 Software Proposal
		3.1 Job Shop Web User Manual
	4 Numerical Application
	5 Conclusion
	References
An Approach to the Design of Resilient Biomass Supply Chain Using Discrete Event Simulation
	1 Introduction
		1.1 Research Context
		1.2 Literature Review
		1.3 Main Contributions
	2 Methodology
	3 Case Study
		3.1 Results and Discussion
	4 Conclusions
	References
Industrial Production and Economic Growth Since the 1950s: Analysing the Portuguese Case Using Kaldorian and Causality Approac...
	1 Introduction
	2 Economic Growth and Industrial Production in Portugal Since the 1950s: A Brief Illustrative Analysis
	3 Empirical Methodology
		3.1 Models
		3.2 Data and Time Horizon
	4 Estimated Results and Discussion
	5 Conclusion
	References
Green Logistics, Reverse Logistics, Sustainable Logistics, and Eco-efficiency in the Construction Industry
	1 Introduction
	2 Literature Review
		2.1 Green Logistics, Reverse Logistics, and Sustainable Logistics
		2.2 Logistic Eco-efficiency
	3 Methodology
	4 Gaps and Research Trends
	5 Conclusions
	References
Suicide Prediction in Workers Using Neural Networks and Stress-Related Factors
	1 Introduction
		1.1 Suicide
		1.2 Pattern Recognition
		1.3 Neural Networks
	2 Methodology
	3 Results
	4 Conclusion
	References
Method for Improving the Control of Suppliers Aiming at Operational Excellence
	1 Introduction
	2 Supplier Control
	3 Excellence in Quality
	4 Supplier Control and Organizational Sustainability
	5 Methodology
		5.1 Selecting the Population and Sample
		5.2 Instruments and Tools Used
		5.3 Data Collection
		5.4 Data Analysis and Actions
	6 Results
	7 Discussion of Results
	8 Conclusion
	References
Research on Potential Usage of Residual Biomass in Marine Ports
	1 Introduction
	2 Literature Overview
		2.1 Studies About Renewable Energy Sources in Ports
		2.2 Energy Transition in Seaports
	3 Residual Biomass Usage in Marine Ports
	4 Proposed Biomass Integration in Marine Ports
	5 Conclusions
	References
Optimisation Models for Scheduling Extraordinary University Exams with a Minimum Rest Time Between Consecutive Exams
	1 Introduction
	2 Problem Description
	3 EES-RR-MILP Model Formulation
		3.1 Objective Function
		3.2 Constraints
	4 EES-NRR-MILP Model Formulation
		4.1 Objective Function
		4.2 Constraints
	5 Application of the Models to the ETSII of the UPV
		5.1 Computational Efficiency
	6 Conclusions
	References
Diagnosis Model Proposal for Improvement Opportunity in Project Management: An Approach from the Perspective of Lean Waste
	1 Introduction
	2 Theoretical Background
		2.1 Lean Approach
		2.2 Waste Management in the Lean Approach
		2.3 Lean Management Applied in Other Areas of Knowledge
	3 Methodology
	4 Results and Discussion
		4.1 Evaluation of Internal Procedures by Project Teams
		4.2 Case Study: Test Coverage of New Features by the Camera Test Team
	5 Conclusion
	References
Design of a Corporate Training Academy: The Case Study of a Pharmaceutical Company
	1 Introduction
	2 Literature Review
		2.1 The Importance of Human Capital
		2.2 Training Management
		2.3 Learning Tools
		2.4 Evaluation of the Learning Process
		2.5 Quality: Role in the Pharmaceutical Industry
	3 Case Study
		3.1 Current Situation
		3.2 Diagnosis of Problems
	4 Proposed Good Practices Model
		4.1 1st Phase - Planning: Planning the Academy
		4.2 2nd Phase - Do / Execute: Building and Developing the Academy
		4.3 3rd Phase - Check: Assessment
		4.4 4th Phase - Act: Monitoring and Continuous Improvement
	5 Model Validation
	6 Model Validation
		6.1 1st Phase - Planning: Planning the Academy
		6.2 2nd Phase - Do / Execute: Building and Developing the Academy
		6.3 3rd Phase - Check: Assessment
		6.4 4th Phase - Act: Monitoring and Continuous Improvement
	7 Results
		7.1 Impact on the Trainee´s Learning Path
		7.2 Impact on the Training Management System
		7.3 Impact on the Trainee Motivation
	8 Conclusions
	9 Suggestions for Future Work
	References
Socioenvironmental Effectiveness of IoT: Structure and Elements of a Proposal Assessment Tool
	1 Introduction
	2 Concepts
	3 Research Methodology
	4 Result
	5 Discussion
	6 Conclusions
		6.1 Managerial and Theory Contributions
		6.2 Research Limitations and Suggestions for Future Research
	References
Monte Carlo Simulation Applied for the Identification of Arrival and Departure Constraints at the São Paulo International Airp...
	1 Introduction
	2 Simulation
		2.1 Monte Carlo Simulation
		2.2 Monte Carlo Simulation Applied to Airport Operations Management
	3 Case Study
		3.1 Application of Monte Carlo Simulation
		3.2 Results
	4 Conclusion
	Appendix
	References
Binary Programming for Allocation of Players in Soccer Competitions by a Canadian Sports Event Management Company
	1 Introduction
	2 Mathematical Programming
		2.1 Operations Research in Sports
		2.2 Binary Programming and the Allocation Problem in Sports
	3 Case Study
		3.1 Computational Implementation
		3.2 Results
	4 Conclusion
	Appendix - Problem Structure in MS EXcel and Competitions by Team Size
	References
Analysis of Dentists Allocation in Health Care Centers: A Case of Qatar
	1 Introduction
	2 Review of Literature
	3 Model Development
	4 Data Collection and Analysis
		4.1 Results of the Analysis
	5 Conclusions and Limitations
	References
Digital Technologies and Lean 4.0: Integration, Benefits, and Areas of Research
	1 Introduction
	2 Methodology
	3 Results and Discussion
		3.1 Bibliometric Analysis
		3.2 Content Analysis: Industry 4.0 and Lean in the Digital Age
			3.2.1 Integration of Digital Technologies into Lean Tools
			3.2.2 Benefits of Integration of Digital Technologies into Lean Tools and Its Main Research Areas
	4 Conclusion
	References
Continuous Improvement Related Performance: A Bibliometric Study and Content Analysis
	1 Introduction
	2 Research Methodology
		2.1 Bibliometric Analysis
		2.2 Content Analysis
	3 Results
		3.1 Bibliometric Analysis Results
		3.2 Content Analysis Results
		3.3 Performance Modalities Related to Continuous Improvement
	4 Conclusion
	References
Process Monitoring Applied to Performance Indicators of Manufacturing Process
	1 Introduction
	2 Materials and Methods
		2.1 Overall Equipment Effectiveness
		2.2 Process Monitoring
	3 Results and Discussions
	4 Conclusions
	References
Selective Openness in the Additive Manufacturing Industry: An Exploratory Modeling Analysis
	1 Introduction
	2 Background
		2.1 Selective Openness in the AM Industry
		2.2 Competitive Dynamics Amidst New Product Diffusion
	3 Methods
	4 Results
		4.1 Firm-Level Outcomes
		4.2 Industry-Level Outcomes
	5 Conclusion
	Supplementary Appendix: Model Extensions
	References
Marketing Campaigns and Consumer Behavior: The Long and Winding Road to Induce Sustainable Practices
	1 Introduction
	2 Theoretical Background
		2.1 Five Adaptive Tendencies of Human Behavior
		2.2 Advertising Text: Apollonian Versus Dionysian
	3 Method
	4 Results: Statistical Analysis for Acceptance of Ads
	5 Discussion and Conclusion
	References
Design of a Controller by Pole Placement Applied to a Production and Inventory System
	1 Introduction
	2 Literature Review
	3 Analysis of a Production System Based on Open Loop Orders and Inventories
		3.1 Open Loop Simulation
	4 Problem Statement
		4.1 Augmented System
	5 Closed Loop System
		5.1 Close Loop Simulation
	6 Conclusions
	References
Project Management in Hospital Environments: A 5-Year Systematic Literature Review
	1 Introduction
	2 Theoretical Background
		2.1 Project Management
		2.2 Project Performance Domains and Project Management Artifacts
	3 Methodology
	4 Results and Discussion
		4.1 Overall Analysis
		4.2 Characteristics of the Analysed Studies
		4.3 Results and Improvements Found
		4.4 Difficulties in Hospital Projects
	5 Conclusion
	References
Preparing Human Factors for Digital Transformation: A Framework for Innovations in Industrial Engineering Education
	1 Introduction
	2 Industry 4.0 Challenges for Human Factors
	3 Methods
	4 Proposal of Framework and Discussions
		4.1 PDCA Cycle
			4.1.1 Plan: Planning of the Activities
			4.1.2 Do: Development of Synchronous and Asynchronous Activities
			4.1.3 Check: Peer Assessment
			4.1.4 Act: Results Analysis and Improvements Identification
		4.2 Framework
	5 Conclusions
	References
Multicriteria Decision for Electrified Vehicles Selection using Analytical Hierarchy Process Method
	1 Introduction
	2 Background
		2.1 Electrification Technologies
		2.2 Financial Incentives
	3 Materials and Methods
		3.1 Definitions of Criteria and Alternatives
			3.1.1 Purchase Price
			3.1.2 Performance
			3.1.3 Safety
			3.1.4 Comfort
			3.1.5 Operating Costs
	4 Results and Discussion
	5 Conclusion
	References
BIM Critical Factors-Based Framework Towards Digitalization of Construction in the Public Sector
	1 Introduction
	2 Background
		2.1 Critical Success Factors for BIM
		2.2 MCDM Methods for CSFs Assessment
	3 Research Methodology
		3.1 Research Steps
		3.2 Data Collection
		3.3 Data Analysis
	4 Results and Discussion
		4.1 Weight Allocation with FAHP
		4.2 Ranking with FVIKOR and Framework Proposal
	5 Conclusions
	References
Evaluation of the Implementation of Recycling, Reuse, Remanufacturing, and Reduction in the Reverse Chain of Brazilian WEEE: S...
	1 Introduction
	2 Systematic Literature Review and Hypothesis Development
		2.1 WEEE Reverse Logistics/Chain Promoted Recycling, Reuse, Reduction and Remanufacturing
	3 Research Methodology
	4 Results
	5 Conclusion
	References
Artificial Intelligence in Supply Chain Management: A Systematic Literature Review and Guidelines for Future Research
	1 Introduction
	2 Materials and Methods
		2.1 Search Strategy
		2.2 PRISMA Protocol
	3 Results
		3.1 Sustainability
			3.1.1 Environment
		3.2 Artificial Intelligence Techniques
		3.3 Big Data
		3.4 Automatization
	4 Discussion
	5 Conclusions
		5.1 Theoretical and Managerial Contributions
		5.2 Research Limitations and Suggestions for Future Research
	References
Analysis of the ANEEL Consumer Satisfaction Index Through the Application of Item Response Theory
	1 Introduction
	2 Theoretical Framework
		2.1 ANEEL Consumer Satisfaction Index
		2.2 Item Response Theory
	3 Materials and Methods
	4 Results and Discussions
	5 Conclusion
	References
Edtechs in the Context of the Industry in Digital Transformation: Main Research Directions
	1 Introduction
	2 Digital Transformation in Industries and Edtechs
		2.1 Digital Transformation in Industries 4.0 and 5.0
		2.2 Edtechs
	3 Methodology
	4 Results and Discussions
		4.1 Bibliometric Analysis
		4.2 Qualitative Analysis
		4.3 Main Research Drivers for Edtechs in the Context of Industrial Digital Transformation
	5 Conclusion
	References
An Environmental Analytical Model to Assess the Decarbonization Potential of Municipal Solid Waste-Based Hydrogen Production R...
	1 Introduction
	2 Materials and Methods
	3 Results and Discussion
	4 Conclusions
	References
Bullwhip Effect in the Supply Chain: An Exploratory Study in a Brazilian Company
	1 Introduction
	2 Literature Review
		2.1 Bullwhip Effect
		2.2 Related Works
	3 Methodology
	4 Results
		4.1 Causes of the Bullwhip Effect
	5 Conclusion
	References
Big Data Analytics to Identify Failures in Production Machines and Propose a Preventive Maintenance Plan
	1 Introduction
	2 Literature Review
	3 Data and Methods
	4 Results
		4.1 Descriptive Statistics
		4.2 Multivariate Statistics
	5 Insights and Contributions: Preventive Maintenance Plan
	6 Conclusion
	References
Mapping the Interlinkages Between Humanitarian Operations and Sustainable Development Goals Through Literature Review
	1 Introduction
	2 Method
	3 Results and Discussions
		3.1 Research Agenda
	4 Conclusion
	References
Human Performance of Manual Sorting: A Stochastic Analytical Model
	1 Introduction
	2 Material and Methods
		2.1 The Operator´s Sorting Time
		2.2 The Stochastic Analytical Model
	3 Numerical Simulation
	4 Conclusion
	References
Analysis of a Logistics Process Between a Food Service Distributor and a Fast-Food Chain
	1 Introduction
	2 Literature Review
		2.1 Process Improvement
		2.2 Total Quality Management
		2.3 Continuous Improvement
		2.4 Flowchart
		2.5 Ishikawa Diagram
	3 Methodology
	4 Results and Discussion
	5 Final Considerations
	References
Sales and Operations Execution - S&OE: A Perspective on the Brazilian Scenario
	1 Introduction
	2 Literature Review
		2.1 S&OP
		2.2 S&OE
	3 Proposed Model
		3.1 Hypothesis 1
		3.2 Hypothesis 2
		3.3 Hypothesis 3
	4 Methods
	5 Results and Discussions
		5.1 Category: S&OE Maturity Perception
		5.2 Category: S&OE Process Capability
		5.3 Category: Demand Driven
		5.4 Category: Data Driven
		5.5 Hypothesis Validation
		5.6 Managerial Implications
	6 Conclusions
	References
Implications of COVID-19 on the Use of Public Transport in São Paulo, Brazil
	1 Introduction
	2 Background
	3 Methodology
	4 Results
	5 Discussion
	6 Conclusion
	References
Analysis of Performance Indicators in Orders Pickup: Physical Volume Versus Human Factor
	1 Introduction
	2 Human Factors and Physical Factors
	3 Methods
	4 Data Analysis
	5 Conclusion
	References
Machine Learning Applied to Industrial Assembly Lines: A Bibliometric Study
	1 Introduction
	2 Methodology
		2.1 Platforms and Databases
		2.2 Query Protocol
		2.3 Filtering
		2.4 Bibliometric Processing
	3 Results
		3.1 Evolution of Publications by Year
		3.2 Most Cited Papers
		3.3 Publications by Country
		3.4 Keyword Occurrence
		3.5 Bibliographic Coupling
		3.6 Author Co-Citation
	4 Conclusion
	References
Barriers, Enablers and Base Industry 4.0 Technologies of Digital Transformation in Supply Chains: An Inter-Country Comparison
	1 Introduction
	2 Related Works
		2.1 Theoretical Background
		2.2 Industry 4.0
		2.3 Technologies of Digital Transformation
		2.4 Enablers of the Industry 4.0 Adoption
		2.5 Barriers to Industry 4.0 Adoption
	3 Research Methodology
		3.1 Tertiary Analysis of the Literature
		3.2 Multicriteria Analysis Using the DEMATEL Approach
	4 Results
	5 Conclusion
	Appendix A
	References
Project Management Office and Teaching and Learning Center: A Comparative Literature Review
	1 Introduction
	2 Methodology
		2.1 Conducting the Literature Review
		2.2 Conceptual Framework to Compare Literature Reviews
	3 Literature Survey and Analysis
		3.1 Analysis of PMO Articles
		3.2 Analysis of TLC Articles
	4 Discussion
	5 Conclusions
	References
Main Musculoskeletal Disorders in Virtual Modality Students
	1 Introduction
	2 Literature Review
	3 Methodology
		3.1 Population Data and Determination of the Number of Samples
		3.2 Nordic Questionnaire
		3.3 Application of the Instrument
	4 Results
	5 Conclusions
	References
The PMOs´ Roles on Reaching the Brazilian´s Sanitation Universalization Goals
	1 Introduction
	2 Literature Review
		2.1 The Brazilian Sanitation Scenery
		2.2 The Evolution of PMOs and Their Role in Capital Projects
	3 Data and Methodology
	4 Findings and Discussion
	5 Conclusions
	References
PMS-SMEs Network: A Framework to Measure the Performance of SMEs in a Collaborative Context
	1 Introduction
	2 Literature Review
		2.1 Performance Measurement (PM)
		2.2 Balanced Scorecard (BSC)
		2.3 Multi-Criteria Decision Analysis (MCDA)
		2.4 Fuzzy Set Theory
	3 Conceptual Framework
		3.1 Phase I
		3.2 Phase II
		3.3 Phase III
	4 Conclusions, Contributions and Next Steps
	References
Asset Prioritization for Predictive Maintenance in the Context of Industry 4.0: A Group Multicriteria Approach
	1 Introduction
	2 Background: MCDM in Asset Maintenance
	3 Case Study
		3.1 Definition of the Unit of Analysis
		3.2 Criteria, Alternatives, and the Hierarchical Structure
		3.3 MCDM Methods
		3.4 Ranking with AHP-AIP
		3.5 Ranking with MULTIMOORA and Borda Count
	4 Discussion
	5 Conclusion
	References
Index