Industrial engineering and operations management : XXVI IJCIEOM (2nd Edition), Rio de Janeiro, Brazil, February 22-24, 2021

Preface
Contents
Data Modelling and Validation of An Emergency Department Simulation Model—A Lean Healthcare Approach
	1 Introduction
	2 System Description and Parameterization
		2.1 Patient Arrival
		2.2 Admission Process
		2.3 Triage System
		2.4 Treatment Room Arrivals
	3 Simulation Model
		3.1 Entities Arrival
		3.2 Admission Process
		3.3 Triage Process
		3.4 Treatment Rooms Arrival
		3.5 Model Validation
	4 Conclusions
	References
Assessing the Influence of Circular Economy Practices in Companies that Orchestrate an Ecosystem of a Brazilian Industrial Cluster
	1 Introduction
	2 The CE Practices from the Circular Economy Schools of Thought
	3 Methodology
	4 Results and Discussions
	5 Final Considerations
	Appendix
	References
Public Transport Systems and its Impact on Sustainable Smart Cities: A Systematic Review
	1 Introduction
	2 An Overview
	3 Research Methodology
	4 Results and Discussion
		4.1 Geographical Location
		4.2 Specific Actions
	5 Conclusions
	References
Eco-Innovation and Digital Transformation Relationship: Circular Economy as a Focal Point
	1 Introduction
	2 Background
	3 Research Methodology
		3.1 Method
		3.2 PRISMA & VOSviewer Applications
	4 Qualitative Synthesis: Circular Economy and the EI-DT Relationship
		4.1 Concepts and Definitions
		4.2 Technological Driven CE-EI-DT
	5 Results and Discussion
	6 Conclusions, Limitations and Future Research
	References
Open Innovation and User-Community as Enhancers of Sustainable Innovation Ecosystems
	1 Introduction
	2 Literature Review
		2.1 Shifts in the Open Innovation Framework
		2.2 Digital Transformation
		2.3 Open Innovation Ecosystems and the User Community
		2.4 Sustainable Innovation Ecosystems
	3 Database and Methodology
		3.1 Database Description
		3.2 Exploratory Analysis
	4 Econometric Analysis
		4.1 Econometric Estimations
		4.2 Results and Discussion
	5 Implications and Policy Recommendations
	References
Impact of Lean Tools on Companies During Industrial Engineering Projects Implementation: A Correlation Study
	1 Introduction
		1.1 Lean Production
		1.2 Lean Tools
		1.3 Impact of Lean Tools Implementation
	2 Research Methodology
		2.1 Projects Characterization
		2.2 Lean Tools Applied and Performance Indicators
	3 Results and Discussion
	4 Conclusions
	References
Mapping of the Porcelain Export Process in Brazil Based on the SCOR Methodology
	1 Introduction
	2 Objectives
	3 Methods
	4 Results
	5 Conclusion
	References
Circular Economy for Lubricating Oils in Brazil
	1 Introduction
	2 Circular Economy Models
	3 A  Model of Circular Economy for Brazil
	4 ECBR Application to Lubricating Oils Re-refining
		4.1 Legal Framework for Used Oil in Brazil
		4.2 Dimension 1—Technical Aspects at the Micro Level
		4.3 Dimension 2—Organizational Aspects at the Micro Level
		4.4 Dimension 3—Economic and Governance Aspects
		4.5 Dimension 4—Technical Aspects at the Macro Level
	5 Discussion
	6 Final Remarks
	References
Sustainability in Building Construction: A Comparison Between Certified and Non-certified Companies
	1 Introduction
	2 Methodology
	3 Analysis of Sustainability Between Certified and Non-certified Building Construction (Residential) Companies (BCC)
	4 Conclusion
	References
S&OP as Driver for Sustainability
	1 Introduction
	2 Theoretical Background
		2.1 Sustainability and Operations Management
		2.2 S&OP and Tactical Planning
		2.3 Sustainability and S&OP: A Missing Link
	3 Research Methodology
	4 Results and Discussion
		4.1 TBL Perspective as a Challenge
		4.2 Tactical Planning as a Driver for Sustainability
		4.3 Discussion
	5 Conclusion
	References
Industry 4.0 Contributions in Sustainable Operations
	1 Introduction
	2 Theoretical Background
	3 Method
	4 Results
		4.1 Systematic Review of Literature
		4.2 Organizational Reports Results
	5 Conclusion
	References
Fuzzy Criticality Assessment of Systems External Corrosion Risks in the Petroleum Industry—A Case Study
	1 Introduction
	2 Background
		2.1 Reliability-Centered Maintenance (RCM)
		2.2 Corrosion Management
	3 Methods
		3.1 Case Study and Research Steps
		3.2 Alternatives (Systems) and Criteria (Risk Factors) Used for MCDM
		3.3 Fuzzy Linguistic Rules and Membership Functions of Proposed FMEA
		3.4 AHP to Calculate the Risk Factors Weights
		3.5 Algorithm of RPN Based on Risk Space-Diagram
	4 Results
	5 Conclusions
	References
How Much Do the Objectives and KPIS of Maintenance Cover Sustainability Dimensions?
	1 Introduction
	2 Methodology
		2.1 Literature Review
		2.2 Exploratory Survey
		2.3 Survey for Mapping Maintenance KPIs Linked to Sustainability
	3 Results
		3.1 Literature Review
		3.2 Exploratory Survey
		3.3 Survey for Mapping Maintenance KPIs Linked to Sustainability
	4 Conclusion
	Appendix
	References
Circular Economy and Supply Chain Management: Publications and Main Themes
	1 Introduction
	2 Methodology
	3 Results
		3.1 The Publications’ Analysis
		3.2 Literature Review
	4 Conclusions
	References
Framework for Implementation of Autonomous Maintenance with the HTO Approach
	1 Introduction
	2 Theoretical Foundation
		2.1 Autonomous Maintenance (AM)
		2.2 HTO Approach
	3 Research Methodology
	4 Results and Discussions
		4.1 Problem Characterization at the Rolling Mill
		4.2 Implementation of the AM Framework
		4.3 Analysis from the HTO Perspective
	5 Conclusion
	References
Definitions of Critical Risk Factors in an Effluent Drainage Network Project Using AHP: A Case of Study
	1 Introduction
	2 Objectives
	3 Methods
	4 Results
	5 Conclusion
	References
Decision-Making Process on Sustainability: A Systematic Literature Review
	1 Introduction
	2 Decision-Making Process and Sustainability
	3 Research Method
	4 Analysis and Findings
		4.1 Classification of Papers
		4.2 Breadth and Depth of Decision-Making
	5 Conclusion
	References
Business Simulation Games: A Comparative Analysis for Teaching of Production Engineering
	1 Introduction
	2 Business Simulation Games
	3 Methodology
	4 Results
	5 Conclusion
	References
Descriptive Bibliometric Analysis on Vaccine Supply Chain Management for COVID-19
	1 Introduction
	2 Research Design
	3 Results
	4 Conclusions
	References
Disaster Influencing Migratory Movements: A System Dynamics Analysis
	1 Introduction
	2 Research Methodology
	3 Results
	4 Framework
	5 Conclusion
	References
The Deprivation Cost in Humanitarian Logistics: A Systematic Review
	1 Introduction
	2 Methodology
	3 Results
	4 Conclusions
	References
Measuring Universities’ Strategic Commitment to the Sustainable Development Goals
	1 Introduction
	2 Background: Sustainability in Higher Education
	3 Method
		3.1 Tool Selection and Adaptation
		3.2 Content Analysis
	4 Results
	5 Discussion
	6 Conclusion
	References
The Adaptation of the Engineer to the Service Sector and the Maintenance of Economic-Social-Environmental Sustainability
	1 Introduction
	2 Sustainability, Services, and Engineering
		2.1 Qualification of the Engineer to Work in Services
	3 Final Considerations
	References
Analysis of Biosafety Actions in Supermarkets: The Customer View
	1 Introduction
	2 Background
		2.1 COVID-19 and Impact on Services Provided by Supermarkets
		2.2 Biosafety
		2.3 SERVPERF and Kano Model
	3 Methodology
	4 Results
		4.1 Customer Profile and Reliability of Responses
		4.2 Analysis of the Perception of Biosafety Actions
		4.3 Analysis of the Importance of Biosafety Actions
		4.4 Analysis of the Importance of Biosafety Actions
	5 Conclusions
	References
Framework for the Development of Competencies Using a Matrix for Decision Making: A Case Study
	1 Introduction
	2 Theoretical Background
	3 Research Design
	4 Results
	5 Discussion
	6 Conclusion
	References
Advanced Manufacturing or Industry 4.0 Scholarly Works: Are They Relevant to Technology Development?
	1 Introduction
	2 Methodology
	3 Results
		3.1 Scholarly Work Performance Profile
		3.2 Patent Performance Profile
	4 Conclusions
	References
Assessment of CO2 Emission in the Soil–Cement Brick Industry: A Case Study in Southwest Paraná
	1 Introduction
	2 Methodological Procedures
		2.1 Procedures for Selecting Articles from the Bibliographic Portfolio
	3 Content Analysis
		3.1 Lens 01: Carbon Footprint Calculation Methods
		3.2 Lens 02: Technologies for Emissions Reduction
		3.3 Lens 03: Perceived Benefits for Sustainability
	4 Case Study
		4.1 Analysis of the Production Process of Soil–Cement Bricks
	5 Discussion of Results
	6 Proposals for Future Studies
	References
Analysis of the Perceptions on Target Costing Using a Pedagogical Case Study
	1 Introduction
	2 Target Costing
	3 Research Design
		3.1 Research Protocol and Data Analysis
		3.2 Case Study
	4 Analysis and Discussion of Results
	5 Conclusions
	References
Bank Mergers and Acquisitions: A Study of Events Regarding the Stock Price in the Hypothesis of Efficient Markets
	1 Introduction
	2 Objectives
	3 Methods
	4 Results
	5 Conclusion
	References
Cleaner Production with Economic and Environmental Assessment: A Case Study in an Aeronautical Workshop
	1 Introduction
	2 Literature Review
	3 Methods
	4 Case Study
	5 Conclusion
	References
The Synergetic Effect of Lean Six Sigma and TRIZ on the Improvement of an Electronic Component
	1 Introduction
	2 Literature Review
		2.1 Lean Meets Six Sigma
		2.2 Lean Six Sigma Meets TRIZ
	3 Research Strategy
	4 Description, Critical Analysis and Proposals
		4.1 Case Study and Component Characterization
		4.2 Critical Analysis
		4.3 DMAIC Application
		4.4 Proposals Presentation
	5 Results Analysis and Discussions
	6 Conclusions
	References
The Coordination of Packaging Recycling Chain in Brazil
	1 Introduction
	2 Theoretical Background and Regulation in Brazil
	3 The Methods of Analysis
	4 Description of Results
		4.1 Company A
		4.2 Analysis of the Results
	5 Final Considerations
	References
Enabling the Use of Shop Floor Information for Multi-criteria Decision Making in Maintenance Prediction
	1 Introduction
	2 Related Works
	3 Background of Base Concepts
	4 Process Aware Maintenance Decision Making Framework
		4.1 Proposed Framework and Explanation of Use
	5 Discussion
	6 Conclusion and Future Works
	References
Exploitative Model for Dynamic Project Management Based on the Project Management Body of Knowledge
	1 Introduction
	2 Theoretical Background
		2.1 Problems in the Traditional Project Management Frameworks
		2.2 Dynamic Models to the Project Management
		2.3 The Mental Model of Traditional Project Management
	3 Methodology
		3.1 Conceptualization
		3.2 Models Integration
		3.3 Testing
		3.4 Implementation
	4 Results and Discussion
		4.1 Characteristics of the Proposed Dynamic Model
		4.2 Model Testing and Final Evaluation by Specialists
		4.3 Evaluation of the Project Used as Case Study, By Its Own Project Team
		4.4 Discussions
	5 Conclusion
	References
Exploratory Analysis of the Impacts of Digital Transformation on Supply Chain Management Processes
	1 Introduction
	2 Digital Transformation
	3 Methods
	4 Case Study
		4.1 Case A
		4.2 Case B
		4.3 Comparative Case Analysis
	5 Discussion
	6 Conclusion
	References
Industry 4.0 Technologies for Improving Functional Machinery Safety Management from the Interoperability Point of View in the Automotive Industry
	1 Introduction
	2 Methodological Procedure
	3 Conceptual Basis and Literature Review
		3.1 GSFM from the Perspective of Interoperability
		3.2 Technologies and Framework of I4.0
	4 Evaluative Space
		4.1 GSFM Criteria with Major Interoperability Barriers
		4.2 I4.0 Technologies Applicable to GSFM
		4.3 MCDA Assessment of I4.0 Technologies as Enablers for GSFM Criteria
	5 Results
	6 Conclusion
	References
A Model to Integrate the BPM Life Cycle and the Design Thinking Process
	1 Introduction
	2 Background
		2.1 Business Process Management (BPM)
		2.2 Design Thinking
	3 Methodology
	4 Results
		4.1 Proposition of the Integrated BPM—Design Thinking Life Cycle Model
	5 Discussion
	6 Conclusion
	References
An Internal Efficiency Benchmarking Investigation for CEF's Sustainable Banking and Response to the COVID-19 Crisis
	1 Introduction
	2 Methodology
	3 Application
	4 Conclusion
	References
Paradox of Firm Theory and Sustainable Development in the Mining Industry: Approximation Through the Managing Leader
	1 Introduction
	2 Methodology
	3 Mining Industry and Its Responsibilities
	4 Leader's Mediation in the “Firm Theory” and “Sustainable Development” Paradox
	5 Conclusion
	References
Implementation of Takt Time in the Development of a New Value Stream Mapping in the Production of Coffee Powder
	1 Introduction
	2 Theoretical Reference
		2.1 Lean Manufacturing
		2.2 Just in Time
		2.3 Supply Chain Management (SCM)
		2.4 Matrix S.I.P.O.C.—Suppliers, Inputs, Process, Outputs and Customers
		2.5 Lead Time
		2.6 Takt Time
		2.7 Value Stream Mapping (MFV)
	3 Methodology
		3.1 Case Study
	4 Results and Discussion
	5 Final Considerations
	References
Planning Intensive Care Resources: A Forecast and Simulation Approach Due COVID-19 Pandemic in Rio de Janeiro City
	1 Introduction
	2 Problem Statement
	3 Forecasting
		3.1 Forecasting Model Selection
		3.2 Forecasting Results and Discussion
	4 Planning Intensive Care Resources
	5 Conclusion
	References
Genetic Algorithm Applied to Packaging Shape Models Using Sustainability Criteria
	1 Introduction
	2 Theoretical Fundamentals of the Kansei Engineering
		2.1 Quantification Theory Type I
		2.2 Triangular Fuzzy Numbers
		2.3 Genetic Algorithms
	3 Methodology Description
		3.1 Target Product Selection
		3.2 Characteristics of Target Product
		3.3 Linguistic Variables
		3.4 Material Sustainability Criteria
	4 Experiments and Results
		4.1 Synthesis: Linguistic Variables and Representative Products Connection
		4.2 Genetic Algorithm for Choosing Product Design
		4.3 Decode: Optimum Product Design
	5 Conclusions
	References
Entrepreneurial Ecosystems and Sustainable Entrepreneurship: Challenges Towards More Social Entrepreneurial Orientation
	1 Introduction
	2 Literature Review
	3 Methodology
	4 Research Findings
	5 Conclusion
	References
TPM Adaptation as Lean Healthcare Practice to Improve the Logistics Processes of a Pharmaceutical Supply Center—PSC
	1 Introduction
	2 Theoretical Benchmark
	3 Method
	4 Results
		4.1 Value Stream Mapping (VSM)
	5 Final Considerations
	Appendix
	Appendix A—Qualitative Interview Script—https://drive.google.com/file/d/1loDjbVroWm3ZEOlyFp7z9px3Eosy8ehg/view?usp=sharing
	Appendix B—Informed Consent Form (ICF)—https://drive.google.com/file/d/1AefXAfAmNa5AZqpa0V49cpSPUvcZ9CTo/view?usp=sharing
	Appendix C—PSC Diagnosis Table—https://drive.google.com/file/d/1jlpLUuv1c-Q5W3CsGIj3hc2DxQzSF5D/view?usp=sharing
	Appendix D—Swin Lanes —https://drive.google.com/file/d/16vbSQshTH08cbh21VLVtGaFjsmTYRXi/view?usp=sharing
	Appendix E—Image of the Cart Used to Transport the Medication at PSC—https://drive.google.com/file/d/10LTq1CB0A9-HcQkUmUTygnpSo8FN46h/view?usp=sharing
	Appendix F—PSC Problems Cause-Effect Diagram—https://drive.google.com/file/d/1LC7oeMiodHEq7NHHmAHuR9dfUNj6LAl/view?usp=sharing
	References
Green Innovation Ecosystems: An Exploratory Study of the Involved Actors
	1 Introduction and Theoretical Background
	2 Method
	3 Results
	4 Discussion
	5 Conclusions
	References
Circular Economy and Companies: Understanding the Characteristics and the Challenge of Measurement
	1 Introduction
	2 Methodological Procedures
	3 Company-Level Indicators
		3.1 Alignment Between CE Characteristics and the Company-Level Indicators
	4 Discussion
	5 Conclusions
	References
Reviewing Photovoltaics and Electric Vehicles: Synergy and End of Life Management
	1 Introduction
	2 Methodology
	3 Results and Discussions
		3.1 Electric Vehicles and Batteries: Heroes or Villains?
		3.2 Sustainable and Secure Photovoltaics
		3.3 Second Life Batteries
		3.4 Sustainability Energy Transitions
	4 Final Considerations
	References
Entrepreneurial Resilience and Gender: Are They Connected? Contributions Toward Entrepreneurship Policy-Package
	1 Introduction
	2 Entrepreneurship and Resilience: Is There a Genderization?
	3 Methodology
		3.1 Methodological Options
		3.2 Variables
	4 Results and Discussion
		4.1 Descriptive Analysis
		4.2 Empirical Results
	5 Conclusion
	References