Indirect care handbook for advanced nursing roles : beyond the bedside

Intro
 Title Page
 Copyright Page
 Dedication
 Contents
 Acknowledgments
 Preface
 About the Author
 Contributors
 Reviewers
 Chapter 1 Strategic Career Planning: Professional and Personal Development
 Reflection and Self-Appraisal: Know Yourself
 Reflective Practice: Developing the Professional Self
 Mindfulness as a Strategy to Promote Well-Being
 Professional Portfolios: Opportunities to Gather Personal and Professional Insights
 Publicizing Professional Experiences and Expertise: The Curriculum Vitae and Résumé
 Certification: A Value-Added Enhancement
 References Chapter 2 Communication Strategies and Tips to Achieve Desired ResultsNetiquette
 Email
 Voicemail and Computer Usage Tips
 Personal Device Policies in the Workplace
 Organizing Successful Meetings
 Communicating Professionalism
 Surviving and Flourishing in a Work World Filled with Difficult People
 Excellent Interviews: Knowing What to Ask and How to Ask It
 Social Media Networking Opportunities: Exploring New Connections
 Conclusion
 References
 Chapter 3 Executing Effective Performance Appraisals: Energizing Employees and Improving Practice
 Employee Evaluation Postperformance Appraisal Communication and ReflectionAppraising Deficient Performance with Success as the Goal
 Self-Regulation and Peer Review
 Succession Planning
 Conclusion
 References
 Chapter 4 Health Care Business Essentials: A Primer for Advanced Nurses
 The Context of Nursing Practice: An Overview of the U.S. Health Care System
 Budget Process Essentials
 Conclusion
 References
 Chapter 5 Confronting Workplace Violence: Creating and Sustaining a Healthy Place to Work
 Workplace Violence
 Strategies for Violence Reduction
 Conclusion
 References
 Supplemental Resource
 Publication Chapter 6 Environmentally Conscientious Healthcare: Opportunities to Improve Sustainability and Reduce Resource ConsumptionThe Case for Prioritizing Ecologically Sound Care Practices
 Ecological Project Possibilities: Partnering Health and Planet Sustainability
 Tools Advanced Nurses Can Use to Support an Ecofriendly Agenda
 Conclusion
 References
 Chapter 7 Effectively Educating to Transform Health and the Health Care System
 Patient and Community Education
 Levels of Literacy
 Educating Nurses to Support Practice Excellence Essentials for Educating with Excellence: Academic Teaching and the Advanced NurseConclusion
 References
 Chapter 8 Keeping Patients Safe: Preventing Unintended Adverse Consequences and Reducing Errors
 Human Error and Types of Error
 Creating a Just Culture for Patient Safety
 Quality and Safety Education in Nursing
 References
 Chapter 9 Influencing Outcomes: Improving the Quality of Care Delivery
 The Impact of the Doctor of Nursing Practice Degree on Advanced Nurses
 What Is an Outcome?
 Outcomes Measures: Key Players and Driving Forces