Human Work Interaction Design: A Platform for Theory and Action (Human–Computer Interaction Series)

Foreword
About IFIP TC Working Group 13.6
	Mission
	Aims
	Scope
Preface
Acknowledgments
Contents
1 A Platform for Theorizing about Socio-Technical HCI Design
	1.1 On the Use of the HWID Platform
	1.2 The Context(s) of HWID
	1.3 Content
	References
2 Human Work Interaction Design for Socio-Technical Theory and Action
	2.1 The Aim with the HWID for Theory and Action
	2.2 The Body of HWID Research
	2.3 HWID and Practice-Based Design (PBD)
	2.4 HWID and Experience Design (ED)
	2.5 HWID and Design Tensions (DTs)
	2.6 Socio-Technical Approaches to HCI Compared
	2.7 About the Core of HWID
	2.8 Summary
	References
3 Relation Artefacts Type I
	3.1 Organizational Problem Definitions
	3.2 Workers’ Needs
	3.3 Persona Creations
	3.4 Summary
	References
4 Relation Artefacts Type II
	4.1 Interaction Design Patterns
	4.2 Collaborative Sketches
	4.3 Workflow Convergences
	4.4 Summary
	4.5 Appendix
	References
5 Relation Artefacts Type III
	5.1 Organizational Action Hypotheses
	5.2 Prototyped Worker Experiences
	5.3 UX-at-Work Field Evaluations
	5.4 Summary
	References
6 Relation Artefacts Type IV
	6.1 Interaction Interoperability Checkups
	6.2 Digital Legacy Interventions
	6.3 Organizational Strategy Alignments
	6.4 Summary
	6.5 Appendix
	References
7 HWID Research
	7.1 The Form of HWID Theory
	7.2 Theorizing (Theory Building) Workshops
	7.3 HWID Templates for Qualitative Analysis
	7.4 Exploratory Quantitative Modeling of HWID Cases
	7.5 Work Plans for HWID Projects
	7.6 Conclusion
	References
8 HWID Consultancy
	8.1 The Work Practices of Socio-Technical Design Consultants
	8.2 What Do We Know About Consultants’ Use of Socio-Technical HCI Design Approaches?
	8.3 HWID Action Cards
	8.4 Design Cases: Consultancy in Small to Medium-Sized Enterprises (SMEs) Manufacturing
	8.5 Design Case 1. Ship Engine Parts Manufacturing Factory
	8.6 Design Case 2. A Glass Processing Factory
	8.7 Insights from Design Cases About HWID Consultancy
	References
9 HWID Policymaking
	9.1 Introduction: Emancipatory Socio-Technical HCI
	9.2 The HWID Context of Public Policy
	9.3 Relation Artefacts Type I: Needs and Problems
	9.4 Relation Artefacts Type II: Socio-Technical Ideation Sketches
	9.5 Relation Artefacts Type III: Socio-Technical Hypothesis Prototyping
	9.6 Relation Artefacts Type IV: Socio-Technical Interventions
	9.7 Theory and Methods—Policymaking Theory and Socio-Technical HCI
	9.8 Reflection of HWID and Policymaking
	References
10 Socio-Technical HCI Design in a Wider Context
	10.1 HWID for Subordinating to Algorithms and Digital Anthropomorphism
	10.2 Affective Interaction Experiences in the Workplace
	10.3 Design in the Anthropocene Age
	References
11 Sketching for Digital Human Work
	11.1 Main Insight
	11.2 HWID Relation Artefact Insights
	11.3 Implications
	11.4 Epilogue
	References