Human Resources in Healthcare: Managing for Success

Brief Contents......Page 6
Detailed Contents	......Page 8
Preface......Page 16
Acknowledgments......Page 24
Chapter 1  Strategic Human Resources Management......Page 26
Chapter 2  Employment Law, Employee Relations and Healthcare......Page 60
Chapter 3  Healthcare Professionals......Page 104
Chapter 4  Credentialing Of Healthcare Providers......Page 132
Chapter 5  Workforce Diversity......Page 148
Chapter 6  Job Analysis And Job Design......Page 168
Chapter 7  Recruitment, Selection, And Retention......Page 206
Chapter 8  Performance Management......Page 260
Chapter 9  Compensation Practices, Planning, And Challanges......Page 300
Chapter 10  Employee Benefits......Page 346
Chapter 11 Organizational Development And Learning......Page 376
Chapter 12  Managing With Organized Labor......Page 414
Chapter 13  Workforce Planning In A Rapidly Changing Healthcare System......Page 452
Chapter 14  The Nurse Workforce in Healthcare Organizations......Page 480
Chapter 15  Human Resources Management Practices For Quality and Patient Safety......Page 528
Appendix A:  Human Resources Metrics......Page 554
Appendix B:  Cases......Page 562
Index......Page 580
About the Editors......Page 612
About the Contributors......Page 614