Human resource management

Cover Page......Page 1
Title Page......Page 3
Copyright Page......Page 5
Dedication......Page 6
Subject Index......Page 0
HR Headline: The Challenges and Crises Facing HR Management......Page 33
HR Perspective: “Growing Green” in HR......Page 41
HR Best Practices: Cisco Makes Global Ethics Important and Fun......Page 44
HR Online: Wikis, Blogs, Twitters, and HR......Page 52
HR Headline: Strategic Utilization of Talent Benefits Health Care Organization......Page 67
HR Perspective: Numbers Add Up for IBM......Page 74
HR Best Practices: NASA Launches Workforce Realignment......Page 77
HR Perspective: Dow’s Formula for Successful Acquisitions......Page 82
HR Perspective: Verizon Engages Employees via Web Portal......Page 89
HR Headline: Sexual Harassment at the United Nations......Page 103
HR Perspective: “Officer Dirt”......Page 108
HR On-the-Job: ADA and Employment Questions......Page 123
HR Perspective: Discrimination against “Caregivers”......Page 130
HR Headline: Work-Life Balancing......Page 138
HR Best Practices: Resolving Language Barriers Pays Off......Page 141
HR Perspective: Global Work Schedule Differences......Page 152
HR Online: O*Net Resources for Employers......Page 161
HR On-The-Job: Writing Job Descriptions......Page 165
HR Headline: Need More Workers?......Page 174
HR Best Practices: Effective HR Planning for Workforce Future......Page 176
HR Online: Technology Expanding Employee Skills Database......Page 180
HR Perspective: Global Retention......Page 195
HR On-the-Job: Conducting Exit Interviews......Page 199
HR Headline: Passive Recruiting Becomes Active......Page 206
HR Best Practices: Effective Recruitment at USDA......Page 213
HR On-the-Job: Effective Recruiting Using an Employer Website......Page 219
HR Perspective: Outplacement Firms as Recruiting Sources......Page 225
HR On-the-Job: Internships as a Part of College Recruiting......Page 14
HR Perspective: Enhancing Opportunities for Internal Promotion......Page 230
HR Headline: Using Virtual Worlds for Selection......Page 242
HR Perspective: Cheating on Electronic Assesments......Page 251
HR Perspective: Common Interview Mistakes......Page 264
HR Headline: China’s Need for Training......Page 277
HR Perspective: Business Education at Work......Page 283
HR On-the-Job: Planning for New Employee Orientation......Page 286
HR Perspective: Cross Training “Universal Agents”......Page 297
HR Perspective: Simulations and Games......Page 301
HR Headline: How Top Companies Develop Stars......Page 311
HR Perspective: Groundbreaking Talent Management Programs......Page 314
HR On-the-Job: Handling Global Dual-Career Situations......Page 329
HR Headline: Performance Management Does Not Focus Enough on Ethics......Page 347
HR Perspective: Behaviors or Results . . . Why Not Both?......Page 354
HR Online: Using Technology to Enhance Performance Appraisals......Page 359
HR On-the-Job: Elements of a Legal Performance Appraisal System......Page 362
HR Best Practices: Calibration Is the Key to Better Employee Evaluations and Performance Management......Page 380
HR Headline: Rewarding Employees to Encourage Positive Behaviors......Page 387
HR Best Practices: Using Rewards to Effectively Develop Talent......Page 392
HR Perspective: Quantitative Techniques Facilitate Compensation Management......Page 395
HR Online: Responding to Internet Pay Survey Data Questions......Page 409
HR Headline: Variable Pay at Cox Communications......Page 423
HR Perspective: Awarding Points for Staff Efforts......Page 426
HR Perspective: Ethical Concerns and Sales Compensation......Page 439
HR Perspective: CEO Executives Overpaid?......Page 445
HR Headline: Behavioral Economics Guides Benefits Administration......Page 452
HR Online: Using Online Technology to Combat Presenteeism......Page 461
HR Best Practices: Mini-Medical Plans on the Rise......Page 468
Notes......Page 488
HR Headline: $1.6 Million Fine When Young Worker Suffocates......Page 493
HR On-the-Job: Hazard Communication......Page 502
HR Perspective: The “Company Doctor”......Page 513
HR Perspective: Disaster Plan Put to the Test......Page 522
HR Headline: Technology Usage and HR Policy Issues......Page 529
Employer and Employee Rights and Responsibilities......Page 530
HR Perspective: Employment Practices Liability Insurance......Page 533
HR Online: Ethical HR Issues on Blogs......Page 542
HR Perspective: Effects of Tardiness on Work and Absenteeism......Page 552
HR On-the-Job: Termination Procedure......Page 558
HR Headline: Business versus Labor—Right to Work Laws......Page 564
HR Perspective: Unions in China......Page 568
HR Perspective: Good Times, Bad Times......Page 582
HR On-the-Job: Unionization Do’s and Don’ts for Managers......Page 584
HR Perspective: Union Helps Cut Costs at Ford......Page 592