Human Centered Design: First International Conference, HCD 2009, Held as Part of HCI International 2009, San Diego, CA, USA, July 19-24, 2009 Proceedings

Front Matter....Pages -
Front Matter....Pages 1-1
Performance-Based Usability Testing: Metrics That Have the Greatest Impact for Improving a System’s Usability....Pages 3-12
Extending Quality in Use to Provide a Framework for Usability Measurement....Pages 13-22
Combining Fast-Paced Usability and Scientific Testing to Improve the Lunar Quest Physics Game....Pages 23-26
Considering User Knowledge in the Evaluation of Training System Usability....Pages 27-30
Engaging Experience: A New Perspective of User Experience with Physical Products....Pages 31-40
User-Centered Mouse Access Evaluation Design: Windows-Based Simulation Technology....Pages 41-45
Engaging and Adaptive: Going beyond Ease of Use....Pages 46-54
Usability Evaluation of Mp3/CD Players: A Multi-Criteria Decision Making Approach....Pages 55-64
From Usability to Playability: Introduction to Player-Centred Video Game Development Process....Pages 65-74
Mapping of Usability Guidelines onto User’s Temporal Viewpoint Matrix....Pages 75-83
A Study on User Centered Game Evaluation Guideline Based on the MIPA Framework....Pages 84-93
The Factor Structure of the System Usability Scale....Pages 94-103
Validating a Standardized Usability/User-Experience Maturity Model: A Progress Report....Pages 104-109
Defining Expected Behavior for Usability Testing....Pages 110-119
Interaction Techniques for Binding Smartphones: A Desirability Evaluation....Pages 120-128
A Usability Inspection of Medication Management in Three Personal Health Applications....Pages 129-138
Designing a Lighting with Pleasure....Pages 139-146
Plugging the Holes: Increasing the Impact of User Experience Evaluations....Pages 147-156
Front Matter....Pages 157-157
Elicitation of User Requirements for Mobile Interaction with Visual and RFID Tags: A Prototype-Based Exploratory Study....Pages 159-166
The Physiological User’s Response as a Clue to Assess Visual Variables Effectiveness....Pages 167-176
Front Matter....Pages 157-157
A Photo Correlation Map Using Mobile AP II for Scenario-Based Design....Pages 177-183
Accelerating the Knowledge Innovation Process....Pages 184-192
What Properties Make Scenarios Useful in Design for Usability?....Pages 193-201
A Method for Consistent Design of User Interaction with Multifunction Devices....Pages 202-211
A Mobile Application for Survey Reports: An Evaluation....Pages 212-220
Integrating User Experience into a Software Development Company – A Case Study....Pages 221-229
Full Description Persona vs. Trait List Persona in the Persona-Based sHEM Approach....Pages 230-238
Organized Reframing Process with Video Ethnography: A Case Study of Students’ Design Project for New Interface Concept from Research to Visualization....Pages 239-246
Animated Demonstrations: Evidence of Improved Performance Efficiency and the Worked Example Effect....Pages 247-255
Personas Layering: A Cost Effective Model for Service Design in Medium-Long Term Telco Research Projects....Pages 256-265
Bridging Software Evolution’s Gap: The Multilayer Concept....Pages 266-275
A Proposal of XB-Method, an Idea Generation System for New Services Using User Experiences....Pages 276-283
Integrating Human-Computer Interaction Artifacts into System Development....Pages 284-291
“How Do I Evaluate THAT?” Experiences from a Systems-Level Evaluation Effort....Pages 292-301
Changes of HCI Methods towards the Development Process of Wearable Computing Solutions....Pages 302-311
Combining Activity Theory and Grounded Theory for the Design of Collaborative Interfaces....Pages 312-321
User Behavior Patterns: Gathering, Analysis, Simulation and Prediction....Pages 322-331
Scenarios in the Heuristic Evaluation of Mobile Devices: Emphasizing the Context of Use....Pages 332-341
The Proposal of Quantitative Analysis Method Based on the Method of Observation Engineering....Pages 342-350
Translating Subjective Data to Objective Measures to Drive Product Design and Experience....Pages 351-356
Front Matter....Pages 157-157
Towards an Holistic Understanding of Tasks, Objects and Location in Collaborative Environments....Pages 357-366
Approach to Human Centered Design Innovation by Utilized Paper Prototyping....Pages 367-373
Structured Scenario-Based Design Method....Pages 374-380
Facilitating Idea Generation Using Personas....Pages 381-388
Front Matter....Pages 389-389
Auditory and Visual Guidance for Reducing Cognitive Load....Pages 391-397
Tailoring Interface for Spanish Language: A Case Study with CHICA System....Pages 398-407
A Personal Assistant for Autonomous Life....Pages 408-415
Towards a Theory of Cultural Usability: A Comparison of ADA and CM-U Theory....Pages 416-425
Regional Difference in the Use of Cell Phone and Other Communication Media among Senior Users....Pages 426-435
Grouping Preferences of Americans and Koreans in Interfaces for Smart Home Control....Pages 436-445
User Needs of Mobile Phone Wireless Search: Focusing on Search Result Pages....Pages 446-451
Why Taking Medicine Is a Chore – An Analysis of Routine and Contextual Factors in the Home....Pages 452-461
Social Robot Design....Pages 462-467
Culture and Communication Behavior: A Research Based on the Artifact Development Analysis....Pages 468-475
Exploring the Interface Design of Mobile Phone for the Elderly....Pages 476-481
Design for China Migrant Workers: A Case of User Research and Mobile Product Concepts Development....Pages 482-491
User Value Based Product Adaptation: A Case of Mobile Products for Chinese Urban Elderly People....Pages 492-500
From Novice to Expert – User’s Search Approaches for Design Knowledge....Pages 501-510
Leveraging User Search Behavior to Design Personalized Browsing Interfaces for Healthcare Web Sites....Pages 511-520
Multimodal Corpus Analysis as a Method for Ensuring Cultural Usability of Embodied Conversational Agents....Pages 521-530
Front Matter....Pages 389-389
Support Method for Improving the Ability of People with Cerebral Palsy to Efficiently Point a Mouse at Objects on a GUI Screen....Pages 531-537
A Study of Design That Understands the Influences on the Changes of Information Processing Ability of Users....Pages 538-547
Common Understanding of Graphic Image Enhance "Emotional Design"....Pages 548-551
Older Drivers and New In-Vehicle Technologies: Adaptation and Long-Term Effects....Pages 552-561
Frequency of Usage and Feelings of Connectedness in Instant Messaging by Age, Sex, and Civil Status....Pages 562-569
Examining Individual Differences Effects: An Experimental Approach....Pages 570-575
Front Matter....Pages 577-577
Usability Maturity: A Case Study in Planning and Designing an Enterprise Application Suite....Pages 579-584
Developing a Scenario Database for Product Innovation....Pages 585-593
Practice of Promoting HCD Education by a Consumer-Electronics Manufacturer....Pages 594-600
A Survey of User-Experience Development at Enterprise Software Companies....Pages 601-610
User-Experience Development....Pages 611-617
Measurements and Concepts of Usability and User Experience: Differences between Industry and Academia....Pages 618-626
Proactive Ergonomics in Refrigerator Concept Development....Pages 627-634
Corporate User-Experience Maturity Model....Pages 635-639
Front Matter....Pages 641-641
Website Affective Evaluation: Analysis of Differences in Evaluations Result by Data Population....Pages 643-652
Evaluating E-Commerce User Interfaces: Challenges and Lessons Learned....Pages 653-660
Caring and Curing by Mixing Information and Emotions in Orphan Diseases Websites: A Twofold Analysis....Pages 661-670
Eye Tracking Method to Compare the Usability of University Web Sites: A Case Study....Pages 671-678
User Centered Design of a Learning Object Repository....Pages 679-688
Web Orchestration: Customization and Sharing Tool for Web Information....Pages 689-696
Front Matter....Pages 641-641
Using Google Analytics to Evaluate the Usability of E-Commerce Sites....Pages 697-706
 Site-it!: An Information Architecture Prototyping Tool ....Pages 707-711
A Theoretical Model for Cross-Cultural Web Design....Pages 712-721
An Investigation of User’s Mental Models on Website....Pages 722-728
Using Measurements from Usability Testing, Search Log Analysis and Web Traffic Analysis to Inform Development of a Complex Web Site Used for Complex Tasks....Pages 729-738
User-Centered Design Meets Feature-Driven Development: An Integrating Approach for Developing the Web Application myPIM....Pages 739-748
The Effects of Information Architecture and Atmosphere Style on the Usability of an Ecology Education Website....Pages 749-757
Accommodating Real User and Organisational Requirements in the Human Centered Design Process: A Case Study from the Mobile Phone Industry....Pages 758-764
Affectively Intelligent User Interfaces for Enhanced E-Learning Applications....Pages 765-774
Design of a Web-based Symptom Management Intervention for Cancer Patients....Pages 775-784
A Preliminary Usability Evaluation of Hemo@Care: A Web-Based Application for Managing Clinical Information in Hemophilia Care....Pages 785-794
Fundamental Studies on Effective e-Learning Using Physiology Indices....Pages 795-804
Culture Design of Information Architecture for B2C E-Commerce Websites....Pages 805-814
Influence and Impact Relationship between GIS Users and GIS Interfaces....Pages 815-824
Investigation of Web Usability Based on the Dialogue Principles....Pages 825-832
Front Matter....Pages 833-833
Participatory Human-Centered Design: User Involvement and Design Cross-Fertilization....Pages 835-843
Playful Holistic Support to HCI Requirements Using LEGO Bricks....Pages 844-853
User Research and User Centered Design; Designing, Developing, and Commercializing Widget Service on Mobile Handset....Pages 854-861
The Method of User’s Requirement Analysis by Participation of the User: Constructing an Information System for Travelers....Pages 862-868
Concept Development with Real Users: Involving Customers in Creative Problem Solving....Pages 869-878
Front Matter....Pages 833-833
Towards Fine-Grained Usability Testing: New Methodological Directions with Conversation Analysis....Pages 879-887
Possibility of Participatory Design....Pages 888-893
The Value of Answers without Question[s]: A Qualitative Approach to User Experience and Aging....Pages 894-903
Shaping the Future with Users – Futures Research Methods as Tools for User-Centered Concept Development....Pages 904-911
Empowering End Users in Design of Mobile Technology Using Role Play as a Method: Reflections on the Role-Play Conduction....Pages 912-921
The User’s Role in the Development Process of a Clinical Information System: An Example in Hemophilia Care....Pages 922-931
Front Matter....Pages 933-933
From Tools to Teammates: Joint Activity in Human-Agent-Robot Teams....Pages 935-944
Capturing and Restoring the Context of Everyday Work: A Case Study at a Law Office....Pages 945-954
Development of CSCW Interfaces from a User-Centered Viewpoint: Extending the TOUCHE Process Model through Defeasible Argumentation....Pages 955-964
Ergonomic Approach for the Conception of a Theatre Medical Regulation System....Pages 965-971
Use of Nursing Management Minimum Data Set (NMMDS) for a Focused Information Retrieval....Pages 972-978
HCD Case Study for the Information Security Training System....Pages 979-985
Driving and Situation Awareness: A Cognitive Model of Memory-Update Processes....Pages 986-994
Redefining Architectural Elements by Digital Media....Pages 995-1002
Cognitive Engineering for Direct Human-Robot Cooperation in Self-optimizing Assembly Cells....Pages 1003-1012
Evaluating Design Concepts to Support Informal Communication in Hospitals through the Development of a Tool Based on an Iterative Evaluation....Pages 1013-1022
Understanding Activity Documentation Work in Remote Mobility Environments....Pages 1023-1032
Human Factor’s in Telemedicine: Training Surgeons by Telementoring....Pages 1033-1041
User Experience in Machinery Automation: From Concepts and Context to Design Implications....Pages 1042-1051
Perceived Usefulness and Perceived Ease-of-Use of Ambient Intelligence Applications in Office Environments....Pages 1052-1061
Front Matter....Pages 933-933
Clinical System Design Considerations for Critical Handoffs....Pages 1062-1069
Looking for the 3D Picture: The Spatio-temporal Realm of Student Controllers....Pages 1070-1079
A Proposal for “Work-Effective Guidelines” for the Growth of HCD....Pages 1080-1089
Working in Multi-locational Office – How Do Collaborative Working Environments Support?....Pages 1090-1098
Human Centered Design of Mobile Machines by a Virtual Environment....Pages 1099-1108
Back Matter....Pages -