HP LaserJet M2727 MFP Series Service Manual

Product information......Page 19
Quick access to product information......Page 20
Product comparison......Page 21
Product features......Page 22
Front view......Page 23
Interface ports......Page 24
Control panel......Page 25
Serial number and model number location......Page 26
Software included with the product......Page 27
Macintosh software......Page 28
Embedded Web server (EWS)......Page 30
Macintosh Configure Device (Mac OS X v10.3, v10.4, and later)......Page 31
PDEs (Mac OS X v10.3, v10.4, and later)......Page 32
Macintosh......Page 33
Supported paper and print media sizes......Page 34
Media that can damage the product......Page 35
Installation......Page 37
Operating environment......Page 38
Minimum system requirements......Page 39
Unpack the product......Page 40
ADF input tray......Page 41
250-sheet input tray (tray 3)......Page 42
Install the control-panel faceplate......Page 43
Load documents to fax, copy, or scan......Page 44
Tray 1......Page 45
Tray 2 or 3......Page 46
Change tray selection......Page 47
Install a memory DIMM......Page 48
Maintenance......Page 51
Order supplies......Page 52
Replace and recycle supplies......Page 53
Replace print cartridge......Page 55
Load staples......Page 57
Replace the tray 2 pickup roller......Page 58
Replace the tray 2 and optional tray 3 separation pad......Page 63
HP fraud hotline......Page 66
Clean the flatbed scanner glass......Page 67
Clean the scanner-cover backing......Page 69
Clean the tray 2 pickup roller......Page 70
Clean the ADF pickup-roller assembly......Page 73
Clean the paper path......Page 74
Clean the paper path from the product control panel......Page 75
Status......Page 76
Fax......Page 77
Fax phone book......Page 78
Help (Documentation)......Page 80
Device information......Page 81
Paper types......Page 82
Printing......Page 83
Features......Page 84
Macintosh Configure Device (Mac OS X v10.3, v10.4, and later)......Page 85
Theory of operation......Page 87
Sequence of operation for the base unit......Page 88
Scanner functions......Page 90
ADF operation......Page 91
ADF paper path and ADF sensors......Page 92
ADF jam detection......Page 93
Internal components (base unit)......Page 94
Engine control system......Page 96
Laser/scanner system......Page 98
Pickup/feed/delivery system......Page 99
Image-formation system......Page 101
Receive faxes when you hear fax tones......Page 105
Fax by using Voice over IP services......Page 106
Safety-protection circuitry......Page 107
Hook switch control......Page 108
Advantages of flash memory storage......Page 109
Removal and replacement......Page 111
User-replaceable parts......Page 112
Before performing service......Page 113
Test 2 (copy-quality test)......Page 114
Test 3 (fax-quality test)......Page 115
Parts removal order......Page 116
Remove the print cartridge......Page 117
Right cover......Page 118
Left cover......Page 120
Print-cartridge door......Page 122
Rear cover......Page 124
Top cover......Page 126
Replace the ADF pickup-roller assembly......Page 128
ADF scanner glass......Page 131
ADF assembly......Page 133
Scanner/ADF assembly......Page 135
Bezel and control panel......Page 137
Convenience-stapler assembly (HP LaserJet M2727nfs only)......Page 140
Convenience-stapler power supply (HP LaserJet M2727nfs only)......Page 142
Convenience-stapler AC inlet cable (HP LaserJet M2727nfs only)......Page 144
Convenience-stapler power supply bracket and strap (HP LaserJet M2727nfs only)......Page 145
Speaker......Page 146
Power-switch PCA......Page 148
Formatter......Page 150
Duplex assembly......Page 153
Laser/scanner (print engine)......Page 155
Memory-tag-reader assembly (E-label reader)......Page 157
Fan......Page 159
Duplex-drive gears......Page 161
Duplex solenoid......Page 163
Fuser......Page 165
Interlock assembly......Page 170
Engine controller assembly (ECU)......Page 171
Main motor......Page 176
Transfer roller......Page 178
Registration-roller assembly......Page 179
Main gear assembly and tray 2 pickup solenoid......Page 180
Solve problems......Page 183
Problem-solving checklist......Page 184
Alert and warning message tables......Page 187
Critical error message-tables......Page 195
Causes of jams......Page 197
Clear jams from the ADF......Page 198
Clear jams from the input-tray areas......Page 200
Clear jams from the duplexer......Page 202
Top (face-down) output bin......Page 204
Rear (face-up) output bin......Page 205
Clear jams from the print-cartridge area......Page 206
Clear jams from the convenience stapler (HP LaserJet M2727nfs MFP only)......Page 207
Avoid repeated jams......Page 208
Control-panel main menus......Page 209
Control-panel secondary menus......Page 217
To change print-quality settings for all future jobs......Page 222
General print-quality issues......Page 223
Solve scanned-image problems......Page 229
Solve scan-quality problems......Page 231
Image problems......Page 232
Media-handling problems......Page 233
Performance problems......Page 235
General fax problem-solve......Page 236
Problems receiving faxes......Page 237
Problems sending faxes......Page 240
Voice-call problems......Page 242
Media-handling problems......Page 243
Performance problems......Page 244
Convenience-stapler problems (HP LaserJet M2727nfs only)......Page 245
PABX line problems......Page 246
ADF problems......Page 247
Drum rotation test......Page 248
Engine test......Page 249
Perform other checks......Page 250
Check the print-cartridge contacts......Page 251
Check the high-voltage connector assembly......Page 252
Service menu......Page 253
PCL, PCL 6, or PS font list......Page 255
Network report......Page 256
Phone book report......Page 257
Troubleshooting tab......Page 258
Clean the paper path......Page 259
Archive print......Page 260
Firmware update by using a flash executable file......Page 261
Parts......Page 263
Accessories and ordering information......Page 265
Cable and interface accessories......Page 266
Paper-handling accessories......Page 267
Whole unit replacement......Page 268
Scanner/ADF replacement parts......Page 272
Control-panel bezels......Page 273
Supplementary documentation and support......Page 275
Repetitive image defects......Page 277
Formatter connectors......Page 278
Fax card......Page 279
Solenoids......Page 280
Switches and sensors......Page 281
Rollers and pads......Page 282
PCAs (base unit)......Page 283
Major components (base unit)......Page 284
Scanner and ADF......Page 285
Circuit diagram (1 of 2)......Page 286
Circuit diagram (2 of 2)......Page 287
Parts lists and diagrams......Page 288
Types of screws......Page 289
Scanner and ADF assemblies......Page 290
Scanner components......Page 292
ADF components......Page 294
Convenience stapler components (HP LaserJet M2727nfs only)......Page 296
Formatter, fax card, HP jewel, and nameplate......Page 298
External covers and panels......Page 300
Cartridge door assembly......Page 302
Internal components (1 of 4)......Page 304
Internal components (2 of 4)......Page 306
Internal components (3 of 4)......Page 308
Internal components (4 of 4)......Page 310
Engine-controller assembly (ECU)......Page 312
Main-drive assembly......Page 314
Duplexing-drive assembly......Page 316
Tray 2 cassette and tray 3 cassette/feeder......Page 318
Duplexing assembly......Page 320
Fuser assembly......Page 322
Alphabetical parts list......Page 324
Numerical parts list......Page 330
Hewlett-Packard limited warranty statement......Page 337
Print cartridge limited warranty statement......Page 339
Specifications......Page 341
Power consumption......Page 342
Acoustic emissions......Page 343
Regulatory information......Page 345
FCC compliance......Page 346
HP LaserJet print supplies......Page 347
Material restrictions......Page 348
Material Safety Data Sheet (MSDS)......Page 349
For more information......Page 350
IC CS-03 requirements......Page 351
New Zealand telecom statements......Page 352
Declaration of conformity......Page 353
EMI statement (Korea)......Page 354
Laser statement for Finland......Page 355
Substances table (China)......Page 356
Index......Page 357