Health care information systems: a practical approach for health care management

Tables, Figures, and Exhibits xi     Foreword xv     Preface xix     Acknowledgments xxxi     The Authors xxxiii     Part 1 Health Care Information 1     1 Introduction to Health Care Information 3     Learning Objectives     Types of Health Care Information     Internal Data and Information: Patient Specific   Clinical     Internal Data and Information: Patient Specific   Administrative     Internal Data and Information: Patient Specific   Combining Clinical and Administrative     Internal Data and Information: Aggregate   Clinical     Internal Data and Information: Aggregate   Administrative     Internal Data and Information: Aggregate   Combining Clinical and Administrative     External Data and Information: Comparative     External Data and Information: Expert or Knowledge Based     Summary     Key Terms     Learning Activities     2 Health Care Data Quality 49     Learning Objectives     Data versus Information     Problems with Poor-Quality Data     Ensuring Data and Information Quality     Summary     Key Terms     Learning Activities     3 Health Care Information Regulations, Laws, and Standards 67     Learning Objectives     Licensure, Certification, and Accreditation     Patient Safety Organizations     Legal Aspects of Managing Health Information     Summary     Key Terms     Learning Activities     Part 2 Health Care Information Systems 101     4 History and Evolution of Health Care Information Systems 103     Learning Objectives     Definition of Terms     History and Evolution     Summary     Key Terms     Learning Activities     5 Clinical Information Systems 133     Learning Objectives     The Electronic Health Record     Other Major HCIS Types     Fitting Applications Together     Overcoming Barriers to Adoption     Summary     Key Terms     Learning Activities     6 Federal Efforts to Enhance Quality of Patient Care through the Use of Health Information Technology 179     Learning Objectives     HITECH Act     Health Care Reform: New Modes of Care and Payment Reform     Health Information Exchange     Information Technology Ramifications of New Models of Care and Payment Reform     Summary     Key Terms     Learning Activities     7 System Acquisition 209     Learning Objectives     System Acquisition: A Definition     Systems Development Life Cycle     System Acquisition Process     Project Management Tools     Things That Can Go Wrong     Summary     Key Terms     Learning Activities     8 System Implementation and Support 241     Learning Objectives     System Implementation Process     Managing the Organizational Aspects     System Support and Evaluation     Summary     Key Terms     Learning Activities     Part 3 Information Technology 271     9 Technologies That Support Health Care Information Systems 273     Learning Objectives     Information Technology Adoption Challenges     Data Management and Access     Networks and Data Communications     Information Distribution Schemes     Remote Access Technologies     Internet and Web Concepts and Applications     E-Commerce in Health Care     Clinical and Managerial Decision Support     Information Systems Architecture     Summary     Key Terms     Learning Activities     10 Health Care Information System Standards 317     Learning Objectives     Standards Development Process     Classification Standards     Vocabulary and Terminology Standards     Health Record Content and Functional Standards     Summary     Key Terms     Learning Activities     11 Security of Health Care Information Systems 351     Learning Objectives     The Health Care Organization   s Security Program     Threats to Health Care Information     Overview of the HIPAA Security Rule     Outline of the HIPAA Security Rule     HITECH Expansion of the HIPAA Security Rule     Administrative Safeguards     Physical Safeguards     Technical Safeguards     Security in a Wireless Environment     Remote Access Security     Summary     Key Terms     Learning Activities     Part 4 Senior Management IT Challenges 393     12 Organizing Information Technology Services 395     Learning Objectives     Information Technology Functions     Organizing IT Staff and Services     In-House versus Outsourced IT     Evaluating IT Effectiveness     Summary     Key Terms     Learning Activities     13 IT Alignment and Strategic Planning 437     Learning Objectives     IT Planning Objectives     Overview of Strategy     Vectors for Arriving at IT Strategy     The IT Asset     A Normative Approach to Developing Alignment and IT Strategy     IT Strategy and Alignment Challenges     Characteristics of Strategic Thinking     Summary     Key Terms     Learning Activities     14 Strategy Considerations 467     Learning Objectives     Complementary Strategies     Strategy Evolution     Governing Concepts     The Competitive Value of IT     Summary     Key Terms     Learning Activities     15 IT Governance and Management 491     Learning Objectives     IT Governance     IT Effectiveness     IT Budget     Summary     Key Terms     Learning Activities     16 Management   s Role in Major IT Initiatives 521     Learning Objectives     Managing Change Due to IT     Managing IT Projects     Understanding IT Initiative Failures     Summary     Key Terms     Learning Activities     17 Assessing and Achieving Value in Health Care Information Systems 555     Learning Objectives     Definition of IT-Enabled Value     The IT Project Proposal     Steps to Improve Value Realization     Why IT Fails to Deliver Returns     Analyses of the IT Value Challenge     Summary     Key Terms     Learning Activities     18 Health IT Leadership: A Compendium of Case Studies 595     Appendixes     A. Overview of the Health Care IT Industry  641     B. Sample Project Charter  653     C. International Adoption and Use of Health Information Technology  665     Index 681