Handbook of Strategic e-Business Management

Front Matter....Pages i-xxi
Front Matter....Pages 1-1
The Framework and the Big Ideas of e-Business....Pages 3-14
Economic Implications of e-Business for Organizations....Pages 15-53
Front Matter....Pages 55-55
Towards a New Understanding of the e-Business Strategic Process: The Rise of a Dynamic Interaction-Based Approach....Pages 57-81
Value Creation and Value Capture Through Internet Business Models....Pages 83-108
IT Competence-Enabled Business Performance and Competitive Advantage....Pages 109-138
Strategic Flexibility in e-Business Adapters and e-Business Start-ups....Pages 139-155
First-Mover Advantage in the Internet-Enabled Market Environment....Pages 157-185
Can Online Retailers Escape the Law of One Price?....Pages 187-207
Front Matter....Pages 209-209
Leveraging Information Systems for Enhanced Product Innovation....Pages 211-216
Processes Integration and e-Business in Supply Chain Management....Pages 217-236
Creating Business Value Through e-Business in the Supply Chain....Pages 237-254
Issues in the Design and Evaluation of e-Supply Chains....Pages 255-279
Linking ERP and e-Business to a Framework of an Integrated e-Supply Chain....Pages 281-305
Front Matter....Pages 307-307
Strategic Marketing and e-Business....Pages 309-324
A Model of Online Consumer Behavior....Pages 325-346
Online Consumption Motivations: An Integrated Theoretical Delimitation and Refinement Based on Qualitative Analyses....Pages 347-370
The Concept of Flow in Online Consumer Behavior....Pages 371-402
Research on the Use, Characteristics, and Impact of e-Commerce Product Recommendation Agents: A Review and Update for 2007–2012....Pages 403-431
An Evolutionary Approach to e-Tailing: Implications for Practitioners....Pages 433-466
The Role of e-Commerce in Multi-Channel Marketing Strategy....Pages 467-487
Front Matter....Pages 307-307
Pricing Strategies in the Electronic Marketplace....Pages 489-522
An Integrated Review of the Efficacy of Internet Advertising: Concrete Approaches to the Banner Ad Format and the Context of Social Networks....Pages 523-564
Online Advertising Intrusiveness and Consumers’ Avoidance Behaviors....Pages 565-586
Front Matter....Pages 587-587
e-HRM: A Catalyst for Changing the HR Function?....Pages 589-604
Research Approaches in e-HRM: Categorisation and Analysis....Pages 605-632
e-HRM Research and Practice: Facing the Challenges Ahead....Pages 633-653
Front Matter....Pages 655-655
Knowledge Management Alignment Strategies for Organizations and e-Businesses....Pages 657-685
Information Systems Outsourcing, the Umbrella Term for e-Business Strategic Management Sourcing: Service Comparison....Pages 687-705
Organizational Websites Need Developmental Guidelines....Pages 707-733
Enhancing Knowledge Marketplaces Through the Theory of Knowledge Measurement....Pages 735-748
Front Matter....Pages 749-749
Web 2.0 and Digital Business Models....Pages 751-766
Rethinking Social CRM Design: A Service-Dominant Logic Perspective....Pages 767-784
e-Novation: A Platform for Innovation in the Digital Economy....Pages 785-819
The Pervasive Influence of Electronic Word of Mouth (eWOM) on Today’s Social Consumer....Pages 821-839
Qualitative Analysis of Online Communities to Support International Business Decisions....Pages 841-862
Front Matter....Pages 863-863
Ethics in e-Business: Emerging Issues and Enduring Themes....Pages 865-887
eImage: Elements and Effects of Positive Organizational Online Identity....Pages 889-906
Online Complaint Communication Strategy: An Integrated Management Framework for e-Businesses....Pages 907-933
Developing and Validating a Multi-Criteria Model to Evaluate Mobile Service Quality....Pages 935-956
Corporate Disclosure Strategies on Company Websites: Reviewing Opportunistic Practices....Pages 957-975
Back Matter....Pages 977-1011