Guide to Disability and Inclusion in the Workplace (SAGE Works)

Preface
Acknowledgments
Chapter 1 Disability at Work: Introduction and Legislative Framework
	Unemployment and Underemployment by the Numbers
	The Costs of Lack of Inclusion
	Why Barriers Persist
	Biomedical and Social Models of Disability
	Legislation and the Legal Context for Disability Accommodation
	Further Readings
	References
Chapter 2 Inclusivity and Organizational Processes
	The Role of Employers in Identifying and Responding to Accommodation Needs
	Developing Comprehensively Inclusive Organizations: The EY Experience
	Further Readings
	References
Chapter 3 Peer Attitudes and Psychological Aspects of Inclusion
	The Underlying Psychology of Nonconscious Prejudice
	How to Mitigate Personal Biases and Be an Effective Ally
	Organizational Culture and Belonging
	The Special Problem of Hypermasculine Cultures
	Creating and Maintaining Inclusive Cultures
	Peer Attitudes and Inclusion in Action: An Example of a Very Subtle Barrier
	Further Readings
	References
Chapter 4 Sensory, Mobility, and Agility Impairments
	Haben Girma’s Story
	Roles and Responsibilities: A Review of Basic Approaches to Accommodations
	Approaches for Sensory Impairments
	Approaches for Mobility and Agility Impairments
	Further Readings
	References
Chapter 5 Neurodiversity: Autism, ADHD, and Learning Impairments
	Understanding Workers With Autism
	Understanding Workers With ADHD
	Neurodiversity and Gender
	Accommodations for Workers With Autism and ADHD
	Understanding Workers With Dyslexia
	Understanding Other Learning Disabilities: Dyscalculia and Dysgraphia
	Further Readings
	References
Chapter 6 Psychiatric, Mental, and Developmental Disabilities
	Schizophrenia, Mood Disorders, and Schizoaffective Disorder
	Anxiety and Obsessive-Compulsive Disorder
	Developmental Delays, Intellectual Disabilities, Memory Impairments, and Brain Injuries
	Accommodation or Just Good Management Practice?
	Further Readings
	References
Chapter 7 Intermittent Disabilities
	Special Considerations Related to Intermittent Disabilities
	Accommodations for Workers With Intermittent Disabilities
	Examples of Successful Interventions With Workers With Intermittent Disabilities
	Further Readings
	References
Chapter 8 Inclusive by Design
	Building Design
	Interior Design
	Work Tool and Software Design
	Transportation
	Policies and Procedures
	Social Environment
	Further Readings
	References
Chapter 9 Case Studies: A Glimpse into the Real World
	Farid’s Story: Intermittent Disability in a Team Warehouse Setting
	Further Readings
	Oladele’s Dilemma: When Accommodation Needs Conflict
	Further Readings
	Natasha’s Day: The Challenges of Getting From A to B
	Further Readings
	Courtney’s Emails: The Communication Conundrum
	Further Readings
	Networking While Hard of Hearing: Bruno’s Job Search Story
	Further Readings
	What’s in a Lunch: Mealtimes, Disability, and Inclusion
	Further Readings
	Vanessa’s Story: Addiction at the Animal Shelter
	Further Readings
	Raul’s Team: Onboarding and Accommodation
	Further Readings
	“Is She Drunk?” Disability and Intersectional Stereotyping at Work
	Further Readings
Chapter 10 Putting Ideas into Practice
	Disability Management Plans
	Workplace Accommodation of Neurodiversity and of Intermittent Impairment
	Peer Attitudes
	Storytelling-Based Diversity Training
	A Case Study on Peer Attitudes in a Call Center in India
	A Case Study of the Continuous Improvement Process
	Moving Forward
	Further Readings
	References
Appendix: Checklists for Practitioners
	What Checklists Can and Cannot Do
	Job Analysis Checklist
	Recruitment Checklist
	Employment Testing Checklist
	Job Interview Preparation Checklist
	Orientation and Training Checklist
	Accommodations Screening Questionnaire
	Health and Safety Program Checklist
	Team Building Activity Checklist
	Individual Disability Management Plan Checklist
	References
Bibliography
Index