Global teams how the best teams achieve high performance

Cover......Page 1
Title Page......Page 6
Copyright Page......Page 7
Contents......Page 8
About the author......Page 10
Acknowledgements......Page 12
1 Introduction......Page 14
2 What is special about global teams......Page 24
PART ONE Leading the team......Page 36
 3 The global leadership challenge: new skills, new mindset......Page 38
PART TWO Teams without borders......Page 66
 4 Trust: the glue that binds the team......Page 68
 5 Communications: less noise, more understanding......Page 98
PART THREE Creating the firm-wide context for success......Page 130
 6 Goals: clear goals or shared goals?......Page 134
 7 Systems and processes: the building blocks of success......Page 156
 8 People and skills: global talent, global mindset......Page 188
 9 Culture: building cultural intelligence......Page 206
 10 Structure: co-ordination and conflict......Page 244
PART FOUR Rising to the global challenge: lead, trust and support......Page 264
 11 Conclusions......Page 266
 E......Page 277
 W......Page 278
Notes......Page 279
 C......Page 302
 F......Page 304
 G......Page 305
 L......Page 306
 O......Page 307
 S......Page 308
 T......Page 309
 Z......Page 310