Fundamentals of Public Utilities Management Book

Cover
Half Title
Title Page
Copyright Page
Table of Contents
Preface
Author Biography
Acronyms and Abbreviations
Chapter 1 What Is Public Utility Management?
	Introduction
		Key Terms and Definitions
	Public Utilities Manager Qualifications
	A Regulatory View of Effective Management
		Attributes of Effectively Managed Water Sector Utilities
	Measuring Organization Effectiveness
		Benchmarking
	References and Recommended Reading
Chapter 2 Current Management Issues in Water and Wastewater Treatment Operations
	Introduction
	The Paradigm Shift
		A Change in the Way Things Are Understood and Done
	Multiple-Barrier Concept
		Multiple-Barrier Approach: Wastewater Operations
	Management Problems Facing Water and Wastewater Operations
		Compliance with New, Changing, and Existing Regulations
		Maintaining Infrastructure
		Privatization and/or Re-engineering
	Water the New Oil?
		Water Use
		Technical Management versus Professional Management
	References and Recommendations
Chapter 3 Water/Wastewater Infrastructure: Energy Efficiency and Sustainability
	Introduction
	Sustainable Water/Wastewater Infrastructure
		Cash Cows or Cash Dogs?
	The Water/Wastewater Infrastructure Gap
		Energy Efficiency: Water/Wastewater Treatment
	References and Recommended Reading
Chapter 4 Characteristics of Wastewater and Drinking Water Industries
	Introduction (USEPA 2002)
	Wastewater Treatment
	Drinking Water Treatment
		The Honeymoon Is Over
	Characteristics of Wastewater Industry
	Wastewater Treatment Process: The Model
	Characteristics of the Drinking Water Industry
	Capital Stock and Impact on Operations/Maintenance
		Useful Life of Assets
		Operating and Maintaining (O&M) Capital Stock
		Wastewater Capital Stock
	Drinking Water Capital Stock
		Costs of Providing Service
	References and Recommended Reading
Chapter 5 Planning for a Sustainable Energy Future
	Wastewater and Drinking Water Treatment: Energy Usage
		Present and Future Challenges
		Fast Facts
	Benchmark It!
		Collection of Baseline Data and Tracking Energy Use
		Baseline Audit
		Field Investigation
		Create Equipment Inventory and Distribution of Demand and Energy
	References and Recommended Reading
Chapter 6 Energy Efficient Operating Strategies
	Introduction
	Electrical Load Management
		Rate Schedules
		Energy Demand Management
		Electrical Load Management Success Stories
	Operation and Maintenance: Energy Cost-Saving Procedures
		Chandler Municipal Utilities, Arizona (February 21, 2012)
		Airport Water Reclamation Facility, Prescott, Arizona (February 21, 2012)
		Somerton Municipal Water, Arizona (February 21, 2012)
		Hawaii County Department of Water Supply (February 21, 2012)
		Eastern Municipal Water District, California (February 21, 2012)
		Port Drive Water Treatment Plant, Lake Havasu, Arizona (February 21, 2012)
		Truckee Meadows Water Authority, Reno, Nevada (February 21, 2012)
		Tucson Water, Arizona (February 21, 2012)
		Chino Water Production Facility, Prescott, Arizona (February 21, 2012)
		Somerton Municipal Wastewater Treatment Plant, Arizona (February 21, 2012)
	References and Recommended Reading
Chapter 7 Energy Conservation Measures for Wastewater Treatment
	Introduction
	Pumping Energy Conservation Measures
		Pumping System Design
		Pump Motors
		Power Factor
		Variable Frequency Drives
	Aeration Blowers
		High-Speed Gearless (Turbo) Blowers
		Single-Stage Centrifugal Blowers
		New Diffuser Technology
		Innovative and Emerging Energy Conservation Measures
		UV Disinfection
		Membrane Bioreactors (MBRs)
		Anoxic and Anaerobic Zone Mixing
	References and Recommended Reading
Chapter 8 Digital Network Security
	Introduction
	The Digital Network
	The Bottom Line
	References and Recommended Reading
Chapter 9 SCADA
	What Is SCADA?
	SCADA Applications
	SCADA Vulnerabilities
		The Increasing Risk
		Adoption of Technology with Known Vulnerabilities
		Cyber Threats to Control Systems
		Securing Control Systems
	Steps to Improve SCADA Security
		21 Steps to Increase SCADA Security (DOE, 2001)
	References and Recommended Reading
Chapter 10 IT Security Action Plan
	IT Security Action Items
		Policy Development and Management
		Scams and Fraud
		Network Security
		Web Security
		Email
		Mobile Devices
		Employees
		Operational Security
		Payment Cards
	Digital Network Security
	The Bottom Line
	References and Recommended Reading
Chapter 11 Plant Security
	Introduction
	Consequences of 9/11
	Security Hardware Devices
		Physical Asset Monitoring and Control Devices
		Water Monitoring Devices
		Communication and Integration
		Cyber Protection Devices
		Adoption of Technologies with Known Vulnerabilities
		Cyber Threats to Control Systems
		Securing Control Systems
	References and Recommended Reading
Glossary
Index