Essentials of Nursing Leadership & Management, Second Edition

Front Cover......Page 1
Title Page......Page 4
Copyright......Page 5
CONTENTS......Page 6
CONTRIBUTORS......Page 13
REVIEWERS......Page 17
PREFACE......Page 18
ACKNOWLEDGEMENTS......Page 22
ABOUT THE AUTHOR......Page 23
DEDICATION......Page 25
HOW TO USE THIS BOOK......Page 26
CHAPTER 1 NURSING LEADERSHIP, MANAGEMENT, AND MOTIVATION......Page 32
Leadership and Management......Page 33
CHAPTER 2 THE HEALTH CARE ENVIRONMENT......Page 64
History of U.S. Health Care......Page 66
Organization of Health Care......Page 69
Health Care Spending\0......Page 76
Health Care Quality\0......Page 83
Challenges and Opportunities for Nurses......Page 91
CHAPTER 3 NURSING TODAY......Page 106
Profession of Nursing......Page 107
Evidence-Based Practice\0......Page 115
Population-Based Health Care\0......Page 121
Accreditation\0......Page 122
CHAPTER 4 DECISION MAKING, CRITICAL THINKING, AND TECHNOLOGY......Page 132
Decision Making\0......Page 133
Critical Thinking\0......Page 135
Decision-Making Tools and Technology......Page 137
Group Decision Making\0......Page 139
Use of Technology in Decision Making......Page 143
CHAPTER 5 HEALTH CARE COMMUNICATION......Page 154
Teams and Communication......Page 155
Stages of Group Process......Page 158
Common Team Member Roles\0......Page 161
Great Team Guidelines\0......Page 162
Teamwork on a Patient Care Unit......Page 164
Organizational Communication\0......Page 172
Avoiding Groupthink\0......Page 174
CHAPTER 6 CHANGE, INNOVATION, AND CONFLICT......Page 182
Change\0......Page 183
Innovation\0......Page 188
Conflict\0......Page 190
CHAPTER 7 POWER AND POLITICS......Page 200
Power\0......Page 201
Politics\0......Page 212
CHAPTER 8 DELEGATION OF PATIENT CARE......Page 218
Delegation\0......Page 219
Accountability and Responsibility......Page 220
Supervision\0......Page 224
Competence\0......Page 225
Delegation Decision-Making Tree\0......Page 226
The Five Rights of Delegation......Page 229
Responsibilities of Health Team Members......Page 230
Organizational Accountability for Delegation......Page 235
Transcultural Delegation\0......Page 238
CHAPTER 9 EFFECTIVE STAFFING......Page 244
Determination of Staffing Needs......Page 245
Considerations in Developing a Staffing Pattern......Page 249
Scheduling\0......Page 250
Nurse-Sensitive Patient Outcomes\0......Page 255
Models of Care Delivery......Page 257
Care Delivery Management Tools\0......Page 261
CHAPTER 10 BUDGETING FOR PATIENT CARE......Page 268
Some Perspectives on the Cost of Health Care......Page 270
The Cost Equation: Money = Mission = Money......Page 271
Types of Budgets......Page 274
Budget Overview\0......Page 275
Budget Approval and Monitoring......Page 284
CHAPTER 11 PLANNING CARE......Page 290
Assessment of External and Internal Environment......Page 291
Development of Values and Philosophy, Mission, Vision, and Goals......Page 292
Organizational Structure......Page 298
Shared Governance\0......Page 303
Magnet Hospitals\0......Page 304
CHAPTER 12 TIME MANAGEMENT AND SETTING PATIENT CARE PRIORITIES......Page 312
Time Management Concepts\0......Page 313
Setting Priorities\0......Page 316
Find Personal Time for Lifelong Learning......Page 325
CHAPTER 13 QUALITY IMPROVEMENT AND EVIDANCE-BASED PATIENT CARE......Page 330
Quality\0......Page 331
Quality Improvement\0......Page 332
Evidence-Based Care (EBC)......Page 333
Methodologies for Quality Improvement......Page 334
Other Quality Improvement Strategies\0......Page 338
Organizational Structure for QI......Page 341
CHAPTER 14 LEGAL ASPECTS OF HEALTH CARE......Page 350
Sources of Law......Page 351
Protections in Nursing Practice......Page 362
CHAPTER 15 ETHICAL ASPECTS OF HEALTH CARE......Page 374
Ethics\0......Page 375
CHAPTER 16 CULTURE, GENERATIONAL DIFFERENCES, AND SPIRITUALITY......Page 388
Culture\0......Page 389
Generational Perceptions\0......Page 400
Spirituality\0......Page 401
CHAPTER 17 NCLEX-RN PREPARATION AND YOUR FIRST JOB......Page 410
Preparation for NCLEX-RN......Page 411
Beginning a Job Search......Page 424
Developing a Resume......Page 427
A Successful Interview\0......Page 429
Orientation to Your New Job......Page 435
Performance Feedback\0......Page 437
CHAPTER 18 CAREER PLANNING AND ACHIEVING BALANCE......Page 448
Career Planning\0......Page 449
Healthy Living–Achieving Balance......Page 452
Areas of Health......Page 453
GLOSSARY......Page 472
INDEX......Page 478