Enterprise Architecture for Digital Business: Integrated Transformation Strategies

Cover
Half Title
Title Page
Copyright Page
Dedication
Table of Contents
List of Figures
List of Tables
Foreword
Preface
Acknowledgements
Authors
Part A Setting the Context for Digital Business
	Chapter 1 Digital Business, Enterprise Architecture, and the Transformation Imperative
		What is Digital Business?
		Digitization Landscape and Opportunities
			Contemporary Digital Technologies and their Impact on Digital Transformation
			Evolution of Architectures in Organizations
		Digital Transformation Imperative
		Challenges and Risks in Digital Transformation
		Architecture and Business Organizations
			Big Data and Artificial Intelligence
			Data Friction
		Enterprise Architecture in Digital Transformation
			Architecting for Business Transformation
			EA as a Transformational Framework
		Internet of Things, Internet of Everything, and Digital Business
		Enterprise Architecture and Business Architecture
			BA as a Business Function
			BA Drives Agility in Business
			Emerging BA Standards That Support Common Business Goals
		Discussion Topics
		Notes
	Chapter 2 Enterprise Architecture and Services Orientation in Digital Transformation
		Enterprise Architecture as a Transformational Framework
		Enterprise Architecture in Digital Transformation
			Enterprise Architecture Elements and Digital Transformation
			Capturing the Technology Baseline
			Exploring the Constraints and Risks Up Front
			Influencing Business Objectives
			Automating Broken or Disparate Business Processes
			Embracing Emerging Technologies
			Capitalizing on the Operating Model of the Business
			TOGAF and Zachman EA Framework
		Enterprise Architecture’s Technology Stack
			Layers of the Enterprise Technology Stack
			Layer 1: Communications (Networks and Infrastructure)
			Layer 2: Data Storage (SQL and NoSQL)
			Layer 3: Analytics and Services (Machine Learning)
			Layer 4: Business Processes and Applications
			Layer 5: Presentations and Visualization (User Interfaces) and IoT Devices
			Security Architecture (All Layers)
		Services Oriented Architecture
			“Service” in SOA
		Services Landscape
			Shared Services
			Operational Services
			Customer Service
			Knowledge Worker Services
			Synchronization of Services
			Service-Orientation and Business
		Business-Driven SOA
		Agility in Digital Business
		Change Management in Digital Transformation
		Discussion Topics
		Notes
	Chapter 3 Strategic Planning for Digital Business
		Planning for a Data-Driven Digital Business
		Digital Business Strategies
			Inputs to Strategic Planning for Digital Business
			Strategy for Digital Transformation – Focus on Customer Experience
			Objectivity in Developing Digital Strategies
			Elements of Digital Business Strategies
			Strategies Relate Projects to Capabilities to Goals
		Business Capabilities
		Business Strategies and Enterprise Architecture
			Architectures and Digital Strategies
				Enterprise Architecture
				Data Architecture
				Business Process Architecture
		Sources and Digital Strategies
			Knowledge Customer
			Knowledge Worker Services
			Big Data
			Sensors (IoT)
			Analytics
			Machine Learning
			Social Media
			Mobile Application
		Making Digital Strategy Work
			Digital Business Strategy and Planning
			Enterprise Architecture Resources and Constraints
			Capabilities and Services
			Project Implementation
		Discussion Topics
		Notes
	Chapter 4 Collaborative Digital Business
		A Digital Business is a Collaborative Business
			Physical Collaboration
			Electronic Collaboration
			Mobile Collaboration
		Complexities of Collaborative Digital Business
			Business Processes
			Enterprise IT Governance
			Collaborative Technologies
			Communication Networks
			Evolving Technology Trends and EA
		Collaborative EA
			Key Elements of a Collaborative EA
		Strategies for Collaborative EA
		Challenges and Issues with Collaborative EA
		Deploying a Collaborative EA
			Portals and Collaborative EA
			Practical Steps and Models for Collaborative EAs with MDA
		Charting a Road Map for Collaborative EA Deployment
			Observations from the Trenches
			Managing User Expectations
			Formulating Effective Use of Federated Portals
			Achieving Consensus on Web Services Standards
			Incorporating Value Propositions from Grid Computing Concepts
		Discussion Topics
		Notes
Part B The Digital Enterprise Architecture Life Cycle
	Chapter 5 Cloud Capabilities in Digital Transformation
		Cloud and the Enterprise Architecture
		Cloud Characteristics for Digital Business
		Four Phases of Cloud Adoption through Enablement and their Corresponding Business Value
			Cloud Assessment
			Cloud Transition
			Cloud Deployment
			Cloud Enablement
		Three Synergistic Areas of EA and Cloud
			EA Governance and the Cloud
			EA Measurement and Maturity for the Cloud
			From Strategy Formulation to Solution Deployment
		Embedding Analytics in Cloud-Based Digital Processes
			Lessons Learned in Practice
		Challenges in Using Cloud-Based Architecture
			Scalability
			User Interfaces
			Shifting Enterprise Computing to the Cloud
			Open Source Development
			Control and Ownership
			Privacy and Confidentiality
		Discussion Topics
		Notes
	Chapter 6 Business Process Digitization and Customer Value
		Business Processes and Digital Transformation
			Business Process Reengineering (BPR)
			Business Process Automation (BPA)
			Business Process Analysis (BPAn)
			Business Process Integration (BPI)
			Business Process Improvement (BPIm)
			Business Performance Management (BPrM)
			Business Process Management (BPM)
			Business Process Outsourcing (BPO)
			Business Process Optimization (BPOp)
			BPIm Scenarios
		Business Process Digitization
		Holistic Approach to Business Process Transformation
		The Principles of Digitizing Business Processes
			Maintaining Transformation
			Monitoring Progress
			Evaluating Industry Trends
			Capability Assessment and Development
			Organizational Change
			Governance and Management
			Competition
		Preparing for Process Transformation
		Sharing the Experiences of BPX
		Commercial Vendors and Tools
		Discussion Topics
		Notes
	Chapter 7 Digital Transformation and Business Agility
		Agility in Digital Business
			Agile as a Business Value
			Advantages of Agility and Big Data for a Digital Business
		Envisioning an Agile Organization
		Functioning Agile Business with Embedded Big Data Analytics
			Holistic, Fine Granular, and Sensitive Business
		Big Data Enables Agility in Business Dimensions
			External Influencing Factors
				Customer Relationships
				Business Partners
				Government Regulatory Factors & Sustainability
				Socio-Cultural Environment
			Internal Factors and Responses
				Business Structure
				Business Innovation
				Business Compliance
				Technology Management
				People Management
				Product Management
		CAMS: Balancing Agility with Formality in Big Data Adoption
			Agile Principles in Practice
		Collaborations and Intelligence as Functioning Agile
			Reaching Collaborative Intelligence in Agile Business
				Collaborative Data and Agility
				Collaborative Information and Agility
				Collaborative Process and Agility
				Collaborative Knowledge and Agility
				Collaborative Intelligence and Agility
			Reaching Collaborative Business Processes
				Broadcasting Business Processes
				Informative Business Processes
				Transactive Business Processes
				Operative Business Processes
				Collaborative Business Processes
		Ongoing Knowledge Synchronization in a Learning Agile Organization
			Holistic Customer – The Ultimate Goal of Business Agility
		Discussion Topics
		Acknowledgement
		Notes
Part C Leveraging the Value of Digital Enterprise Architecture
	Chapter 8 EA as a Practice in Digital Transformation
		Why Consider EA as a Practice in Digital Business?
		The Realities of EA Practice
		Seven Principles of Running EA as a Practice
		The Life Cycle of a Consistent EA Practice
			Four Focus Areas
			Actions by EA Practice in Digital Transformation
		Managing EA as a Practice
			System Integration Life Cycle Road Map
			Major Challenges in EA as a Practice
		EA Practice Maturity
			Five Simplified Levels of EA Practice Maturity
			Empowering the Practice – Seven Essential Steps
		Discussion Topics
		Notes
	Chapter 9 Measuring EA in Digital Transformation: Metrics, KPIs, and Risks
		Establishing Enterprise Architecture Metrics
		Making a Case for EA Metrics in Digital Transformation
			Identifying EA Metrics Parameters
			Relevance of EA Metrics to Digital Transformation
			Getting the EA Metrics Right
			What Should EA Metrics Have?
		Formulating EA Metrics
			Model for Establishing EA Metrics
			Circumstances Surrounding EA Metrics Formulation
		Active Matrix Monitoring Model
		Governance of EA Metrics
			Who – The EA Team
			What – Quantitative and Qualitative Measures
			When – To Perform Governance Activities
			How – To Capture the Metrics
		Challenges in Applying EA Metrics in Practice
		Establishing the “Right” EA Metrics
		Discussion Topics
		Notes
	Chapter 10 EA Governance in Digital Transformation
		EA Governance and DT
		The Business Situation
		Advantages of Governance, Risk Management, and Compliance in EA and DT
		Key Factors in EA and Governance
		Organizational Structure
		Charter for EA Governance
			Roles and Responsibilities
			Principles, Guidelines, and Standards for EA Governance
		EA Framework and Governance Function
			Navigation Elements
			Navigation Element Definitions
				Business Elements
				IT Elements
			The Navigation Repository
		Pragmatic EA Governance Structure
		Architecture Review and Governance Boards
		Discussion Topics
		Notes
	Chapter 11 Business Architecture Practice: Case Study in Healthcare Domain
		Business Architecture
			The Value Proposition
		The BA Practice
		Challenges, Issues, and Concerns
		Establishing the BAP: Stage by Stage
			Stage 1: Building the Practice
			Stage 2: Enabling the Practice
			Stage 3: Managing the Practice
			Stage 4: Realizing the Practice
		Realities of the BAP: From the Trenches
			Practical Observations and Lessons Learned
			Actions Taken
		BEST Practices in BAP
		Governance, Risk Management, and Compliance
		General Comments and Recommendations
			Future Prospects of the BAP
		Notes
Appendix A: Use Cases in EA and Digital Business
Index