Empowered: Ordinary People, Extraordinary Products

Cover
Title Page
Copyright
Contents
Part I Lessons from Top Tech Companies
	Chapter 1 Behind Every Great Company
		The Role of Technology
		Strong Product Leadership
		Empowered Product Teams
	Chapter 2 The Role of Technology
	Chapter 3 Strong Product Leadership
		The Role of Leadership—Inspiration
		The Role of Management—Execution
	Chapter 4 Empowered Product Teams
	Chapter 5 Leadership in Action
	Chapter 6 A Guide to EMPOWERED
		Who This Book Is For
		How This Book Is Organized
Part II Coaching
	Chapter 7 The Coaching Mindset
		Developing People Is Job #1
		Empowering People Produces the Best Results
		Beware Your Own Insecurities
		Cultivate Diverse Points of View
		Seek Out Teaching Moments
		Continually Earn the Trust of Your Team
		Have the Courage to Correct Mistakes
	Chapter 8 The Assessment
		People, Process, and Product
		The Gap Analysis
		The Coaching Plan
	Chapter 9 The Coaching Plan
		Product Knowledge
		Process Skills and Techniques
		People Skills and Responsibilities
	Chapter 10 The One‐on‐One
		Keys to Effective One‐on‐Ones
		Anti‐Patterns
		Summary
	Chapter 11 The Written Narrative
	Chapter 12 Strategic Context
		Company Mission
		Company Scorecard
		Company Objectives
		Product Vision and Principles
		Team Topology
		Product Strategy
	Chapter 13 Sense of Ownership
	Chapter 14 Managing Time
	Chapter 15 Thinking
	Chapter 16 Team Collaboration
	Chapter 17 Stakeholder Collaboration
	Chapter 18 Imposter Syndrome
	Chapter 19 Customer‐Centricity
	Chapter 20 Integrity
		Dependability
		The Company\'s Best Interests
		Accountability
	Chapter 21 Decisions
		Right‐Size Decision Analysis
		Collaboration‐Based Decision Making
		Resolving Disagreements
		Transparency
		Disagree and Commit
	Chapter 22 Effective Meetings
		Communication
		Decisions
		Problem Solving
		Organizing Effective Meetings
	Chapter 23 Ethics
	Chapter 24 Happiness
		Meaningful Work
		Personal Relationship
		Personal Recognition
		Work Habits
		Modeling Good Behaviors
		Career Planning
	Chapter 25 Leader Profile: Lisa Kavanaugh
		Path to Leadership
		Leadership in Action
Part III Staffing
	Chapter 26 Competence and Character
		Competence
		Character
	Chapter 27 Recruiting
	Chapter 28 Interviewing
	Chapter 29 Hiring
	Chapter 30 Remote Employees
		Artifacts
		Trust
		Time
	Chapter 31 Onboarding
	Chapter 32 New Employee Bootcamp
	Chapter 33 Performance Reviews
	Chapter 34 Terminating
	Chapter 35 Promoting
	Chapter 36 Leader Profile: April Underwood
		Path to Leadership
		Leadership in Action
Part IV Product Vision and Principles
	Chapter 37 Creating a Compelling Vision
		Customer‐Centric
		North Star
		Scope and Timeframe
		Leveraging Industry Trends
	Chapter 38 Sharing the Product Vision
		Communicating the Product Vision
		Validating the Product Vision
		Product Vision as a Recruiting Tool
		Product Vision as an Evangelism Tool
	Chapter 39 Product Principles and Ethics
	Chapter 40 Leader Profile: Audrey Crane
		Path to Leadership
		Leadership in Action
Part V Team Topology
	Chapter 41 Optimizing for Empowerment
		Ownership
		Autonomy
		Alignment
	Chapter 42 Team Types
		Platform Teams
		Experience Teams
	Chapter 43 Empowering Platform Teams
		Shared Team Objectives
		Platform‐as‐a‐Product Objectives
	Chapter 44 Empowering Experience Teams
		Media Product
		E‐Commerce Product
		Enterprise Product
		Marketplace Product
		Customer‐Enabling Product
	Chapter 45 Topology and Proximity
		Optimizing for the Product Team
	Chapter 46 Topology Evolution
		Evolving a Topology
		Topology Warning Signs
	Chapter 47 Leader Profile: Debby Meredith
		Path to Leadership
		Leadership in Action
Part VI Product Strategy
	Chapter 48 Focus
	Chapter 49 Insights
		Quantitative Insights
		Qualitative Insights
		Technology Insights
		Industry Insights
		Shared Learnings
	Chapter 50 Actions
	Chapter 51 Management
	Chapter 52 Leader Profile: Shan‐Lyn Ma
		Path to Leadership
		Leadership in Action
Part VII Team Objectives
	Feature Teams vs. Product Teams
	Manager\'s Objectives vs. Product Team Objectives
	The Role of Leadership
	Chapter 53 Empowerment
		Assigning Problems to Solve, Rather Than Features to Build
		Sharing Strategic Context
	Chapter 54 Assignment
		Assigning Objectives to Product Teams
		Determining Key Results
		Alignment
		Keep‐the‐Lights‐On Work
	Chapter 55 Ambition
	Chapter 56 Commitments
		High‐Integrity Commitments
		Deliverables
		Tracking High‐Integrity Commitments
	Chapter 57 Collaboration
		Shared Team Objectives
		Common Objectives
	Chapter 58 Management
		Keep‐the‐Lights‐On Work
		Weekly Tracking
		Staying on Track
		Helping Our Colleagues
	Chapter 59 Accountability
	Chapter 60 Objectives in Perspective
	Chapter 61 Leader Profile: Christina Wodtke
		Path to Leadership
		Leadership in Action
Part VIII Case Study
	Chapter 62 Company Backgrounder
	Chapter 63 Company Objectives
	Chapter 64 Product Vision and Principles
	Chapter 65 Team Topology
		Team Topology Overview
	Chapter 66 Product Strategy
		Focus
		Insights
		Action
		Management
	Chapter 67 Product Team Objectives
		Company Dashboard
	Chapter 68 Business Results
	Chapter 69 Key Takeaways
	Chapter 70 Leader Profile: Judy Gibbons
		Path to Leadership
		Leadership in Action
Part IX Business Collaboration
	Chapter 71 The Role of Product Leaders
		Business Results
		Product Strategy
		Product Teams
	Chapter 72 Stakeholder Management vs. Collaboration
	Chapter 73 Shared Insights and Learning
	Chapter 74 Keeping the Lights On
	Chapter 75 Evangelism
	Chapter 76 Leader Profile: Avid Larizadeh Duggan
		Path to Leadership
		Leadership in Action
Part X Inspired, Empowered, and Transformed
	Chapter 77 Meaningful Transformation
	Chapter 78 Transformation in Action
	Chapter 79 Transformed
	Chapter 80 The Most Important Thing
	Chapter 81 The Destination
		Final Thoughts
Acknowledgments
About the Authors
Learning More
Index
EULA