Electronic Government: 10th IFIP WG 8.5 International Conference, EGOV 2011, Delft, The Netherlands, August 28 – September 2, 2011. Proceedings

Front Matter....Pages -
Diversity and Diffusion of Theories, Models, and Theoretical Constructs in eGovernment Research....Pages 1-12
Building Theoretical Foundations for Electronic Governance Benchmarking....Pages 13-25
Connecting eGovernment to Real Government - The Failure of the UN eParticipation Index....Pages 26-37
Explaining History of eGovernment Implementation in Developing Countries: An Analytical Framework....Pages 38-49
Paving the Way for Future Research in ICT for Governance and Policy Modelling....Pages 50-61
The Relative Importance of Intermediaries in eGovernment Adoption: A Study of Saudi Arabia....Pages 62-74
User Acceptance of SMS-Based eGovernment Services....Pages 75-87
Components of Trust Influencing eGovernment Adoption in Germany....Pages 88-99
Public Sector IS Maturity Models: Legal Pluralism Invades Public Schools....Pages 100-111
“IT’s Complicated…”: Influence of Perceived Sacrifice and Trust on eService Adoption....Pages 112-121
Government as a Launching Customer for eInvoicing....Pages 122-133
Transformational Government Citizens’ Services Adoption: A Conceptual Framework....Pages 134-143
The eGovernment Services Delivery of the Italian Municipalities....Pages 144-158
The State of IT Governance: Patterns of Variation at the Central Government Level in Norway....Pages 159-172
Information Strategies for Open Government in Europe: EU Regions Opening Up the Data on Structural Funds....Pages 173-184
Market, Network, Hierarchy: Emerging Mechanisms of Governance in Business Process Management....Pages 185-197
Computing and Information Technology Challenges for 21st Century Financial Market Regulators....Pages 198-209
eGovernment Trends in the Web 2.0 Era and the Open Innovation Perspective: An Exploratory Field Study....Pages 210-222
A Scenario-Based Approach towards Open Collaboration for Policy Modelling....Pages 223-234
Open Government Data: A Stage Model....Pages 235-246
Enrolling Local Strategic Actors in Public Portal Development....Pages 247-258
Inter-organizational Cooperation in Swiss eGovernment....Pages 259-272
Scarcity, Exit, Voice and Violence: The State Seen through eGovernment....Pages 273-284
A Conceptual Model for G2G Relationships....Pages 285-295
Coverage of eGovernment Security Issues in Mass Media....Pages 296-307
A Context-Aware Inter-organizational Collaboration Model Applied to International Trade....Pages 308-319
KPI-Supported PDCA Model for Innovation Policy Management in Local Government....Pages 320-331
On the Relevance of Enterprise Architecture and IT Governance for Digital Preservation....Pages 332-344
Interoperability, Enterprise Architectures, and IT Governance in Government....Pages 345-354
Exploring Information Security Issues in Public Sector Inter-organizational Collaboration....Pages 355-366
Ambiguities in the Early Stages of Public Sector Enterprise Architecture Implementation: Outlining Complexities of Interoperability....Pages 367-377
Integrity of Electronic Patient Records....Pages 378-391
Impose with Leeway: Combining an Engineering and Learning Approach in the Management of Public-Private Collaboration....Pages 392-403
Challenges in Information Systems Procurement in the Norwegian Public Sector....Pages 404-417
eGovernment and Organizational Changes: Towards an Extended Governance Model....Pages 418-430
eGovernment Service Quality Assessed through the Public Value Lens....Pages 431-440
Exploring the Future of Public-Private eGovernment Service Delivery....Pages 441-452
Technology as the Key Driver of Organizational Transformation in the eGovernment Period: Towards a New Formal Framework....Pages 453-464
Back Matter....Pages -