ELECTRONIC GOVERNMENT : 16th ifip wg 8.5 international conference, egov 2017

Front Matter ....Pages I-XVI
Front Matter ....Pages 1-1
 Designing Information Marketplaces for Disaster Management  (Ralf Klischewski, Yomn Elmistikawy)....Pages 3-12
 A Unified Definition of a Smart City  (Arkalgud Ramaprasad, Aurora Sánchez-Ortiz, Thant Syn)....Pages 13-24
 Towards a Capabilities Approach to Smart City Management  (Anushri Gupta, Panos Panagiotopoulos, Frances Bowen)....Pages 25-35
 Towards “Smart Governance” Through a Multidisciplinary Approach to E-government Integration, Interoperability and Information Sharing: A Case of the LMIP Project in South Africa  (More Ickson Manda)....Pages 36-44
Front Matter ....Pages 45-45
 New Channels, New Possibilities: A Typology and Classification of Social Robots and Their Role in Multi-channel Public Service Delivery  (Willem Pieterson, Wolfgang Ebbers, Christian Østergaard Madsen)....Pages 47-59
 External User Inclusion in Public e-Service Development: Exploring the Current Practice in Sweden  (Jesper Holgersson, Karin Axelsson, Ulf Melin)....Pages 60-70
 Georgia on My Mind: A Study of the Role of Governance and Cooperation in Online Service Delivery in the Caucasus  (Morten Meyerhoff Nielsen, Nato Goderdzishvili)....Pages 71-91
 Time to Refuel the Conceptual Discussion on Public e-Services – Revisiting How e-Services Are Manifested in Practice  (Ida Lindgren, Ulf Melin)....Pages 92-101
Front Matter ....Pages 103-103
 e-Government and the Shadow Economy: Evidence from Across the Globe  (Linda Veiga, Ibrahim Kholilul Rohman)....Pages 105-116
 Networks of Universities as a Tool for GCIO Education  (Luís S. Barbosa, Luís Paulo Santos)....Pages 117-127
 From a Literature Review to a Conceptual Framework for Health Sector Websites’ Assessment  (Demetrios Sarantis, Delfina Sá Soares)....Pages 128-141
 Organizational Learning to Leverage Benefits Realization Management; Evidence from a Municipal eHealth Effort  (Kirsti Askedal, Leif Skiftenes Flak, Hans Solli-Sæther, Detmar W. Straub)....Pages 142-153
 Towards a Repository of e-Government Capabilities  (Soumaya I. Ben Dhaou)....Pages 154-165
 A Social Cyber Contract Theory Model for Understanding National Cyber Strategies  (Raymond Bierens, Bram Klievink, Jan van den Berg)....Pages 166-176
 The E-governance Development in Educational Sector of Republic of Moldova  (Lucia Casap, John Sören Pettersson)....Pages 177-186
 A Review of the Norwegian Plain Language Policy  (Marius Rohde Johannessen, Lasse Berntzen, Ansgar Ødegård)....Pages 187-198
 ICT and Financial Inclusion in the Brazilian Amazon  (Luiz Antonio Joia, Ricardo Paschoeto dos Santos)....Pages 199-211
Front Matter ....Pages 213-213
 Blockchain Technology as s Support Infrastructure in e-Government  (Svein Ølnes, Arild Jansen)....Pages 215-227
 Comparing a Shipping Information Pipeline with a Thick Flow and a Thin Flow  (Sélinde van Engelenburg, Marijn Janssen, Bram Klievink, Yao-Hua Tan)....Pages 228-239
 Coordinated Border Management Through Digital Trade Infrastructures and Trans-National Government Cooperation: The FloraHolland Case  (Boriana Rukanova, Roel Huiden, Yao-Hua Tan)....Pages 240-252
Front Matter ....Pages 253-253
 An Evaluation Framework for Linked Open Statistical Data in Government  (Ricardo Matheus, Marijn Janssen)....Pages 255-263
 A Framework for Data-Driven Public Service Co-production  (Maarja Toots, Keegan McBride, Tarmo Kalvet, Robert Krimmer, Efthimios Tambouris, Eleni Panopoulou et al.)....Pages 264-275
 Big Data in the Public Sector. Linking Cities to Sensors  (Marianne Fraefel, Stephan Haller, Adrian Gschwend)....Pages 276-286
 Tracking the Evolution of OGD Portals: A Maturity Model  (Charalampos Alexopoulos, Vasiliki Diamantopoulou, Yannis Charalabidis)....Pages 287-300
Front Matter ....Pages 301-301
 Exploring on the Role of Open Government Data in Emergency Management  (Yumei Chen, Theresa A. Pardo, Shanshan Chen)....Pages 303-313
 Proactive Transparency and Open Data: A Tentative Analysis  (Olivier Glassey)....Pages 314-323
 Trusting and Adopting E-Government Services in Developing Countries? Privacy Concerns and Practices in Rwanda  (Chantal Mutimukwe, Ella Kolkowska, Åke Grönlund)....Pages 324-335
 All Citizens are the Same, Aren’t They? – Developing an E-government User Typology  (Bettina Distel, Jörg Becker)....Pages 336-347
Front Matter ....Pages 349-349
 Value-Based Decision Making: Decision Theory Meets e-Government  (Leif Sundberg, Katarina L. Gidlund)....Pages 351-358
 Information Artifact Evaluation with TEDSrate  (Hans J. Scholl, William Menten-Weil, Tim S. Carlson)....Pages 359-377
 Understanding Public Value Creation in the Delivery of Electronic Services  (Luis F. Luna-Reyes, Rodrigo Sandoval-Almazan, Gabriel Puron-Cid, Sergio Picazo-Vela, Dolores E. Luna, J. Ramon Gil-Garcia)....Pages 378-385
 Electronic “Pockets of Effectiveness”: E-governance and Institutional Change in St. Petersburg, Russia  (Yury Kabanov, Andrei V. Chugunov)....Pages 386-398
 Outcome Evaluation of StartBiz  (Kristina Zumbusch, Philippe Zimmermann, Emamdeen Fohim)....Pages 399-410
 Correlation Between ICT Investment and Technological Maturity in Public Agencies  (Mauricio Solar, Sergio Murua, Pedro Godoy, Patricio Yañez)....Pages 411-420
Back Matter ....Pages 421-422