Effective teamwork : practical lessons from organizational research

Effective Teamwork: Practical Lessons from Organizational Research......Page 5
Contents......Page 9
Acknowledgements......Page 13
Part 1 Team Effectiveness......Page 15
1 Creating Effective Teams......Page 17
Task and Social Elements of Team Functioning......Page 20
Team Effectiveness......Page 21
Web Resources......Page 26
2 Real Teams Work......Page 27
Why Work in Teams?......Page 31
Barriers to Effective Teamwork......Page 35
What is a Team?......Page 41
What do Teams do?......Page 43
How can we build Effective Teams?......Page 45
Conclusions......Page 49
Further Reading......Page 51
Web Resources......Page 52
Part 2 Developing Teams......Page 53
3 Creating Teams......Page 55
Personality and Ability......Page 57
Teamwork Skills......Page 63
Diversity of Team Members......Page 66
Benefiting from Team Diversity......Page 71
Implications of Diversity......Page 72
Web Resources......Page 73
4 Leading Teams......Page 74
The Three Team Leadership Tasks......Page 75
The Three Elements of Leading Teams......Page 77
Tripwires for Team Leaders......Page 91
Developing Team Leadership Skills......Page 93
Self-managing or Shared Leadership Work Teams......Page 98
Further Reading......Page 99
Web Resources......Page 100
5 Team Training......Page 101
The Stages of Team Development......Page 103
Types of Team Training Interventions......Page 105
Conclusions......Page 115
Web Resources......Page 116
Part 3 Team Working......Page 119
Team Objectives......Page 121
The Elements of Team Vision......Page 127
Strategy for Teams......Page 129
Further Reading......Page 131
Web Resources......Page 132
7 Team Playing......Page 133
Interaction......Page 134
Information Sharing......Page 138
Influencing and Decision Making......Page 139
Creating Safety in Teams......Page 145
Key Revision Points......Page 147
Web Resources......Page 148
8 Team Quality Management......Page 149
Groupthink......Page 150
Team Pressures to Conform......Page 152
Team Defence Mechanisms......Page 153
Commitment to Quality......Page 155
Task Focus/Constructive Controversy......Page 156
Encouraging Constructive Controversy in Teams......Page 157
Conclusion......Page 165
Key Revision Points......Page 166
Web Resources......Page 167
9 Creative Team Problem Solving......Page 169
Team Innovation......Page 170
Creative Problem Solving in Teams......Page 174
Techniques for Promoting Creativity within a Team......Page 176
Using Creativity Techniques in Team Meetings......Page 180
Other Influences on Team Innovation......Page 181
Further Reading......Page 184
Web Resources......Page 185
10 Team Support......Page 186
The Emotional Life of Teams......Page 188
Social Support......Page 190
Support for Team Member Growth and Development......Page 196
Social Climate......Page 198
Conclusions......Page 200
Web Resources......Page 201
Team Conflicts......Page 202
Resolving Team Conflicts......Page 203
Organizational Causes of Conflict......Page 205
Interpersonal Conflicts......Page 207
Difficult Team Members......Page 209
Web Resources......Page 212
Part 4 Teams in Organizations......Page 213
12 Teams in Organizations......Page 215
Introducing Team-based Working (TBW)......Page 216
The Relationship between Teams and their Organizations......Page 219
What do Teams need from their Organizations?......Page 221
The Role of Human Resource Management (HRM)......Page 223
What do Organizations require from Teams?......Page 227
Bridging across Teams......Page 230
Key Revision Points......Page 233
Web Resources......Page 234
13 Virtual Team Working......Page 235
What is Virtual Team Working?......Page 239
Advantages and Disadvantages of Virtual Teams......Page 241
How to Develop Effective Virtual Team Working......Page 242
Lifecycle of Virtual Teams......Page 249
Conclusion......Page 252
Further Reading......Page 253
Web Resources......Page 254
14 Top Management Teams......Page 255
Task Design......Page 257
Team Effort and Skills......Page 259
Organizational Supports......Page 262
Top Management Team Processes......Page 265
Top Team Participation......Page 268
Corporate Social Responsibility......Page 269
Top Team Meetings......Page 271
Conflict......Page 276
CEO Leadership......Page 277
Conclusions......Page 280
Web Resources......Page 282
References......Page 283
Author Index......Page 300
Subject Index......Page 306