E-discovery: Creating and Managing an Enterprisewide Program. A Technical Guide to Digital Investigation and Litigation Support

Copyright......Page 1
Lead Author......Page 2
Contributing Authors......Page 3
Foreword......Page 9
Technical Editors
......Page 12
Trends in Enterprise E-discovery from the Corporate Perspective......Page 14
Introduction......Page 15
The Emergence of Better Enterprise Search......Page 16
Centralization of E-discovery Efforts......Page 19
Folksonomies......Page 21
Enterprise Software and Litigation Support Platforms......Page 23
Records Retention and Accessibility......Page 24
The Market and Profession Overall......Page 25
The Focus on Litigation Preparedness......Page 27
Folksonomies......Page 28
Records Retention and Accessibility......Page 29
Frequently Asked Questions......Page 30
Managing Information and Records in An Enterprise......Page 32
The Historical Evolution of ECM......Page 33
The Age of Compliance: Using ECM to Establish An Information Governance Strategy......Page 36
The Technology Components of ECM......Page 37
Empower Information Workers with Document Management......Page 38
Deliver Results with Search......Page 39
Improve Business Process with Workflow......Page 40
Reduce Risk with Records Management......Page 41
Reduce Costs with Intelligent Storage Management and Content Archiving......Page 43
Reduce Cost and Preserve Corporate History with Imaging and Capture......Page 45
Ensuring User Adoption with Application Integration......Page 46
Get Ready for the Generation Y Workforce with Web 2.0 in the Enterprise......Page 47
Control Corporate Identity and Communication with Web Content Management......Page 48
Control the Biggest Source of Electronic Risk with E-mail Management......Page 49
Manage the Risk and Cost of Litigation......Page 50
The Age of Compliance: Using ECM for Information Governance......Page 52
The Technology Components of ECM......Page 53
Frequently Asked Questions......Page 54
Notes......Page 55
Bridging the Gaps between Information Management and E-discovery......Page 56
Introduction......Page 57
Understanding Archiving Technology......Page 58
Storing......Page 59
Identifying the Components of ECM......Page 61
Zubulake v. UBS Warburg LLC......Page 62
Considering a Retention Policy......Page 63
Developing a Retention Policy......Page 64
Considering Technologies to Facilitate E-discovery......Page 66
Information Management......Page 67
Collection......Page 69
Review......Page 70
Eliminating PST Files......Page 71
Extending the E-discovery Platform......Page 72
Content Management Systems......Page 73
Classifying Data......Page 74
Evaluating the Role of Backup in E-discovery......Page 76
Evaluating the Role of Security in E-discovery......Page 77
Understanding Archiving Technology......Page 79
Examining Backup, Recovery, and Security Technologies......Page 80
Frequently Asked Questions......Page 81
Creating an Enterprise Discovery Response Team......Page 83
Roles and Responsibilities within a Discovery Response Team......Page 84
Legal Roles and Responsibilities......Page 85
Discovery or Compliance Specialist......Page 87
Other Legal Roles......Page 88
The Role of IT on Your Team......Page 89
Other Team Members......Page 91
Processes for Implementing an Effective Discovery Response Team......Page 92
Discovery Response Team Process......Page 95
Legal Hold Process......Page 97
Data Collection and Release of Hold Processes......Page 99
Data Mapping Process......Page 100
Implementation and Rollout......Page 102
Organize and Prepare Your Core Team for Change Management......Page 103
Attestation Affidavit......Page 107
Reinforcing Change......Page 108
Processes for Implementing an Effective Discovery Response Team......Page 109
Implementation and Rollout......Page 110
Frequently Asked Questions......Page 111
Notes......Page 112
The Focus of IT within a Discovery Response Team......Page 113
IT Steps to Prepare for Discovery Readiness......Page 114
Determining the Elements of the Gap Analysis: Asking Questions......Page 117
Tracking Evidence......Page 129
Creating Data Profiles and Mapping the IT Environment......Page 135
Phase I: Collecting Organizational Information......Page 136
Phase IIA: Collecting Enterprise System Information......Page 137
Phase IIB: Data Discovery......Page 142
Phase IV: Reporting......Page 144
Phase V: Presenting Findings......Page 145
Summary......Page 147
Creating Data Profiles and Mapping the IT Environment......Page 148
Frequently Asked Questions......Page 149
Defensible Data Collection Techniques in the Enterprise......Page 151
“A Day in the Life?: Defining the Enterprise......Page 152
Standards......Page 155
Documentation......Page 156
Auditability and Reproducibility......Page 158
Who......Page 159
When......Page 160
Forensic Images versus Logical Collections......Page 161
PCs......Page 164
File Servers: Group Network Shares and Personal Network Shares......Page 165
BlackBerry and Treo Devices......Page 166
IM Servers......Page 168
Backup Tapes......Page 169
Collecting Data from Database or Other Structured Systems......Page 175
Third-Party Independence versus Internal Collection......Page 177
Roles and Responsibilities......Page 180
Qualifications: Certifications, Experience, and Training......Page 181
“A Day in the Life”: Defining the Enterprise......Page 183
Collecting Data from Database or Other Structured Systems......Page 184
Defensible People: Consultants, IT, and Custodians, Oh My!......Page 185
Frequently Asked Questions......Page 186
Data Structures and the Anatomy of a File......Page 188
Components of a File......Page 189
External Data......Page 191
File Dates/Timestamps......Page 192
Modified Date/Time......Page 194
File Headers......Page 198
Word Metadata......Page 199
Windows......Page 202
An Experiment......Page 203
Hashing......Page 206
Encryption......Page 207
File Integrity......Page 208
File Integrity......Page 210
Frequently Asked Questions......Page 211
Data Identification and Search Techniques......Page 212
Search and Identification in Compliance with the Federal Rules......Page 213
The Federal Rules of Civil Procedure......Page 214
The Duty to Preserve......Page 215
The Real World: What Is Reasonable?......Page 217
Distribution of Data: Building a Data Map......Page 218
The Challenges of Building a Data Map......Page 220
Search and Identification Techniques......Page 221
Legacy Search and Identification Techniques......Page 224
Custodian Self-Collection......Page 225
Keyword and Boolean Searches......Page 227
Metadata Searches......Page 229
E-mail or Conversation Threading......Page 230
Conceptual and Contextual Searches......Page 231
Clustering or Categorization Technology......Page 233
An Overview of Search and Identification Tools......Page 234
Built-in Search Tools......Page 237
Ensuring That the Index Doesn’t Alter Your Data......Page 238
A Warning about the E-discovery Space......Page 239
Guidance Software EnCase eDiscovery......Page 240
Autonomy IDOL......Page 241
Summary......Page 242
Search and Identification Techniques......Page 243
An Overview of Search and Identification Tools......Page 244
Frequently Asked Questions......Page 245
Notes......Page 247
Bringing It Together in a Review Platform and Managing the Review......Page 248
Introduction......Page 249
The Cost of Document Review......Page 250
Creating a Streamlined Document Review Workflow......Page 251
Evaluating the Potential E-discovery Review Project......Page 253
Key Points in Selecting a Review Platform......Page 254
Understanding User Roles and Responsibilities......Page 263
The Essentials of an ECA......Page 266
Early Identification of Potentially Responsive Custodians......Page 267
Getting to the Heart of the Matter......Page 268
E-mail Thread Analysis......Page 270
The Identification of Missing Messages......Page 272
Combining Traditional Methodologies with New Strategies......Page 273
Technical Issues Regarding Document Review......Page 274
Advancements in the Review Process......Page 275
Understanding User Roles and Responsibilities......Page 276
Advancements in the Review Process......Page 277
Frequently Asked Questions......Page 278
Note......Page 279
Headlines, Redlines, and Deadlines: Production Practicalities in Today’s E-discovery Environment......Page 280
Production: Federal and State Rules......Page 281
Getting the Right Folks Involved......Page 282
Production Practicalities......Page 283
Managing Production Costs......Page 286
Native File Production Costs......Page 287
Delivery Timelines and Methods......Page 288
Tracking the Production......Page 289
Data Conversion As It Relates to Production......Page 290
Hosted Solutions......Page 291
CaseLogistix Production Capabilities......Page 292
LexisNexis Concordance FYI Reviewer Production Capabilities......Page 295
ONSITE3 eView Production Capabilities......Page 299
FTI Consulting’s Ringtail......Page 300
Receiving Productions from an Opposing Party......Page 302
Production Practicalities......Page 304
Data Conversion As It Relates to Production......Page 305
Frequently Asked Questions......Page 306
D......Page 307
E......Page 308
I......Page 311
W......Page 312