Diversity and Inclusion in Quality Patient Care: Your Story/Our Story – A Case-Based Compendium

Front Matter ....Pages i-xxvii
Front Matter ....Pages 1-1
 Introduction  (Marcus L. Martin, Sheryl Heron, Lisa Moreno-Walton, Michelle Strickland)....Pages 3-4
 The Inconvenient Truth About Unconscious Bias in the Health Professions  (Laura Castillo-Page, Norma Iris Poll-Hunter, David A. Acosta, Malika Fair)....Pages 5-13
 Microaggressions  (Jeffrey Druck, Marcia Perry, Sheryl Heron, Marcus L. Martin)....Pages 15-22
 Gender Bias: An Undesirable Challenge in Health Professions and Health Care  (Vivian W. Pinn)....Pages 23-36
 A Global Perspective on Health Care  (Lisa Moreno-Walton)....Pages 37-43
 Cultural Competence and the Deaf Patient  (Jason M. Rotoli, Paolo Grenga, Trevor Halle, Rachel Nelson, Gloria Wink)....Pages 45-59
 Transgender  (Adrian D. Daul)....Pages 61-67
 Unconscious Bias in Action  (Bernard L. Lopez)....Pages 69-74
Front Matter ....Pages 75-75
 African-American Patient  (Traci R. Trice)....Pages 77-83
 African-American Patient: Bias in Women’s Health  (Mekbib Gemeda, Anthonia Ojo)....Pages 85-91
 Asian Patient  (Simiao Li, Michael Gisondi)....Pages 93-96
 Native-American Patient  (Xi Damrell, Kevin Ferguson)....Pages 97-102
 LGB Patient and Mental Health  (Charlie Borowicz, John S. Rozel)....Pages 103-106
 Transgender Patient and Mental Health  (Charlie Borowicz, John S. Rozel)....Pages 107-110
 Transgender Patient and Registration  (Gabrielle Marzani, Esteban Cubillos-Torres)....Pages 111-117
 The Rastafarian Patient  (Cynthia Price, Tanya Belle)....Pages 119-124
 Rastafarianism and Western Medicine  (Heather Prendergast)....Pages 125-131
 Elderly Female Appalachian Patient  (Edward Strickler, Marcus L. Martin)....Pages 133-139
 Low-Income White Male Appalachian Patient  (Xi Damrell, Kevin Ferguson)....Pages 141-146
 Rural Patient Experiencing Intimate Partner Violence  (Camille Burnett, Loraine Bacchus)....Pages 147-153
 The Homeless Patient  (Bisan A. Salhi)....Pages 155-159
 Low-Income Patient  (Taryn R. Taylor)....Pages 161-164
 Deaf Patient  (Jason M. Rotoli, Trevor Halle)....Pages 165-169
 African-American Pediatric Pain Patient  (Matthew S. Lucas)....Pages 171-179
 Sickle Cell Disease Patient  (Gwendolyn Poles)....Pages 181-187
 Rage Attack and Racial Slurs  (Marcus L. Martin, DeVanté J. Cunningham, Leigh-Ann J. Webb, Emmanuel Agyemang-Dua)....Pages 189-192
 Use of Interpreter Phone  (Denee Moore)....Pages 193-197
 Labeling Patients  (Gwyneth Milbrath)....Pages 199-205
 Waiting for a Miracle  (Kevin Adams, Rebecca Adrian, Mildred Best, Jamie L. W. Kennedy, Swami Sarvaananda, Yoshiya Takahashi)....Pages 207-218
 Patients with Mental Health History  (Audrey Snyder, Julie Deters)....Pages 219-224
 International Victim of War  (Lisa Moreno-Walton)....Pages 225-229
 Pregnant Incarcerated Heroin User  (P. Preston Reynolds, Patricia Workman, Christian A. Chisholm)....Pages 231-237
 Offensive Tattoo  (Sybil Zachariah)....Pages 239-242
Front Matter ....Pages 243-243
 Medical Student Experiences  (Marianne Haughey, Erick A. Eiting, Sarah Jamison, Tiffany Murano)....Pages 245-259
 Colored Girl Student  (Mekbib Gemeda, Anthonia Ojo)....Pages 261-266
 Gay Student  (Timothy Layng, Joel Moll)....Pages 267-272
 Jewish Student  (Shana Zucker)....Pages 273-277
 Resident to Student Barriers and Bias  (J. Bridgman Goines)....Pages 279-284
 Nurse to Nursing Student Barriers and Bias  (Katherine Sullivan)....Pages 285-290
 African-American Male Aspires to Become a Doctor  (Marcus L. Martin, Mekbib Gemeda, Lynne Holden, Caron Campbell)....Pages 291-296
Front Matter ....Pages 297-297
 Colored Resident  (Vanessa Cousins, Erika Phindile Chowa)....Pages 299-303
 Muslim Resident Cases  (Aasim I. Padela, Munzareen Padela, Altaf Saadi)....Pages 305-314
 Female Resident  (R. Lane Coffee Jr., Susan Sawning, Cherri D. Hobgood)....Pages 315-319
 Female Resident Referred to as a Nurse  (Jeffrey Druck, Shanta Zimmer)....Pages 321-324
 Black Lesbian Female Resident  (Ava Pierce, Marquita Hicks)....Pages 325-329
 Attending to Resident: Gender Bias  (Georges Ramalanjaona, Benjamin Ramalanjaona)....Pages 331-334
 Resident Toward Intern Barriers and Bias  (Marcee Wilder, Lynne D. Richardson)....Pages 335-338
 The Trojan Letter of Recommendation  (Mikhail C. S. S. Higgins)....Pages 339-343
 When Sisterhood Alone Just Isn’t Enough  (Aisha Liferidge, Reem Alhawas)....Pages 345-352
 Tattooed Doctor  (Marcus L. Martin, DeVanté J. Cunningham, Emmanuel Agyemang-Dua)....Pages 353-357
Front Matter ....Pages 359-359
 Ancillary Staff to Nursing Instructor Barriers and Bias  (Jamela M. Martin)....Pages 361-365
 Black Nurse  (Edward Strickler, Jamela M. Martin)....Pages 367-373
 Black Female PA  (Jacqueline S. Barnett, Kenyon Railey)....Pages 375-380
 Provider with Disability “Don’t Want That ‘Robot’ Helping Me!”  (Edward Strickler, Marcus L. Martin)....Pages 381-386
Front Matter ....Pages 387-387
 Black Doctor  (Marcus L. Martin, Michelle Strickland, Stephanie Bossong)....Pages 389-394
 Mexican Doctor  (Cynthia Price, Jessica Aviles)....Pages 395-399
 Latino Doctor  (Steven Nazario, Maria Ramos-Fernandez)....Pages 401-405
 Jewish Doctor  (Taneisha T. Wilson)....Pages 407-412
 Muslim Doctor  (Tareq Al-Salamah, Sarah Sewaralthahab)....Pages 413-418
 Foreign Doctor  (Kumar Alagappan, Jan Hargrave)....Pages 419-424
 Race/Ethnicity Concordant Provider  (Kenyon Railey, Michael Railey)....Pages 425-430
 Female Doctor  (Taryn R. Taylor)....Pages 431-435
 Gay Doctor  (Michael K. Brown, Joel Moll)....Pages 437-442
 Interaction with a “Foreign Doctor”  (Ugo A. Ezenkwele)....Pages 443-447
 Implicit Bias Illustrated by Attending-to-Attending Bias and Attending-to-Patient Bias  (P. Preston Reynolds, Robert E. O’Connor)....Pages 449-457
 Faculty Toward Faculty Barriers and Bias  (Amy Cohee, Michael D. Williams)....Pages 459-463
 Pharmacist to Physician: “Are You Really a Doctor?”  (Marcus L. Martin, DeVanté J. Cunningham, Emmanuel Agyemang-Dua)....Pages 465-469
 “Send the White Doctor in Charge”  (Brenda Oiyemhonlan, Teresa Y. Smith)....Pages 471-477
 Female Doctor Referred to as a Nurse  (Simiao Li, Michael Gisondi)....Pages 479-482
Back Matter ....Pages 483-496